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Show Results For
- All HBS Web
(136)
- News (52)
- Research (76)
- Events (2)
- Multimedia (5)
- Faculty Publications (32)
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- 14 Jun 2011
- First Look
First Look: June 14
PublicationsThe Paradox of Excellence Authors:Thomas J. DeLong and Sara DeLong Publication:Harvard Business Review 89, no. 6 (June 2011) Abstract Why is it that so many smart, ambitious professionals are less productive and satisfied than they could be? We argue that... View Details
Keywords: Sean Silverthorne
- March 2016
- Supplement
Advertising Experiments at RestaurantGrades
By: Weijia Dai, Hyunjin Kim and Michael Luca
This exercise provides students with a data set consisting of results from a hypothetical experiment, and asks students to make recommendations based on the data. Through this process, the exercise teaches students to analyze, design, and interpret experiments. The... View Details
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
Luca, Abhay Aneja at the University of California-Berkeley, and Oren Reshef of Washington University in St. Louis, shows that making it easier to search for Black restaurant owners on Yelp substantially increased their demand, leading to... View Details
- 23 May 2018
- Research & Ideas
How to Know If Your Neighborhood Is Being Gentrified
Professor of Business Administration, who coauthored the study. “Our results also suggest that a range of local businesses actually expand during periods of gentrification.” The findings are included in the new paper Nowcasting Gentrification: Using View Details
Keywords: by Dina Gerdeman
- 23 Sep 2022
- Research & Ideas
8 Strategies to Sustain Business Innovation
other dramatic pivots: Twitter was created as a text-style messaging program for a podcast company. Yelp was born as an automated email service. YouTube was originally an online dating site. Now they’re anchors of the digital world. “You... View Details
Keywords: by Lane Lambert
- 15 May 2017
- Sharpening Your Skills
The Promises and Limitations of Big Data
hiring decisions than humans. In these stories from our recent archives, Harvard Business School researchers outline the promises of big data—and the limitations of trying to harness data from a firehose. The Civic Benefits of Google Street View and View Details
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
Center] Related Reading: The Entrepreneurs Who Invented Economic Forecasting Nowcasting the Local Economy: Using Yelp Data to Measure Economic Activity at Scale RESEARCH PAPER: Bias in Official Fiscal Forecasts: Can Private Forecasts... View Details
- 23 Nov 2020
- Research & Ideas
COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.
on the review site Yelp shut permanently during the pandemic. Don’t be afraid of bankruptcy protection So, what should consumers and policymakers do now as benefits from the CARES Act are running out and a second federal stimulus package... View Details
Keywords: by Rachel Layne
- 13 Feb 2017
- Research & Ideas
Paid Search Ads Pay Off for Lesser-Known Restaurants
For business executives trying to decide where exactly in the digital realm to invest their advertising dollars, new research indicates that paid search ads on review sites such as Yelp can be a good way to go—at least for small,... View Details
- 28 Jun 2017
- Research & Ideas
Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business
restaurants awarded five stars on the popular Yelp review service managed to carry on business as usual, despite a $1 increase in the minimum wage. But restaurants with a mediocre 3.5-star rating didn’t fare as well; the same $1 wage... View Details
- 09 Feb 2012
- Sharpening Your Skills
Sharpening Your Skills: Online Marketing
Yelp Factor: Are Consumer Reviews Good for Business? In a new study, Assistant Professor Michael Luca shows just how much restaurant reviews on Yelp affect companies' bottom lines. The more difficult... View Details
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
firms and nascent industries—our discovery opens several new avenues for research in entrepreneurship and organizational learning. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52337 Nowcasting the Local Economy: Using View Details
Keywords: Carmen Nobel
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
stores with higher information-gathering costs for headquarters). Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50576 Measuring Gentrification: Using Yelp Data to Quantify Neighborhood Change By: Glaeser, Edward... View Details
Keywords: Dina Gerdeman
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
Yelp from search engines, we find that Google’s exclusion of downstream competitors may have been effective. The share of Yelp’s traffic coming from Google has declined over this period, relative to traffic from Bing and Yahoo (which do... View Details
Keywords: Dina Gerdeman
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
subjective well-being. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54526 May 2018 American Economic Association Papers and Proceedings Nowcasting Gentrification: Using Yelp Data to Quantify Neighborhood Change By:... View Details
Keywords: Dina Gerdeman
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
Luca, whose past research has focused on platform design. For example, Luca and his colleagues reached out to online rating app Yelp several weeks ago to explore ways the company might help small businesses dealing with the crisis. Among... View Details
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
case:https://cb.hbsp.harvard.edu/cbmp/product/518030-PDF-ENG Harvard Business School Case 918-009 Managing Diversity and Inclusion at Yelp This case explores the industry-wide lack of employee diversity in the technology sector and Yelp’s... View Details
Keywords: Sean Silverthorne
- 15 Dec 2020
- Research & Ideas
The Unspoken Messages of COVID-19 Restrictions
partnership with the online review platform Yelp helped the researchers evaluate consumers’ interest in dining at restaurants as well as ordering food for delivery and takeout. The team found that: People across the US had largely stopped... View Details
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: The Business of Crowdsourcing
example. Many nonprofits and other organizations can't afford to hire data scientists, so DrivenData taps into college students and professionals who are looking to work with real-world data sets. For instance, the company is seeking a model for using View Details
Keywords: by Dina Gerdeman
- 25 Oct 2017
- Research & Ideas
Will Machine Learning Make You a Better Manager?
have to be, say, United Airlines to take advantage of these tools. Managers can now purchase off-the-shelf products that can mine Twitter or Yelp and develop a detailed analysis of how sentiment is changing in real time. “It has basically... View Details