Underserved - Publications - Faculty & Research

May 2021
Article

Making Doctors Effective Managers and Leaders: A Matter of Health and Well-Being

By: Lisa Rotenstein, Robert S. Huckman and Christine K. Cassel

The COVID-19 crisis has forced physicians to make daily decisions that require knowledge and skills they did not acquire as part of their biomedical training. Physicians are being called upon to be both managers—able to set processes and structures—and leaders—capable... View Details

Keywords: Health Care and Treatment; Management; Leadership; Health Pandemics; Health Industry

Citation

Find at Harvard

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

changes the bank had to make to comply. It went through the motions but did not change the way it did business in any meaningful way. The other looked at the requirements not as a constraint but as an opportunity. Their managers realized that there was an View Details

Keywords: by Sean Silverthorne; Legal Services

19 Oct 2021
Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

convenience, the quick in-and-out. And they’ve gone into underserved areas. They’re affordable and in low-population-density areas. They’re very successfully serving those. The pressure will be on the small Main Street merchants in these... View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Retail

13 Jun 2011
HBS Case

Mobile Banking for the Unbanked

he says. "Not even the mobile network operators. It's going to be the banks because they have the licenses." In teaching the case in class, the goal is not to put the spotlight on mobile banking, but rather to consider the opportunity of serving an enormous... View Details

Keywords: by Carmen Nobel; Banking; Communications; Telecommunications

09 Mar 2015
Research & Ideas

Why Entrepreneurs Should Go Work for Government

developed an on-demand bus service for routes underserved by public transportation. The innovations are happening at a scale large enough to even attract venture capital investment, despite past VC skepticism about funding public... View Details

Keywords: by Michael Blanding

19 Nov 2019
Op-Ed

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech

customers be able to see what pieces of data may have led to a loan rejection or a lower credit limit? Should regulators have access to the algorithms and test them for the impact they have on underserved or protected classes? The Apple... View Details

Keywords: by Karen G. Mills; Financial Services

18 Apr 2007
HBS Case

How Magazine Luiza Courts the Poor

potential offered by underserved consumers at the bottom of the pyramid. "We used to think we could figure things out in the developed world and dumb it down for emerging markets," she says. "In fact, it needs to happen the... View Details

Keywords: by Julia Hanna; Retail

16 Feb 2004
Research & Ideas

European Private Equity—Still a Teenager?

underserved markets, the panelists said. Public markets are "anemic" for small and mid caps, so the exit question is more difficult to analyze than in the U.S., said Walid Serge Sarkis (HBS MBA '97), a principal in Bain Capital,... View Details

Keywords: by Martha Lagace; Financial Services

06 Nov 2018
First Look

New Research and Ideas, November 6, 2018

feel that the products are not made for their unique skin tones. In response to this unhappy and underserved market, two African American HBS alumnae created a beauty company with products specifically for Black and other women of color.... View Details

Keywords: Dina Gerdeman

22 Dec 2016
Op-Ed

The Small Business Administration is a Model for How to Drive Economic Growth

but needs some credit support. This allows women-owned small businesses, minority-owned small businesses, and others in underserved geographies to get credit even if the private sector market is not fully providing access. As my co-author... View Details

Keywords: by Karen Mills

01 Jun 2010
Sharpening Your Skills

Sharpening Your Skills: Social Reporting

benefit the environment as well as a company's bottom line," Rangan adds. Good examples are the early childhood literacy initiative of PNC, a financial services organization based in Pittsburgh, and the 10,000 Women initiative of Goldman Sachs, which facilitates a... View Details

Keywords: by Staff

12 Dec 2006
First Look

First Look: December 12, 2006

initiatives goes to organizations that are structured to support specific groups of recipients, often with sophisticated solutions. Such organizations rarely reach the broader populations that could be served by simpler alternatives. There is, however, an effective way... View Details

Keywords: Martha Lagace

18 Oct 2016
Op-Ed

Why Business Should Invest in Community Health

focuses on improving health care access, investing nearly 500,000 skill-based volunteer hours since 2004. It works with non-profit community health centers that provide primary care to underserved communities to build health worker skills... View Details

Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health

07 Dec 2016
HBS Case

Why Millennials Flock to Fintech for Personal Investing

into an underserved market by allowing clients to invest as little as $5,000. Wealthfront doesn’t even charge a fee for assets of less than $10,000—and even after that charges a 0.25 percent fee, as opposed to fees of 2 to 3 percent by... View Details

Keywords: by Michael Blanding; Financial Services

09 Apr 2014
Research & Ideas

A Playbook for Small-Business Job Creation

small-dollar loans, which are important to startups and businesses in underserved communities. These businesses often need $150,000 or less to get started and keep running, but in today's market they continue to have trouble securing... View Details

Keywords: by Carmen Nobel; Banking; Financial Services

24 Jul 2018
Op-Ed

4 Ways Managers Can Exercise Their 'Agency' to Change the World

previously underserved parts of the population. So, how does a person—whether the newly employed graduate or the experienced executive—exercise his or her latent agency to bring profit-making and social good together in a company? In my... View Details

Keywords: by George Serafeim

12 Nov 2014
Op-Ed

A Challenge to the New Congress: Pass Housing Finance Reform

collection of actuarially sound premiums, and triggered only after private capital in the "first-loss" position has been exhausted. Starting in 1993, the federal government set explicit goals for Fannie and Freddie, to ensure that mortgages reached... View Details

Keywords: by Nicolas Retsinas & Rob Couch; Construction; Real Estate

28 Aug 2014
Op-Ed

Government Can Do More to Unfreeze Small Business Credit

there is a market failure in the clearing of the small business loan market. This is evidenced by a large portfolio of creditworthy loans, disproportionately from underserved segments, that banks would not have made without credit... View Details

Keywords: by Karen Mills; Banking

13 Jul 2009
Research & Ideas

Diagnosing the Public Health Care Alternative

must have independent governance and be subject to the same regulations as private plans. Public plan design should focus on plans targeting underserved subscriber groups, such as Special Needs Plans under the Medicare Advantage program.... View Details

Keywords: by Staff; Health

31 Jul 2007
First Look

First Look: July 31, 2007

small cell therapy start-up in Cambridge, Mass. If proven successful, Pervasis' product, Vascugel, could change the way vascular disease is treated and have a major impact in a large and underserved population. However, Vascugel had not... View Details