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  • 06 Mar 2013
  • What Do You Think?

Who Should Manage Our Work Time?

time management is a shared responsibility." Frode Hvaring suggested that " in order to enable employees to mange their output in terms of priorities, quality, resources available and best work... View Details
Keywords: by James Heskett
  • 15 May 2006
  • Lessons from the Classroom

Women Find New Path to Work

dress for success evolves over time. Harvard Business School professor Myra Hart, an expert in high potential entrepreneurship, has offered several programs over the years to help HBS alumnae quickly regain the skills they need to re-enter the View Details
Keywords: by Mallory Stark
  • 17 Oct 2007
  • Research & Ideas

Why Global Brands Work

Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.Ford has finally woken up to what Toyota knew a long time... View Details
Keywords: by John A. Quelch; Auto
  • 27 Feb 2024
  • Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

workforce is, says a recent paper by Harvard Business School researchers. Even when a company’s numbers aren’t ideal, their transparency sends the message that they’re trying to change, the HBS authors write. “There’s definitely a sunshine effect where, when a company... View Details
Keywords: by Shalene Gupta
  • 18 Apr 2011
  • Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

lack of direct power is common in companies today, Neeley says, because so many people work on teams that form and disband on a project-by-project basis. Yet team leaders are still on the hook to achieve their business imperatives despite... View Details
Keywords: by Kim Girard
  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

always be authentic and genuine.” About the Author Dina Gerdeman is a senior writer for Harvard Business School Working Knowledge. [Image: pixelfit] Related Reading The Right Way to Cry in Front of Your Boss Overcoming Nervous Nelly... View Details
Keywords: by Dina Gerdeman
  • 29 Jul 2019
  • Research & Ideas

How Companies Benefit When Employees Work Remotely

interaction between co-workers, and “sequential interdependence,” which involves a series of tasks performed by different employees. POLL Do you prefer to work remotely? We're asking Working Knowledge... View Details
Keywords: by Kristen Senz
  • April 2024
  • Case

Michelin in Motion: Putting Purpose to Work

By: Hubert Joly, Nitin Nohria and Emilie Billaud
When he became CEO, facing limited growth prospects, a low valuation, and therefore a stagnating share price, Menegaux and his team launched a set of initiatives to reposition Michelin. These included (1) articulating a clear purpose (“We care about giving people a... View Details
Keywords: Transformation; Talent and Talent Management; Innovation Strategy; Leading Change; Goals and Objectives; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Identity; Motivation and Incentives; Corporate Strategy; Diversification; Value Creation; Mission and Purpose; Valuation; Manufacturing Industry; Rubber Industry; Transportation Industry; Europe; France
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  • 29 Nov 2021
  • Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

send a signal that, not only do you care about the time workers spend on productive tasks,” Whillans says, “but also that you care about the quality of their life outside of work.” About the Author Rachel Kim Raczka is a writer based in the Boston area. [Image:... View Details
Keywords: by Rachel Kim Raczka
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

every interaction, shut down creativity, and undermine productivity. Take the case of Jeff, a team leader at a Fortune 100 company who was working on a large, long-term, high-pressure project. Each Tuesday, Jeff and his peers had a... View Details
Keywords: by Leslie A. Perlow
  • March 2010 (Revised February 2011)
  • Case

Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

By: Robert G. Eccles and Thomas H. Davenport
Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details
Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry
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  • 23 Oct 2006
  • Research & Ideas

Will the “Long Tail” Work for Hollywood?

Much has been written about the long tail phenomenon in the entertainment industries. Long-tail enthusiasts claim that low-selling books, CDs, and movies, which are not available in brick-and-mortar stores, will collectively take up a majority View Details
Keywords: by Julia Hanna; Entertainment & Recreation
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

that health care organizations typically fail to analyze or make changes even when people are well aware of failures. Whether medical errors or simply problems in the work process, few hospital organizations dig deeply enough to... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

adoption, participants are no better than others. Little evidence suggests that adopting such programs leads participants to improve faster, says Toffel. Government-initiated programs, however, show more mixed results. Toffel met with HBS View Details
Keywords: by Martha Lagace
  • 15 Nov 2022
  • Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

for working to help “turbocharge” Purdue’s sales efforts. Bazerman describes two groups of explicit complicitors. “True partners” hold goals aligned with the unethical values of a wrongdoer. “Collaborators,” on the other hand, acquiesce... View Details
Keywords: by Pamela Reynolds
  • 08 Oct 2018
  • Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

Reading: Should Companies Disclose Employee Compensation? Working for a Shamed Company Can Hurt Your Future Compensation Research Paper The Psychological Costs of Pay-for-Performance: Implications for Strategic Compensation What do you... View Details
Keywords: by Rachel Layne
  • November–December 2020
  • Article

Our Work-from-Anywhere Future

By: Prithwiraj Choudhury
The pandemic has hastened a rise in remote working for knowledge-based organizations. This has notable benefits: Companies can save on real estate costs, hire and utilize talent globally, mitigate immigration issues, and experience productivity gains, while workers can... View Details
Keywords: Remote Work; Best Practices; Employment; Health Pandemics; Geographic Location; Opportunities; Problems and Challenges
Related
  • September 2017 (Revised February 2018)
  • Case

Becton Dickinson: Global Health Strategy

By: Mark R. Kramer and Sarah Mehta
Becton, Dickinson and Company (BD) was a medical technology firm headquartered in Franklin Lakes, New Jersey, with 43,000 employees and 2016 revenues of $12.5 billion. For several years, the company had pursued developing products that created shared value, defined as... View Details
Keywords: Shared Value; Creating Shared Value; Odon Device; Medical Technology; Value Creation; Values and Beliefs; Philanthropy and Charitable Giving; Health; Health Care and Treatment; Health Testing and Trials; Emerging Markets; Social Issues; Competitive Strategy; Medical Devices and Supplies Industry; Africa; Asia; Middle East
Related
  • 14 Jun 2010
  • Research & Ideas

The Hard Work of Measuring Social Impact

professor Herman "Dutch" Leonard), for nonprofit board members, in November. In two working papers that break down what makes social impact easier or more difficult to measure (one coauthored with HBS professor V. Kasturi Rangan), Ebrahim... View Details
Keywords: by Julia Hanna
  • 02 Jan 2018
  • Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

away. Fostering these types of connections between readers is a primary goal of Working Knowledge, and we hope you will share your insights with us in 2018. --Sean Silverthorne View Details
Keywords: by Sean Silverthorne

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