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Publications

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  • All HBS Web  (174)
    • News  (72)
    • Research  (83)
    • Multimedia  (2)
  • Faculty Publications  (33)

Show Results For

  • All HBS Web  (174)
    • News  (72)
    • Research  (83)
    • Multimedia  (2)
  • Faculty Publications  (33)
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  • 18 May 2016
  • Research & Ideas

Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior

not to recall pleading guilty to criminal possession of a weapon in 2009; and when asked whether he served several months at Riker’s Island in 2010, he answered, “I don’t know.” Similarly, in a 2007 Senate hearing to investigate his role... View Details
Keywords: by Carmen Nobel
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

fade after this contagion, but there will probably be more outbreaks in the decades to come. This means that we can expect our physical structures to change, too. Think of the extension of today’s airport and courthouse security screening: not just what View Details
Keywords: by Dina Gerdeman
  • 06 Oct 2010
  • Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

proposal as a threat, which they successfully killed with a too-much-on-our-plate-right-now bullet. Because it is so easy to use, death by delay is a weapon available to nearly anyone, which makes it particularly dangerous. Yet, as with... View Details
Keywords: by John Kotter & Lorne A. Whitehead
  • 06 Dec 2017
  • What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

on a belief voiced by some that they are evil, destroy jobs, avoid taxes, lie to regulators, or provide a weapon for Russia. Rather, he is concerned about the way they have benefitted from (and perhaps caused) market failure. He asks,... View Details
Keywords: by James Heskett; Technology; Web Services
  • 20 Oct 2011
  • Research & Ideas

Getting the Marketing Mix Right

model helps measure that." The Ideal Mix When planning marketing campaigns, brand managers have a wide portfolio of weapons to draw on, including in-store merchandising, advertising, coupons and sweepstakes, trade promotions, prices,... View Details
Keywords: by Dina Gerdeman
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

services. On the other hand, when an incumbent announces an entrant's emergent growth market is a strategic priority, it could indicate a lack of asymmetries. Asymmetric skills act as a weapon a company can brandish to attack its... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 19 Nov 2018
  • Sharpening Your Skills

E-Santa: Is Retail Ready for Digital Christmas?

Is Amazon's growing retail power capable of breaking the "wheel of retailing" theory? Retail Reaches a Tipping Point—Which Stores Will Survive? E-commerce is about to deal severe blows to many familiar store-based brands. How to Use Free Shipping as a... View Details
Keywords: by Sean Silverthorne; Retail
  • 06 Dec 2011
  • Op-Ed

Greater Fiscal Integration Best Solution for Euro Crisis

deleveraging that made them sell European sovereign debt. But the ECB's most powerful weapon - intervening in the bond market - is still locked away. Draghi needs to create consensus among the German "hawks" who worry about the... View Details
Keywords: by Dante Roscini
  • 21 May 2001
  • Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

asserts, "is the ultimate weapon to help leaders meet the challenges of the 21st century." Leaders at companies that particularly stress innovative new products and services, she adds, give virtual kaleidoscopes to everyone else in their... View Details
Keywords: by Martha Lagace
  • 02 Jan 2019
  • What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

strategy on artificial intelligence research and development ” As he put it, “DARPA is a government agency responsible for developing and deploying weapons for war fighters of the future. We need CARPA—the Cyberhealth Advanced Research... View Details
Keywords: by James Heskett; Technology
  • 23 May 2000
  • Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

vital weapon in the competitive arsenal of most organizations, may be seriously handicapped by the very action intended to increase a company's competitive position. Amabile has been studying creativity in the workplace for some 25 years.... View Details
Keywords: by Peter K. Jacobs
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

persuade them to reciprocate by adding reviews themselves. In addition, you need a business model that monetizes the site traffic without diminishing the site’s credibility. Once these issues are resolved, health care consumers will potentially have a powerful new... View Details
Keywords: by John A. Quelch; Health
  • 06 Jan 2011
  • What Do You Think?

How Should Management Deal With “Anonymous”?

real questions about the implications of criminal or terrorist use of cyber weapons to destroy business assets. Should management be concerned about them? What, if anything, can or should be done about it at the organizational level? And... View Details
Keywords: by James L. Heskett
  • 28 Oct 2019
  • Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

"Clicks and Mortar." [Image: iStock] Related Reading How to Use Free Shipping as a Competitive Weapon Should Retailers Match Their Own Prices Online and in Stores? Research Paper  Where Should We Build a Mall? The Formation of... View Details
Keywords: by Jen McFarland Flint; Retail
  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

joined this train of thought as he commented, “A new economy has not arrived, if we define it as one that will sustain humanity on the planet for eternity ” The reasons it has not arrived are many, he continued. “(Unsustainable) global population terror View Details
Keywords: by James Heskett
  • 12 Jun 2012
  • First Look

First Look: June 12

  PublicationsPricing to Create Shared Value Authors:Marco Bertini and John T. Gourville Publication:Harvard Business Review 90, no. 6 (June 2012) Abstract Many companies are in competition with their customers to extract as much value as possible from every... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2007
  • Op-Ed

Tata-Corus: India’s New Steel Giant

complacency might well prove to be the biggest weapon available to the new big-five kid on the block from Jamshedpur. First printed in The Economic Times/India Times. View Details
Keywords: by Tarun Khanna
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

two store workers by an angry former employee at a Mississippi Walmart and a mass shooting around a Walmart store in El Paso, Texas, the Company announced it would: No longer sell ammunition that could be used in military-style assault View Details
Keywords: by James Heskett; Retail
  • 07 Jun 2004
  • What Do You Think?

How Important are Big Ideas?

from fads, time their moves carefully to meet the needs of their respective organizations, and enlist top management support. One might infer from this work that the real secret weapons that many U.S. firms possess in their competitive... View Details
Keywords: by James Heskett
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