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- All HBS Web
(442)
- People (2)
- News (183)
- Research (136)
- Events (2)
- Multimedia (3)
- Faculty Publications (36)
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- 01 Oct 2024
- Research & Ideas
How Politics Drives Business Decisions in a Polarized Nation
Political polarization has seeped so deeply into US society that it shapes who Americans befriend, date, and marry, where they live, raise their families, and retire—and how they run their businesses. A recent paper illustrates how the... View Details
Keywords: by Jay Fitzgerald
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
Luca, Abhay Aneja at the University of California-Berkeley, and Oren Reshef of Washington University in St. Louis, shows that making it easier to search for Black restaurant owners on Yelp substantially increased their demand, leading to... View Details
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
named interim White House chief of staff, replacing the extraverted Rahm Emanuel. Barely known outside of Washington circles, Rouse is a quiet politician who seems to eschew the public eye, preferring instead to hunker down and deal with... View Details
Keywords: by Carmen Nobel
- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
along with professor Lamar Pierce and doctoral student Timothy Gubler from the Olin School of Business at Washington University in St. Louis. The researchers studied an attendance award program initiated by managers at one of the five... View Details
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
common uses of online ratings: restaurants. "Restaurants are a classic example in economics where the consumer has to make a decision based on very little information," he says. In theory, ratings sites fill in the gaps by... View Details
- July 1994
- Case
Microsoft: Multimedia Publications (A)
By: Marco Iansiti and Ellen Stein
Microsoft Corp. has built a highly successful business around computer software (both applications and system software) using a particular organizational structure. Now that the company has chosen to enter the consumer market with a CD-ROM product, how should Microsoft... View Details
Keywords: Product Development; Organizational Structure; Applications and Software; Design; Expansion; Consumer Products Industry; Information Technology Industry; Washington (state, US)
Iansiti, Marco, and Ellen Stein. "Microsoft: Multimedia Publications (A)." Harvard Business School Case 695-005, July 1994.
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
wrong, hold us back. Instead, we have to focus on finding our “edge”—the unique qualities that set us apart—and take strategic steps to make other people see our value and open the doors that will take View Details
Keywords: by Dina Gerdeman
- April 1990 (Revised November 1992)
- Case
Population Services International: The Social Marketing Project in Bangladesh (Abridged)
By: James E. Austin
Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details
Keywords: Conferences; Developing Countries and Economies; Information Publishing; Growth and Development Strategy; Marketing Strategy; Social Marketing; Agreements and Arrangements; Product; Nonprofit Organizations; Pharmaceutical Industry; Bangladesh; Washington (state, US)
Austin, James E. "Population Services International: The Social Marketing Project in Bangladesh (Abridged)." Harvard Business School Case 590-061, April 1990. (Revised November 1992.)
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
exceeding that percentage of actual revenue. Other expenses—insurance, credit card processing, marketing, utilities, repairs—mount up. Assuming adequate working capital upon opening, a restaurant’s cash from daily sales is used to pay for... View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
with local actors and having a foreign state attempt a wholesale transformation of society. Firms operating in unstable environments can try to persuade their home governments to protect their property rights. No need to promote democracy or create courts; just... View Details
- 21 Jul 2010
- Research & Ideas
HBS Faculty Debate Financial Reform Legislation
reducing counter-party risk between financial institutions; and the strengthening of regulators' abilities to require more capital (and less overall leverage) at our financial institutions. They clearly will have this explicit power pursuant to this reform (if they... View Details
Keywords: by Staff
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
Merrill Lynch can in part be explained by the pursuit of profits for their own sake. HCHP firms, by contrast, grow by using their distinctive capabilities to move into adjacent markets, products and services, and geographies. Risk: HCHP... View Details
Keywords: by Martha Lagace
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
opposition. The trail of such failed deals is long; for examples, see here, here, and here. For instance, consider the award of the 2024 Olympics to Boston over Los Angeles, San Francisco, and Washington DC. Boston’s successful bid was... View Details
- 15 Oct 2020
- Research & Ideas
IT Job Wages Are No Longer 'Exceptional'
have lost their “exceptional” luster. IT wage premiums today have more to do with where a job is practiced than with rewarding specific skills. “While it is a popular hypothesis that returns to IT skills are exceptionally high in the recent decade, which might lead... View Details
- 2021
- Case
Starbucks: Opposing a Local Tax to Address Homelessness while Promoting Social Justice
By: Andrew J. Hoffman
In 2018, the Seattle City Council unanimously voted 9-0 for a tax that would require companies whose annual revenue surpassed $20 million to pay the city $275 per employee per year. The tax money would then be used to combat homelessness in Seattle. In response,... View Details
Keywords: Taxation; City; Welfare; Wealth and Poverty; Corporate Social Responsibility and Impact; Seattle
Hoffman, Andrew J. "Starbucks: Opposing a Local Tax to Address Homelessness while Promoting Social Justice." William Davidson Institute Case 3-330-494, 2021.
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
care at lowest cost. Noseworthy also took the leadership in Washington to ensure ACA gave priority to patient outcomes. Noseworthy’s focus on superior quality and patient outcomes elevated Mayo to No. 1 on View Details
- 12 Sep 2022
- Research & Ideas
When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment
the Dorothy and Michael Hintze Professor of Business Administration at HBS, and LISH research scientist Michael Menietti; as well as George Washington University’s Zoe Szajnfarber and Jason Crusan. “Given that these types of decisions can... View Details
- January 2009 (Revised April 2009)
- Case
The Carlyle Group
By: Robert G. Eccles and Carin-Isabel Knoop
This case describes the investment philosophy, organizational structure, management processes and culture of the largest private equity firm in the world measured in terms of assets under management ($89 billion). The Carlyle Group is distinctive in several ways,... View Details
Keywords: Financial Crisis; Assets; Private Equity; Investment; Global Strategy; Innovation and Invention; Knowledge Use and Leverage; Management Practices and Processes; Organizational Structure; Information Technology; Asia; Washington (state, US)
Eccles, Robert G., and Carin-Isabel Knoop. "The Carlyle Group." Harvard Business School Case 409-050, January 2009. (Revised April 2009.)
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
scientific society with a mission "to increase and diffuse geographic knowledge," the National Geographic Society (NGS) soon launched a scholarly journal, National Geographic Magazine. Using revenues secured from members, the... View Details
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
Competitive Advantage, available in January 2022. References: Hannah Denham, McDonald’s sues fired CEO to recoup severance, alleges he lied about affairs with workers, The Washington Post, August 10, 2020. David Yaffe-Bellany, McDonald’s... View Details
Keywords: by James Heskett