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- 18 Mar 2008
- First Look
First Look: March 18, 2008
(DSMs), which allows us to visualize the architectures of different software products and to calculate metrics to compare their levels of modularity. We use DSMs to analyze a number of matched-pair products-products that fulfill the same... View Details
Keywords: Martha Lagace
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
other-focused perspective taking, which mediates the effect of interpersonal contact on trust accuracy. We then show that it is specifically because of verbal cues, rather than visual cues, that brief interpersonal contact enables... View Details
Keywords: Dina Gerdeman
- 19 Nov 2013
- First Look
First Look: November 19
entry of new female candidates, no change in female or male voter turnout, and no spillover effects to neighboring areas. Further analysis points to a reduction in party bias against women candidates as the main mechanism driving the... View Details
Keywords: Sean Silverthorne
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
application performance management (APM) solutions lack robust anomaly detection capabilities and root cause analysis techniques that do not require manual efforts and domain knowledge. In this paper, we develop a density-based... View Details
Keywords: Dina Gerdeman
- 08 Mar 2016
- First Look
March 8, 2016
while users who are influenced by listings' visual presentation and page position became more likely to click on Google's own Flight Search listing. The authors consider implications of these findings for competition policy and for online... View Details
Keywords: Sean Silverthorne
- 10 Mar 2009
- First Look
First Look: March 10, 2009
an empirical analysis of the geographic, economic, and social factors that contributed to the spread of civil war in Nepal over the period 1996-2006. This within-country analysis complements existing... View Details
Keywords: Martha Lagace
- 17 Aug 2010
- First Look
First Look: August 17
problems, prebuilt Excel models to calculate customer lifetime value, and charts and graphs that help visualize the results. Purchase this note:http://cb.hbsp.harvard.edu/cb/product/511029-PDF-ENG Marketing View Details
Keywords: Martha Lagace
- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
tendency, look at the following diagram from Roger Shepard's book Mind Sights: Original Visual Illusions, Ambiguities, and Other Anomalies (W. H. Freeman, 1990): Illustration of two tables © 1990 Roger N. Shepard How do the two tables... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
- 24 Jan 2017
- First Look
First Look at New Research: January 24, 2017
that the product will grow its revenue eight times by 2018. Visually identified by a mascot, Miip seeks to reimagine adverting by becoming a user's trusted companion on the mobile phone, introducing them to new, relevant products, much as... View Details
Keywords: Sean Silverthorne
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
trust in government and support for government services. In Study 2, residents of Boston, Massachusetts, who interacted with a website that visualized both service requests (e.g., potholes) and efforts by the city government to address... View Details
Keywords: Sean Silverthorne
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
uses the K-means clustering technique to identify groups of customers who have purchased any number of 32 specific “deals” Booth offered over the year, differentiated by the wine varietal as well as its country of origin and a minimum number of bottles to purchase.... View Details
Keywords: Dina Gerdeman
- 11 Sep 2018
- First Look
New Research and Ideas, September 11, 2018
policy, with a Pareto‐efficient objective that trades off this principle and conventional utilitarianism, is simulated using conventional constraints and methods. A wide range of optimal policy outcomes can result, including those that match well several features of... View Details
Keywords: Dina Gerdeman
- 08 Dec 2015
- First Look
December 8, 2015
create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact between... View Details
Keywords: Sean Silverthorne
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53459 Winter 2017 Oxford Review of Economic Policy An Invitation to Market Design By: Kominers, Scott Duke, Alexander Teytelboym, and Vincent P. Crawford Abstract—Market design seeks to translate economic... View Details
Keywords: Carmen Nobel
- 28 Oct 2008
- First Look
First Look: October 28, 2008
that captures all users and earns more than under compatibility. Our model allows a detailed analysis of social efficiency, and we show that entry by developers is socially excessive (insufficient) if competing platforms are compatible... View Details
Keywords: Martha Lagace
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
capital potentially available for investment, as R&D and other future-oriented expenditures are already deducted in computing it. Our analysis and data can help explain why investment has been increasing and cash balances have been... View Details
Keywords: Dina Gerdeman
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
customer satisfaction, differences among customers account for 96%–97% of this variance, while differences among employees, processes, locations, and markets make up the remainder. Further analysis reveals that customers tend to report... View Details
Keywords: Sean Silverthorne
- 15 Dec 2015
- First Look
December 15, 2015
visually depict outcome and cost data simultaneously. It provides clinicians, managers, patients, regulators, and policy makers with a readily understandable snapshot of the value being delivered for a specific medical condition and... View Details
Keywords: Carmen Nobel