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  • August 2024
  • Case

Pioneering Pain Management: CWC Alliance Combats the Opioid Epidemic

By: Susanna Gallani, Karen L. Sedatole and Sarah Mehta
Set in March 2024, this case is about CWC Alliance (CWC), a nonprofit working to prevent opioid addiction in the U.S. Founder Cammie Wolf Rice launched CWC in 2018 after her son, Christopher Wolf, died of a heroin overdose. Wolf’s dependence on opioids stemmed from a... View Details
Keywords: Health Care and Treatment; Innovation and Invention; Jobs and Positions; Nonprofit Organizations; Expansion; Growth and Development Strategy; Service Delivery; Mission and Purpose; Health Industry; United States; Georgia (state, US); Atlanta
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  • December 2023 (Revised January 2025)
  • Case

Research In Motion: Launching and Scaling the World's First Smartphone Empire (A)

By: Tatiana Sandino and Samuel Grad
In 2005, Research In Motion’s (RIM) BlackBerry smartphone was a sensation. After its launch in 1999, the groundbreaking BlackBerry had captured the hearts and minds of corporate America through its secure wireless email service. The device was so addictive and... View Details
Keywords: Business Growth and Maturation; Decision Choices and Conditions; Mobile and Wireless Technology; Innovation and Management; Technological Innovation; Business or Company Management; Management Style; Product Development; Managerial Roles; Growth and Development Strategy; Technology Industry; United States; Canada
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    Reza R. Satchu

    Reza Satchu is a Senior Lecturer in the Entrepreneurship Management Unit at the Harvard Business School where he teaches The Entrepreneurial Manager, The Founder Mindset and Founder Launch. He is also the Founder, Managing Partner and majority shareholder of... View Details

    • August 15, 2014
    • Article

    Can an Outside CEO Run a Family-Owned Business?

    By: Josh Baron and Rob Lachenauer
    This article explores the intricate dynamics that often characterize family-owned businesses, shedding light on key archetypes that play prominent roles within these organizations. Using a narrative approach, the article illustrates the challenges faced by leaders... View Details
    Keywords: Family Ownership; Personal Characteristics; Family and Family Relationships; Management Practices and Processes
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    • 09 Nov 2023
    • HBS Case

    What Will It Take to Confront the Invisible Mental Health Crisis in Business?

    text 988 to reach the National Suicide Prevention Lifeline in the US. You can also call 800-273-8255. You Might Also Like: Cold Call: Can Robin Williams’ Son Help Other Families Heal Addiction and Depression? Build the Life You Want:... View Details
    Keywords: by Kara Baskin; Health
    • 12 Sep 2023
    • Book

    Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

    career” allows you to change paths every now and then while applying the skills you have to a next step. Big idea 2: Beware work addiction Many successful people lean in to extra time at the office to mask emotional pain, the authors... View Details
    Keywords: by Avery Forman
    • 15 Feb 2022
    • Book

    When Working Harder Doesn’t Work, Time to Reinvent Your Career

    family but not everyone can accomplish great things.” Often, when decline kicks in, people like her are too addicted to success to make a change. Finding a new calling For Brooks, the lightbulb went off when his 11-year-old son could see... View Details
    Keywords: by Avery Forman
    • Web

    Podcast - Business & Environment

    Addict TuneIn Pandora Audacy Deezer JioSaavn 04 Jun 2025 Climate Rising Extending Apparel Lifespan: ThredUp CEO James Reinhart James Reinhart, CEO of ThredUp, one of the largest online resale platforms for secondhand clothing. James... View Details
    • 02 Jun 2022
    • Research & Ideas

    Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

    better leaders, and the practical steps to kicking an addiction to success. Dan Morrell: There’s been increasing academic interest in the topic of happiness in recent years. We’ve seen it at HBS with the work of Ashley Whillans, Leslie... View Details
    Keywords: by Dan Morrell
    • 15 Nov 2022
    • Book

    Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

    In 1995, Purdue Pharma began selling a powerful and addictive opioid drug called OxyContin. The company was aware that the drug, which was marketed to doctors as a safe way to manage chronic pain, was a potent narcotic that could quickly... View Details
    Keywords: by Pamela Reynolds
    • 21 Apr 2023
    • Research & Ideas

    The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

    seem to make more informed, calculated purchase decisions. A patchwork of regulation Loot boxes—and whether they may simply constitute an addictive form of gambling for some players—are now being debated by regulators across the world.... View Details
    Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
    • 23 Jan 2024
    • News

    A Wide Net

    businesses that I believe have no meaningful path to escape velocity—to outgrow an addiction to capital and become self-financing. But we’re certainly seeing far more sobriety, both on the founder side and the investor side,” he says.... View Details
    Keywords: April White
    • 30 Jun 2022
    • News

    Scaling Hope

    raising five kids, all of whom were attending good schools; the eldest was working on Wall Street. Then, suddenly, late one Saturday evening, their youngest child, age 16, returned home in tears. He’d been about to take his own life, he told his parents, driven by an... View Details
    • 15 Nov 2022
    • Op-Ed

    Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

    intersperses longer-form algorithmic picks with its new YouTube Shorts. TikTok presents only short-form video, one at a time. The difference may seem slight, but it is not. YouTube is a general-purpose video tool, while TikTok optimizes for View Details
    Keywords: by John Deighton and Leora Kornfeld
    • 11 Jul 2019
    • Sharpening Your Skills

    Deconstructing 'Customer Experience'

    sector. Break Your Addiction to Service Heroes It's possible for organizations to reduce costs while dramatically enhancing customer service. The key? Don't try to be good at everything. Research Papers Mitigating the Negative Effects of... View Details
    Keywords: by Sean Silverthorne; Retail; Service
    • 27 Jun 2011
    • Research & Ideas

    Recovering from the Need to Achieve

    Flying without a Net: Turn Fear of Change into Fuel for Success. “At the end of the day what I'm suggesting is that vulnerability in context is the most powerful thing you can have.” DeLong believes the tendency to be a high-need-for-achievement type is embedded in the... View Details
    Keywords: by Kim Girard
    • 28 Feb 2023
    • Blog Post

    Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 1)

    than 99% of the others students born into poverty and addiction that didn’t make it here? I doubt it. But that’s harder to hear. We like hearing the success stories. It validates our own work and affirms the meritocracy myth. It helps us... View Details
    • 30 Sep 2022
    • News

    Scaling Hope

    schools; the eldest was working on Wall Street. Then, around midnight one Saturday in March, his youngest child, age 16, returned home in tears. He’d been about to take his own life, he told his parents, driven by an alcohol addiction he... View Details
    • Portrait Project

    Joseph Ferrer

    When he leapt, I leapt. Where he flew, I flew beside him. Big Brother taught me to stay hungry and to stay focused, to endure in the face of adversity, and to love unconditionally. Big Brother was strong, but he was not superhuman. In his last years, I watched... View Details
    • 26 Jun 2013
    • Op-Ed

    A Roadmap for Afghanistan’s Economic Future

    things we take for granted in the West” Lack of jobs is a likely cause of rising addiction rates, with their myriad attendant pathologies and costs. Whereas Afghanistan once just grew poppies, its inhabitants are now increasingly View Details
    Keywords: by Tarun Khanna