Worker Performance - Publications - Faculty & Research

07 Sep 2021
News

One Degree of Difference

two-thirds of American workers. It’s a particularly expensive practice for employers, who pay up to 30 percent more to hire graduates for middle-skills work even when individuals without degrees perform equally or nearly as well,... View Details

Keywords: Jen McFarland Flint; Ambulatory Health Care Services; Health, Social Assistance

01 Feb 1999
News

Short Takes

members of a work team believe that well-intentioned efforts, regardless of outcome, will neither be seen negatively nor lead to punishment or rejection? New research by HBS assistant professor Amy C. Edmondson shows that such teams are more able to learn - and,... View Details

Keywords: Judith A. Ross

01 Dec 2000
News

Vivek Ranadivé

over the previous year. The company, which employs about one thousand workers worldwide, went public in July 1999; an article that appeared last February in Red Herring's online edition (www.redherring.com) noted that TIBCO's stock had... View Details

Keywords: Julia Hanna; News, Library, Internet, and Other Services; Information; Securities, Commodities, and Other Financial Investments; Finance; Computer and Electronic Product Manufacturing; Manufacturing; Telecommunications; Information; Air Transportation; Transportation

01 Mar 2005
News

Answering the Call

a production chain, that maximized output.” Klug admires the way Aoki took command of a key variable in restaurant management: table turnover, or “turns.” “Rocky made the restaurant a theater, with the chef as the star of the show,” Klug says. “When the meal was over,... View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services

01 Jun 2009
News

Insights from the Post-Macho Workplace

race and gender relations decides to study workers on an oil rig, an isolated setting with low gender diversity? In our research on gender, my colleague from Stanford, Debra Meyer-son, and I have written about how organizations often... View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Oil and Gas Extraction; Mining

01 Dec 2011
News

Making the Case for Leadership

plant in Williamsport, Pennsylvania, to introduce a new pilot project designed to enhance the motivation and performance of a group of 200 employees. A rare female manager at Frito-Lay, Johnson finds that her youth, inexperience, and... View Details

01 Mar 2009
News

A New Approach to Health-Care Reform

approach not just to insurance and reimbursement, but also to the places where medical services are delivered, the way we use technology, the way pharmaceuticals are developed, the way we educate medical professionals, and who performs... View Details

Keywords: Deborah Blagg; Health, Social Assistance

25 Mar 2015
News

The Greening of Houston

R. Brown Convention Center, which had been mostly parking lots, into Discovery Green, now known for its kayaking and performance spaces. The Partnership has just finished a $53 million capital campaign, which is being used to add 14,000... View Details

Keywords: Constantine von Hoffman; Administration of Housing Programs, Urban Planning, and Community Development; Government; Administration of Environmental Quality Programs; Government; Special Design Services; Professional Services; Petroleum and Coal Products Manufacturing; Manufacturing

01 Apr 2001
News

Beyond Accommodation

that technology has widened opportunities for America’s 1.3 million legally blind, working-age adults. Now blind workers produce a whole range of office supplies, manufacture aircraft parts, perform milling... View Details

Keywords: Margie Kelley; AT&T; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

01 Jun 2024
News

The Exchange: Chance Encounters

to the office, when, and why. Based on my own research, especially in knowledge work, I’m not surprised that organizations are realizing they need workers to be physically present, in person, at least several days a week and that they... View Details

Keywords: Jen McFarland Flint

09 Feb 2017
News

Turning Disorder into Opportunity

says, came in adapting the culture of the workplace to accept the autistic employees. This was done through autism-awareness training sessions for all employees, and management training for workers engaging directly with the team, to help... View Details

Keywords: Jennifer Myers

01 Jun 1996
News

Keepers of the Flame

which all 88,000 workers are new, many are temporary, and half are volunteers, an entity that has no preexisting procedures and methods, no institutional memory, no long-term viewpoint, no established corporate culture, and, by... View Details

Keywords: Garry Emmons

01 Dec 2020
News

New Releases: Alumni and Faculty Books

Bertini (DBA 2006) and Oded Koenigsberg The MIT Press Would you rather pay for health care or for better health? For school or education? For groceries or nutrition? A car or transportation? A theater performance or entertainment? In The... View Details

Keywords: Margie Kelley

01 Dec 2016
News

Alumni Leading Change

doubling down in China, where over half of its workers are based. Yang aspires to introduce new competitive strategies to the entire textile and apparel industry, and to be a leader in positive economic development in China. Esquel is... View Details

01 Jun 1998
News

Diversity and Community

on employee and community well-being in fact perform better than those that don't? "There is some evidence to suggest the affirmative," says Thomas. "The service profit chain model, formulated by HBS professors Jim Heskett, Earl Sasser,... View Details

Keywords: Garry Emmons

01 Jun 2019
News

City on a Hill

companies like International Harvester and US Steel. But over time, automation steadily reduced the number of workers required to extract the mineral, while competition from natural gas and cheap, low-sulfur coal from out west did the... View Details

Keywords: Alexander Gelfand; photographed by Clay Cook

19 Aug 2010
News

Catchphrases, Mottos, and Cheers

Control, Ken always cracked a joke. When lost in POM, we all turned to Mr. Polk.” 1987I. “Brave but stupid!” 1986H. One of our sectionmates had been an Army colonel (or some high rank), and his approach in one case to a delicate HR matter was to force an unpopular... View Details

Keywords: Keith Larson; Colleges, Universities, and Professional Schools; Educational Services

01 Sep 2018
News

September 2018 Alumni and Faculty Books

resilience while changing your relationship to stress, and shares a roadmap for sustainable performance in the face of ongoing change. How to Wash a Chicken: Mastering the Business Presentation by Tim Calkins (MBA 1991) Page Two This is... View Details

01 Feb 1997
News

Doing It Your Way

diverse product lines in health care, computers, printers, and scientific instruments, he notes, because it has established autonomous divisions around the globe with clear performance targets and incentives to grow. Other innovative... View Details

Keywords: Marguerite Rigoglioso (profiles by Linda Goodspeed, Elaine Gottlieb, Nancy O. Perry, and Judith A. Ross)

10 Mar 2021
News

Next Normal

evidence for the many benefits of remote work—wider geographical reach into different markets, more autonomy over one’s office set up, and the list goes on—studies also make very clear that remote workers’ feelings of professional isolation lead to reduced job View Details

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