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      • Faculty Publications  (220)

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      • April 2022
      • Case

      Gender Equality in Business: 100 Years of Progress?

      By: Boris Groysberg and Colleen Ammerman
      "Gender Equality in Business: 100 Years of Progress?" traces the history of women in management from the early 20th to early 21st century through analysis of Harvard Business Review's coverage of women and gender. The case identifies six distinct phases in the... View Details
      Keywords: History; Business History; Gender; Management; Employees; Leadership; Organizational Change and Adaptation; Work-Life Balance; Prejudice and Bias; Social Issues; Diversity; Equity; United States
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      Groysberg, Boris, and Colleen Ammerman. "Gender Equality in Business: 100 Years of Progress?" Harvard Business School Case 422-066, April 2022.
      • Article

      A Career Life-Cycle Perspective on Women's Health and Safety

      By: Robert S. Kaplan, Chizoba L. Chukwura, Gregory H. Gorman, Vivian S. Lee, Chester B. Good, Kathleen L. Martin, Gregory A. Ator and Michael D. Parkinson
      Women's health has demanded more attention from employers as women integrated into the workforce. Traditionally male-dominant fields and occupations require special attention to workplace design, physical standards for entry, employment practices, equipment, and health... View Details
      Keywords: Women's Health; Healthcare Access; Workplace Design; Military Health System; Occupational Health; Medical Equipment & Devices; Employees; Gender; Personal Development and Career
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      Kaplan, Robert S., Chizoba L. Chukwura, Gregory H. Gorman, Vivian S. Lee, Chester B. Good, Kathleen L. Martin, Gregory A. Ator, and Michael D. Parkinson. "A Career Life-Cycle Perspective on Women's Health and Safety." Journal of Occupational and Environmental Medicine 64, no. 4 (April 2022): 267–270.
      • March 25, 2022
      • Article

      Leading an Exhausted Workforce

      By: Robin Abrahams and Boris Groysberg
      Everyone is exhausted. People are coping with collective grief and trauma on a global scale, which means leaders have to learn and exercise new skills. The authors share steps you can take to foster healthy coping mechanisms and discourage unhealthy ones; help ward off... View Details
      Keywords: Burnout; Workplace; Exhaustion; Emotions; Employees; Well-being
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      Abrahams, Robin, and Boris Groysberg. "Leading an Exhausted Workforce." Harvard Business Review (website) (March 25, 2022).
      • Article

      Use Purpose to Transform Your Workplace

      By: Leena Nair, Nick Dalton, Patrick Hull and William Kerr
      Is keeping pace with the future of work incompatible with using purpose to guide the organization? Unilever is stretching its well-known commitment to purpose for a new and daunting challenge—the transformation of its workforce of more than 149,000 employees. Its... View Details
      Keywords: Future Of Work; Purpose; Unilever; Organizations; Mission and Purpose; Talent and Talent Management; Transition; Decision Making; Transformation
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      Nair, Leena, Nick Dalton, Patrick Hull, and William Kerr. "Use Purpose to Transform Your Workplace." Harvard Business Review 100, no. 2 (March–April 2022): 52–55.
      • February 18, 2022
      • Article

      Why Really Smart Executives Do Really Stupid Things

      By: Rosabeth M. Kanter
      CEO exits due to workplace misconduct are all too common. Over and over we hear about top officials at companies, universities or in government resigning, either because they had affairs with subordinates in their inner circles or made verbal advances to junior workers... View Details
      Keywords: CEO; Misconduct; Management; Behavior
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      Kanter, Rosabeth M. "Why Really Smart Executives Do Really Stupid Things." Wall Street Journal (online) (February 18, 2022).
      • February 9, 2022
      • Article

      What's the Optimal Workplace for Your Organization?

      By: Maria P. Roche and Andy Wu
      More than two years in the COVID-19 pandemic, companies are struggling with how to reimagine their workspaces for their strategic needs. Too often, leaders push the decision down the road when, in fact, taking decisive action now can pay off later. But how do you... View Details
      Keywords: Workplace; Organization; Hybrid Organizations; Office Space; Growth; Remote Work; Strategy; Organizations; Growth and Development; Working Conditions
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      Roche, Maria P., and Andy Wu. "What's the Optimal Workplace for Your Organization?" Harvard Business Review Digital Articles (February 9, 2022).
      • January 2022 (Revised November 2023)
      • Case

      Expanding the Culture of Learning at Kraft Heinz

      By: Ashley V. Whillans and Carolyn Watson
      The Kraft Heinz Company (KHC) was an American food company formed in 2015 by the merger of Kraft Foods Group, Inc and the H.J. Heinz Company. The company sold food products like Heinz Ketchup, Kraft Mac & Cheese, Kool-Aid, and Philadelphia cream cheese to supermarkets,... View Details
      Keywords: Learning; Culture; Work Culture; Workplace Practices; Mergers; Mergers and Acquisitions; Competitive Advantage; Human Capital; Training; Performance Evaluation; Growth and Development; Personal Development and Career; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry
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      Whillans, Ashley V., and Carolyn Watson. "Expanding the Culture of Learning at Kraft Heinz." Harvard Business School Case 922-036, January 2022. (Revised November 2023.)
      • 14 Jan 2022
      • Interview

      Why We Need to Think of the Office as a Tool, with Very Specific Uses, Interview with Adi Ignatius

      By: Tsedal Neeley and Adi Ignatius
      HBR professor Tsedal Neeley has focused for years on a pair of essential business imperatives: how to go global, and how to become truly digital. More recently she has established herself as an expert in the nitty gritty aspects of the new workplace – how to hire and... View Details
      Keywords: Technology Adoption; Buildings and Facilities; Organizational Change and Adaptation
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      "Why We Need to Think of the Office as a Tool, with Very Specific Uses, Interview with Adi Ignatius." The New World of Work, Harvard Business Review Video Series Series, Harvard Business Publishing, January 14, 2022.
      • January 2022 (Revised January 2023)
      • Technical Note

      Legal Analysis: Sexual Misconduct in the Workplace

      By: J.S. Nelson and Trevor Fetter
      This background piece describes the spectrum of sexual misconduct, from sexual assault through sexual harassment to gender discrimination. It outlines the patterns involved in this behavior, the legal process for reporting it, and its prevalence both domestically and... View Details
      Keywords: Crime and Corruption; Gender; Social Psychology; Behavior; Lawsuits and Litigation
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      Nelson, J.S., and Trevor Fetter. "Legal Analysis: Sexual Misconduct in the Workplace." Harvard Business School Technical Note 322-085, January 2022. (Revised January 2023.)
      • 2022
      • Conference Presentation

      Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness

      By: Samantha N. Smith, Edward H. Chang, Erika L. Kirgios and Katherine L. Milkman
      Competition is prevalent in organizations. For example, people often compete against their colleagues for status and recognition in the workplace or for opportunities for advancement. Workers also compete against others to get hired into organizations in the first... View Details
      Keywords: Status and Position; Organizational Culture; Motivation and Incentives; Behavior
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      Smith, Samantha N., Edward H. Chang, Erika L. Kirgios, and Katherine L. Milkman. "Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness." In The Consequences of Competition in Organizations. Paper presented at the Academy of Management Annual Meeting, Joint Symposium, Seattle, WA, USA, 2022.
      • 2022
      • Conference Presentation

      Workplace Competition and the Desire for Uniqueness

      By: Samantha N. Smith, Edward H. Chang, Erika L. Kirgios and Katherine L. Milkman
      Across four preregistered studies (n=3,202), we find that intra-group competition increases people’s willingness to join groups where they will be underrepresented along a given identity dimension (e.g., area of specialization, political affiliation). Via mediation and... View Details
      Keywords: Groups and Teams; Motivation and Incentives; Organizational Culture
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      Smith, Samantha N., Edward H. Chang, Erika L. Kirgios, and Katherine L. Milkman. "Workplace Competition and the Desire for Uniqueness." In Work. Paper presented at the Society for Judgment and Decision Making Annual Meeting, San Diego, CA, 2022.
      • December 2021
      • Teaching Note

      Intenseye: Powering Workplace Health and Safety with AI

      By: Michael W. Toffel and Youssef Abdel Aal
      Teaching Note for HBS Case No. 622-037. View Details
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      Toffel, Michael W., and Youssef Abdel Aal. "Intenseye: Powering Workplace Health and Safety with AI." Harvard Business School Teaching Note 622-056, December 2021.
      • December 2021 (Revised February 2025)
      • Supplement

      Intenseye: Powering Workplace Health and Safety with AI – PowerPoint Supplement

      By: Michael W. Toffel, Youssef Abdel Aal and Sadika El Hariri
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      Toffel, Michael W., Youssef Abdel Aal, and Sadika El Hariri. "Intenseye: Powering Workplace Health and Safety with AI – PowerPoint Supplement." Harvard Business School PowerPoint Supplement 622-706, December 2021. (Revised February 2025.)
      • November 15, 2021
      • Article

      What Do Black Executives Really Want?

      By: Frank Cooper III and Ranjay Gulati
      Recruiting and retaining Black talent is a priority for many organizations. Most are committed to and investing in diversity, equity, and inclusion (DEI). And yet, according to interviews and focus groups with Black executives working in a variety of blue-chip... View Details
      Keywords: Black Executives; Selection and Staffing; Retention; Race; Organizational Culture; Change Management
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      Cooper, Frank, III, and Ranjay Gulati. "What Do Black Executives Really Want?" Harvard Business Review (website) (November 15, 2021).
      • November 12, 2021
      • Editorial

      The Psychology Behind Meeting Overload

      By: A.V. Whillans, Dave Feldman and Damian Wisniewski
      Bad meetings are the bane of the corporate world — and yet despite what appears to be an overwhelming consensus that they’re often unnecessary and unproductive, many workplaces continue to struggle to avoid them. In this piece, the authors discuss the psychological... View Details
      Keywords: Meetings; Collaboration; Psychology; Time Management; Communication
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      Whillans, A.V., Dave Feldman, and Damian Wisniewski. "The Psychology Behind Meeting Overload." Harvard Business Review (website) (November 12, 2021).
      • Article

      Extension Request Avoidance Predicts Greater Time Stress Among Women

      By: Ashley V. Whillans, Jaewon Yoon, Aurora Turek and Grant E. Donnelly
      In nine studies using archival data, surveys, and experiments, we identify a factor that predicts gender differences in time stress and burnout. Across academic and professional settings, women are less likely to ask for more time when working under adjustable... View Details
      Keywords: Burnout; Time Stress; Workplace Practices; Deadlines; Time Management; Gender; Well-being
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      Whillans, Ashley V., Jaewon Yoon, Aurora Turek, and Grant E. Donnelly. "Extension Request Avoidance Predicts Greater Time Stress Among Women." Proceedings of the National Academy of Sciences 118, no. 45 (November 9, 2021).
      • 9 Nov 2021
      • Interview

      How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson

      By: Amy C. Edmondson and Dominic Monkhouse
      If you want to be better at leading a team. If you want to know how to lead a good decision making process. Or how to engage and inspire people to bring their full self to work, don’t miss Amy Edmondson, Harvard Business School professor and author of The Fearless... View Details
      Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Decision Making; Motivation and Incentives
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      "How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson." Episode 169. The Melting Pot (podcast), November 9, 2021.
      • October 30, 2021
      • Editorial

      How Men and Women Treat Deadlines in the Workplace Differently

      By: A.V. Whillans and Grant Donnelly
      Women are less likely to ask for extensions. That hurts women—and the companies they work for. View Details
      Keywords: Gender Differences; Workplace Context; Extension Request; Gender; Time Management
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      Whillans, A.V., and Grant Donnelly. "How Men and Women Treat Deadlines in the Workplace Differently." Wall Street Journal (October 30, 2021).
      • 4 Oct 2021
      • Other Presentation

      Amy Edmondson, Professor Leadership & Management at Harvard

      By: Amy C. Edmondson and Guy Bloom
      Amy C. Edmondson is an American scholar of leadership, teaming, and organizational learning. She is currently the Novartis Professor of Leadership at Harvard Business School. Amy is the author of seven books and more than 75 articles and case studies.
      She is... View Details
      Keywords: Psychological Safety; Leadership; Organizations; Performance Effectiveness
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      "Amy Edmondson, Professor Leadership & Management at Harvard." Leadership Bites (podcast), October 4, 2021.
      • September 2021 (Revised October 2021)
      • Teaching Note

      Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A) & (B)

      By: Nour Kteily and Deepak Malhotra
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      Kteily, Nour, and Deepak Malhotra. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A) & (B)." Harvard Business School Teaching Note 922-022, September 2021. (Revised October 2021.)
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