Publications

December 1980 (Revised June 2006)
Case

University Health Services: Walk-In Clinic

The walk-in clinic for general outpatient care at a major university experiences complaints about excessive waiting times. The system is changed to provide for initial screening of arriving patients in order to route them to appropriate health care providers. The... View Details

Keywords: Organizational Change and Adaptation; Service Delivery; Health Care and Treatment; Performance Evaluation; Health Industry

1999
Book

The Internet University

By: D. Q. Mills

Keywords: Internet and the Web; Education

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September 2003
Teaching Note

Trilogy University (TN)

By: Thomas J. DeLong and Jaan Margus Elias

Teaching Note to (9-403-012). View Details

Keywords: Information Technology Industry

25 Oct 2016
News

Karen Mills, Sr. Fellow Harvard University

December 2006 (Revised December 2007)
Case

The Vanderbilt University Endowment (2006)

By: Andre F. Perold and William T. Spitz

As with many modern-day large pools of capital, the Vanderbilt University endowment is significantly invested in alternative assets such as hedge funds, private equity, real estate, and natural resources. The endowment's investment committee chair is attempting to... View Details

Keywords: Higher Education; Asset Management; Financial Management; Financial Strategy; Investment Portfolio; Risk Management

January 1983 (Revised August 1988)
Case

Universal Robotics Corp.

Three former classmates are founding a company to design, develop, manufacture, and market industrial robots. Principal issues involve the sources, amount, and form of outside investment, the allocation of equity, and the terms and conditions under which outside funds... View Details

Keywords: Technology; Business Startups; Corporate Finance; Manufacturing Industry; Technology Industry

August 1985 (Revised July 1991)
Case

Universal Circuits, Inc.

By: Thomas R. Piper

The manager of international finance of a major U.S. electronics company is concerned about the exposure of the firm to changes in exchange rates. Of particular concern is the exposure of operations to changes in real exchange rates. The teaching objectives include: 1)... View Details

Keywords: Credit Derivatives and Swaps; International Finance; Currency Exchange Rate; Business Plan; Risk and Uncertainty; Financial Management; Financial Strategy; Electronics Industry; United States

April 1965
Case

Universal National Co.

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2024
Working Paper

Economic Budgeting for Endowment-Dependent Universities

By: John Y. Campbell, Jeremy C. Stein and Alex A. Wu

To understand their financial position, universities need to understand the long-term implications of their operating revenues and costs in relation to the financial assets they have available. Standard budgeting procedures that focus on one or two years at a time and... View Details

Keywords: Budgets and Budgeting; Cash Flow; Cost; Revenue; Education Industry

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18 May 2021
Cold Call Podcast

How Georgia State University Increased Graduation Rates

Keywords: Re: Michael W. Toffel; Education

2010
Book

Building World Class Universities in Asia

By: D. Quinn Mills

After discussing higher education's potential contribution to Asia's economic progress and the characteristics (and limitations) of a leading university, Professor Emeritus Daniel Quinn Mills lays out his recommendations for building a world-class university in Asia,... View Details

Keywords: Development Economics; Curriculum and Courses; Higher Education; Selection and Staffing; Research; Asia