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- Faculty Publications (7)
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- All HBS Web (86)
- Faculty Publications (7)
- 01 Dec 2000
- News
Core Values Keep Airline Flying High
another — from top managers down to front-line service representatives — may well be the essential value that sets Southwest apart from other major U.S. airlines, according to the authors. Gittell and Hansman conducted a group interview... View Details
- 04 Oct 2016
- Blog Post
Why We Recruit: CVS Health
organization.Jeff Lackey, VP Talent Acquisition, CVS Health Describe your organization in three to five sentences.CVS Health is at the forefront of a changing health care landscape, with an unmatched suite of capabilities and the... View Details
Keywords: Health Care
- 18 Jun 2014
- Research & Ideas
Leading Innovation is the Art of Creating ‘Collective Genius’
Hill's cowriter on Being the Boss: The 3 Imperatives for Becoming a Good Leader. What most distinguishes innovation leadership, the book argues, is recognition that innovation is a "team sport," not the act of a sole inventor. "Truly innovative View Details
Keywords: by Kim Girard
- 01 Jan 2008
- News
Meg Whitman, MBA 1979
she picked up customer expertise at P&G and later at Disney, where she ran the Consumer Products Division. As a VP at Bain & Company, she gained industry experience that she later applied as head of the Children’s View Details
- 06 Dec 2018
- News
Source Code
were pulled off the website. “And we stopped trying to actively license our code,” says Numenta’s VP of engineering, Celeste Baranski. “This wasn’t a huge pivot but a tweak to concentrate completely on neuroscience research.” Her... View Details
- 01 Jun 2001
- News
Merrill Lynch's Stan O'Neal
that. They were an extremely sophisticated group who knew about the world, and they really motivated me.” One of only a few African Americans in his class, O’Neal says simply: “Not a lot of people looked like me.” That was also the case... View Details
- 03 Nov 2009
- First Look
First Look: Nov. 3
large private firms in the services sector. Rates of return also have remained stable over time and show low dispersion across sectors and across ownership groups within sectors. Download the paper:... View Details
Keywords: Martha Lagace
- 15 Dec 2015
- News
The Year in Ideas 2015
to explore.) PLUS: Alumni experts on what big ideas we’ll see in 2016. The experiment started with weather balloons attached to Styrofoam beer coolers, each with a wireless router inside. It was proof of concept for an ambitious endeavor called Project Loon, headed by... View Details
- 26 Mar 2025
- News
Alumni Explore a Changing Hong Kong; Meet the Leader: HBS Club of Singapore
Conference Looks at Future of Hong Kong as a Global Leader The HBS Association of Hong Kong (HBSAHK) celebrated the club’s 45thanniversary in February, with its 2025 Signature Conference at Cloud 39, a rooftop ballroom at The Henderson skyscraper in central Hong Kong.... View Details
Keywords: Margie Kelley
- 01 Aug 2001
- News
Cleveland Global Alumni Conference a Sold-Out Success
different structures, processes, and systems. In such an environment, he stressed, the School's mission to educate leaders continues to be of utmost importance. Highlighting alumni such as Ann Fudge (MBA '77), group View Details
- 10 May 2022
- News
Alumni Achievement Awards 2022
in his big leather chair and knew I wanted to be in business someday. Those visits entered my DNA.” Culture shock: “My HBS study group had a good laugh when we went grocery shopping together. I was absolutely overwhelmed by choosing from... View Details
- 17 Jun 2020
- News
Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines
perspective on the pandemic and it impacts. The April 20 webinar was the club’s first, and featured Dr. Talia Varley, the physician lead of Advisory Services at Cleveland Clinic Canada, as the keynote speaker. The event was sold out, with 80 alumni members in... View Details
Keywords: Margie Kelley
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
uses the K-means clustering technique to identify groups of customers who have purchased any number of 32 specific “deals” Booth offered over the year, differentiated by the wine varietal as well as its country of origin and a minimum... View Details
Keywords: Dina Gerdeman
- 03 Mar 2017
- News
Big Blue’s Big Bet
secondary leukemia caused by myelodysplastic syndrome, a group of diseases in which the bone marrow makes few healthy blood cells. The doctors changed the woman’s therapy plan, and her health improved considerably. She was discharged from... View Details
Keywords: Paul Kix; illustrations by Dan Page
- 02 Oct 2015
- News
The ‘F’ Word
result of my arrogance from 30,000 feet. I failed to get the other groups invested in the program. I completely fiddle-dee-deed the long-lead timetable. I delegated the entire project to a handsome but clueless assistant product manager.... View Details
Keywords: Walt Disney Studios
- 07 Aug 2000
- Research & Ideas
The Business of Biotech
will give way to $200 to $300 million drugs. That will be a very different world for big drug companies, with different cost structures and resource-allocation processes." And the drug industry won't be the only field affected, according to Alan L. Crane (MBA... View Details
- 26 Nov 2013
- First Look
First Look: November 26
Results: The conversion rate for the No Testimonial Group was 12.2%, which is higher than the Unaffiliated Testimonial Group rate of 11.3% and the Affiliated Testimonial Group... View Details
Keywords: Sean Silverthorne
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
- 01 Dec 2000
- News
Latin America's Decade
outlook, investors will again turn to Mexico." DeRemate.com, an Internet auction house founded in 1999 and headquartered in Buenos Aires, has operations in eight Latin countries and the United States. Its cofounders, CEO Alejandro C. Oxenford (MBA 1997) and View Details
- 01 Jun 2011
- News
The House that Howard Built
was one of the first days of his tenure, and already novice HBS Dean John McArthur was facing a group of fired-up students with a bone to pick. Where, the students wanted to know, was the Starting New Ventures course, listed right there... View Details