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- 23 Mar 2010
- First Look
First Look: March 23
Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion Zeynep TonHarvard Business School Case 610-051 This case illustrates the challenges associated with matching staffing levels with variable workload in... View Details
Keywords: Martha Lagace
- 31 Jul 2012
- First Look
First Look: July 31
the Dutch IT outsourcing market and regularly wins high customer- satisfaction marks. The growing workload and 100% promise to customers have increased the pressure on its non-hierarchical teams of engineers, as well as the hiring speed,... View Details
Keywords: Carmen Nobel
- 18 Dec 2012
- First Look
First Look: December 18
consistent with the slowdown associated with "social loafing"; (3) a patient's stay is up to 10.2% shorter when there is a high incoming load of predictable patients, consistent with workload smoothing. Download the paper:... View Details
Keywords: Carmen Nobel