Publications

13 Aug 2024
Research & Ideas

Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw

some IT experts I’ve talked to are surprised by the results.” Why? The cost of software updates—both in terms of time and money—may cause businesses to delay manual updates to vulnerable systems, says Shane M. Greenstein, the Martin... View Details

Keywords: by Jay Fitzgerald; Technology; Information Technology; Computer; Web Services

25 Mar 2011
Working Paper Summaries

How Do Incumbents Fare in the Face of Increased Service Competition?

Keywords: by Ryan W. Buell, Dennis Campbell & Frances X. Frei; Banking

What Congress got Right with PPP, and What It Should Do Next for Small Businesses

What worked and what didn’t in the first two rounds of PPP? Karen Mills presents recommendations for how to increase the program’s reach to the smallest and most vulnerable businesses. View Details

September–October 2020
Article

Global Supply Chains in a Post-Pandemic World: Companies Need to Make Their Networks More Resilient. Here's How.

By: Willy C. Shih

The COVID-19 pandemic exposed the vulnerabilities in the production strategies and supply chains of firms everywhere. Coupled with a rise in economic nationalism, manufacturers everywhere are going to be under pressure to rethink their sourcing and logistics... View Details

Keywords: Resilience; Pandemic; Operations Management; Health Pandemics; Supply Chain; Supply Chain Management; Manufacturing Industry; United States; Asia; Europe

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June 2016 (Revised March 2017)
Technical Note

Disintermediation in Two-Sided Marketplaces

By: Benjamin Edelman and Philip Hu

Two-sided marketplaces often risk disintermediation: users may rely on the marketplace to find each other but then perform related future transactions—or even the current transaction—without the platform’s involvement and without paying any fees the platform may... View Details

Keywords: Disintermediation; Strategic Behavior; Circumvention; Undercutting; Uber; Airbnb; Handy; Upwork; Etsy; eBay; Monster.com; Google; Competitive Strategy; Multi-Sided Platforms; Marketplace Matching; Transportation Industry; Accommodations Industry; Service Industry; Advertising Industry

31 Jul 2012
News

What's the long-term impact of the EU’s carbon market crisis?

13 Aug 2012
News

A Steep Climb Back for Facebook's Stock

Research Summary

Financial Innovation and Financial Crisis in Historical Perspective

By: David A. Moss

This line of research aims to inform our understanding of modern financial challenges and vulnerabilities by reexamining important financial innovations and financial crises of the past, with particular but not exclusive attention to U.S. financial history. View Details

17 Jun 2016
News

Companies Need to Start Marketing Safety to Customers

19 Sep 2018
News

How Close Are We To Another Financial Collapse?

06 Mar 2011
News

How to Stop Trading Away the Future

17 Jun 2016
Op-Ed

Companies Need to Start Marketing Security to Customers

Recent events in Orlando underscore an important marketing truth: consumer safety and security are mission critical. A popular nightclub, Pulse, known as a safe place for the LGBT community, is put out of business at least temporarily by a terrorist act. Not far away... View Details

Keywords: by John A. Quelch; Entertainment & Recreation

05 Jul 2012
News

Unilever Wants Short, Soapy Showers and Long-Term Investors

03 Apr 2020
News

Mnuchin praises first day of small-business loan program — but applicants call it 'confusion' and 'a scam'

November 2000 (Revised December 2001)
Case

iSteelAsia (A)

By: Rosabeth M. Kanter and Pamela A. Yatsko

The chairman of a Hong Kong-based steel distributor starts an online Asian steel trading portal and contemplates different paths to profitability and growth. Barriers include industrial culture, weakened markets in the spring of 2000, and vulnerability to takeover by... View Details

Keywords: Commercialization; Distribution Channels; Business Growth and Maturation; Horizontal Integration; Transformation; Corporate Strategy; Business Strategy; Mergers and Acquisitions; Steel Industry; Hong Kong

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09 Oct 2012
News

How to measure career success

January 2013 (Revised June 2018)
Case

Amazon, Apple, Facebook, and Google 2018

By: John Deighton and Leora Kornfeld

Four businesses had, by 2012, grown to dominate the infrastructure that all firms rely on to reach online customers. Will the balance of power among the four persist, will one take command at the expense of the other three, or are all four more vulnerable than they... View Details

Keywords: Internet and the Web; Competitive Advantage; Infrastructure; Mobile and Wireless Technology; Growth and Development; Service Industry; Retail Industry; United States

July 2003
Background Note

Expropriation in International Business

By: Geoffrey G. Jones and Meghan Gallagher-Kernstine

Covers several important expropriation cases in international business from the 20th century and highlights the legal and political difficulties these companies faced. Serves to explain expropriation, to stress the vulnerability of foreign direct investments to... View Details

Keywords: Foreign Direct Investment; Global Strategy; Government and Politics; Common Law; Risk Management; Property; Risk and Uncertainty