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    • News  (183)
    • Research  (135)
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    • Multimedia  (3)
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  • All HBS Web  (447)
    • People  (2)
    • News  (183)
    • Research  (135)
    • Events  (2)
    • Multimedia  (3)
  • Faculty Publications  (38)
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  • 16 Jan 2013
  • Research & Ideas

The Messy Link Between Slave Owners and Modern Management

monitoring their profits—often using even more sophisticated methods than manufacturers in the North. Several of the slave owners' practices, such as incentivizing workers (in this case, to get them to pick more cotton) and depreciating... View Details
Keywords: by Katie Johnston
  • July 1994
  • Case

Microsoft: Multimedia Publications (A)

By: Marco Iansiti and Ellen Stein
Microsoft Corp. has built a highly successful business around computer software (both applications and system software) using a particular organizational structure. Now that the company has chosen to enter the consumer market with a CD-ROM product, how should Microsoft... View Details
Keywords: Product Development; Organizational Structure; Applications and Software; Design; Expansion; Consumer Products Industry; Information Technology Industry; Washington (state, US)
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Iansiti, Marco, and Ellen Stein. "Microsoft: Multimedia Publications (A)." Harvard Business School Case 695-005, July 1994.
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

wrong, hold us back. Instead, we have to focus on finding our “edge”—the unique qualities that set us apart—and take strategic steps to make other people see our value and open the doors that will take View Details
Keywords: by Dina Gerdeman
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

exceeding that percentage of actual revenue. Other expenses—insurance, credit card processing, marketing, utilities, repairs—mount up. Assuming adequate working capital upon opening, a restaurant’s cash from daily sales is used to pay for... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

with local actors and having a foreign state attempt a wholesale transformation of society. Firms operating in unstable environments can try to persuade their home governments to protect their property rights. No need to promote democracy or create courts; just... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 21 Jul 2010
  • Research & Ideas

HBS Faculty Debate Financial Reform Legislation

reducing counter-party risk between financial institutions; and the strengthening of regulators' abilities to require more capital (and less overall leverage) at our financial institutions. They clearly will have this explicit power pursuant to this reform (if they... View Details
Keywords: by Staff
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

opposition. The trail of such failed deals is long; for examples, see here, here, and here. For instance, consider the award of the 2024 Olympics to Boston over Los Angeles, San Francisco, and Washington DC. Boston’s successful bid was... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 21 May 2008
  • Research & Ideas

Going Negative in Political Advertising

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.This post is drawn from an article that appeared first in The View Details
Keywords: by John Quelch
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

have lost their “exceptional” luster. IT wage premiums today have more to do with where a job is practiced than with rewarding specific skills. “While it is a popular hypothesis that returns to IT skills are exceptionally high in the recent decade, which might lead... View Details
Keywords: by Rachel Layne; Information Technology
  • 07 May 2014
  • What Do You Think?

How Should Wealth Be Redistributed?

Summing Up Is Wealth Distribution a Problem Cause or Symptom? The passion and thought that went into this month's questions about wealth redistribution suggest that the topic is of more than passing interest. Some cautioned against hasty changes. Many View Details
Keywords: by James Heskett
  • 14 Jan 2019
  • Op-Ed

These 4 CEOs Created a New Standard of Leadership

care at lowest cost. Noseworthy also took the leadership in Washington to ensure ACA gave priority to patient outcomes. Noseworthy’s focus on superior quality and patient outcomes elevated Mayo to No. 1 on View Details
Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products
  • 12 Sep 2022
  • Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

the Dorothy and Michael Hintze Professor of Business Administration at HBS, and LISH research scientist Michael Menietti; as well as George Washington University’s Zoe Szajnfarber and Jason Crusan. “Given that these types of decisions can... View Details
Keywords: by Rachel Layne; Aerospace
  • January 2009 (Revised April 2009)
  • Case

The Carlyle Group

By: Robert G. Eccles and Carin-Isabel Knoop
This case describes the investment philosophy, organizational structure, management processes and culture of the largest private equity firm in the world measured in terms of assets under management ($89 billion). The Carlyle Group is distinctive in several ways,... View Details
Keywords: Financial Crisis; Assets; Private Equity; Investment; Global Strategy; Innovation and Invention; Knowledge Use and Leverage; Management Practices and Processes; Organizational Structure; Information Technology; Asia; Washington (state, US)
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Eccles, Robert G., and Carin-Isabel Knoop. "The Carlyle Group." Harvard Business School Case 409-050, January 2009. (Revised April 2009.)
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

scientific society with a mission "to increase and diffuse geographic knowledge," the National Geographic Society (NGS) soon launched a scholarly journal, National Geographic Magazine. Using revenues secured from members, the... View Details
Keywords: by Sean Silverthorne; Publishing
  • 24 Oct 2011
  • Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

common uses of online ratings: restaurants. "Restaurants are a classic example in economics where the consumer has to make a decision based on very little information," he says. In theory, ratings sites fill in the gaps by... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

Competitive Advantage, available in January 2022. References: Hannah Denham, McDonald’s sues fired CEO to recoup severance, alleges he lied about affairs with workers, The Washington Post, August 10, 2020. David Yaffe-Bellany, McDonald’s... View Details
Keywords: by James Heskett
  • 18 Nov 2022
  • HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

have been doubted, discounted, and judged reflexively on the basis of my skin color,” Brown wrote in The Washington Post. The industry remains vastly white and male-dominated. Investment management companies led by people of color and... View Details
Keywords: by Rachel Layne; Financial Services
  • April 1990 (Revised November 1992)
  • Case

Population Services International: The Social Marketing Project in Bangladesh (Abridged)

By: James E. Austin
Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details
Keywords: Conferences; Developing Countries and Economies; Information Publishing; Growth and Development Strategy; Marketing Strategy; Social Marketing; Agreements and Arrangements; Product; Nonprofit Organizations; Pharmaceutical Industry; Bangladesh; Washington (state, US)
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Austin, James E. "Population Services International: The Social Marketing Project in Bangladesh (Abridged)." Harvard Business School Case 590-061, April 1990. (Revised November 1992.)
  • 25 Jan 2010
  • Research & Ideas

A Macroeconomic View of the Current Economy

going to depreciate tomorrow or next week or even next month. But over time, you expect it to depreciate. So if you're a business manager, you probably want to be fairly well hedged against this possibility, either by making use of... View Details
Keywords: by Sean Silverthorne
  • 04 Feb 2022
  • Book

Beyond the Cold War: Reinventing Socialism in 5 Countries

sought to use communist ties, real or imagined, to tar and discredit their political opponents. The result was a sort of siloization of the Left. Communists were separated from other types of Marxists, as well as democratic socialists,... View Details
Keywords: by Dina Gerdeman
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