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  • All HBS Web  (1,424)
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    • News  (313)
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    • Events  (1)
    • Multimedia  (9)
  • Faculty Publications  (384)
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  • 01 Dec 2008
  • News

Career Services Shifts into High Gear

Many members of the Class of 2008 were just settling into new jobs as reverberations from the financial crisis were felt around the world. While employment figures for the class remain strong, MBA Career Services has continued its support... View Details
  • Research Summary

The Servicification of the U.S. Economy: The Role of Startups versus Incumbent Firms

By: Karen Mills
Over the last few decades, the U.S. economy has exhibited a significant shift from manufacturing towards services. This transition has been particularly prominent in an important subcategory of services industries that drives innovation and employs many high-wage... View Details

    The Servicification of the U.S. Economy: The Role of Startups versus Incumbent Firms

    Over the last few decades, the U.S. economy has exhibited a significant shift from manufacturing towards services. This transition has been particularly prominent in an important subcategory of services industries that drives innovation and employs many high-wage... View Details
    • 01 Mar 2006
    • News

    Using IT to Heal U.S. Health Care

    health information network are expected to be substantial. A RAND Corporation study estimates savings to the U.S. health-care system of up to $162 billion a year by improving medical-care delivery, reducing medical errors and adverse drug... View Details
    Keywords: Educational Services; Educational Services; Educational Services
    • 23 Mar 2010
    • News

    Richard Bohmer on the Passage of U.S. Healthcare Reform Legislation

    • July 1998 (Revised September 1998)
    • Case

    BEA Associates: U.S. High Yield Group

    By: Andre F. Perold and Alison J. Cohen
    Keywords: Financial Services Industry
    Citation
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    Perold, Andre F., and Alison J. Cohen. "BEA Associates: U.S. High Yield Group." Harvard Business School Case 299-003, July 1998. (Revised September 1998.)
    • 06 Apr 2010
    • News

    Harvard Business School Career & Professional Development Receives IBM Excellence In Career Services Award

    • Forthcoming
    • Article

    The Evolution of Financial Services in the United States

    By: Robin Greenwood, Robert Ialenti and David Scharfstein
    This article surveys the literature on the historical growth and transformation of the U.S. financial sector. The sector expanded rapidly between 1980 until 2006, when its contribution to GDP rose from 4.8% to 7.6%. After the Global Financial Crisis, the size of the... View Details
    Keywords: Financial Crisis; Financial Institutions; Financial Markets; Growth and Development; Economic Sectors
    Citation
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    Greenwood, Robin, Robert Ialenti, and David Scharfstein. "The Evolution of Financial Services in the United States." Annual Review of Financial Economics (forthcoming).
    • 15 Feb 2000
    • Research & Ideas

    Growing Pains: Prescriptions for U.S. Health Care

    We know the symptoms all too well. We wait months to see a doctor. Office visits end, it seems, just moments after they begin. Managed care firms hold sway over doctors' treatment plans, and health insurance premiums are heading for the stratosphere. While the View Details
    Keywords: by Staff; Health
    • June 2014 (Revised January 2017)
    • Case

    Focus Financial Partners and the U.S. RIA Industry in 2014

    By: Luis Viceira and Emily A. Chien
    In the Spring of 2014, Rudy Adolf, CEO and founder of Focus Financial, and the two other co-founders of the firm are considering alternative growth strategies to solidify Focus Financial's position as a leading aggregator of independent wealth management firms in the... View Details
    Keywords: Financial Management; Growth and Development Strategy; Business Model; Financial Services Industry
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    Viceira, Luis, and Emily A. Chien. "Focus Financial Partners and the U.S. RIA Industry in 2014." Harvard Business School Case 214-103, June 2014. (Revised January 2017.)
    • February 1980
    • Case

    Profiles of Selected U.S. Securities Firms in 1979

    By: Michael E. Porter
    Keywords: Investment Banking; Financial Services Industry; United States
    Citation
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    Porter, Michael E. "Profiles of Selected U.S. Securities Firms in 1979." Harvard Business School Case 380-140, February 1980.
    • 2010
    • Working Paper

    A Brief Postwar History of U.S. Consumer Finance

    By: Andrea Ryan, Gunnar Trumbull and Peter Tufano
    This article describes the consumer finance sector in the US since World War II. We first define the sector in terms of the functions delivered by firms (payments, savings/investing, borrowing, managing risk, and providing advice.) We provide time series evidence on... View Details
    Keywords: Decision Choices and Conditions; Borrowing and Debt; Mortgages; Personal Finance; Business History; Innovation and Invention; Risk and Uncertainty; Financial Services Industry; United States
    Citation
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    Ryan, Andrea, Gunnar Trumbull, and Peter Tufano. "A Brief Postwar History of U.S. Consumer Finance." Harvard Business School Working Paper, No. 11-058, December 2010.
    • March 2011
    • Article

    Restaurant Organizational Forms and Community in the U.S. in 2005

    By: Glenn R. Carroll and Magnus Thor Torfason
    Recent sociological theory and research highlights food, drink, and restaurants as culturally meaningful and related to social identity. An implication of this view holds that the prevalence of corporate chain restaurants affects the sociological character of... View Details
    Keywords: Demographics; Age; Supply Chain Management; Culture; Balance and Stability; Income Characteristics; Research; Civil Society or Community; Identity; Theory; Society; Service Industry; United States
    Citation
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    Carroll, Glenn R., and Magnus Thor Torfason. "Restaurant Organizational Forms and Community in the U.S. in 2005." City & Community 10, no. 1 (March 2011): 1–25.
    • Research Summary

    The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services

    By: Karen Mills
    An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We... View Details
    • Article

    The Implications of the 2010 Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act on Cancer Care Delivery

    By: Heidi W. Albright, Mark Moreno, Thomas W. Feeley, Ronald Walters, Marc Samuels, Alissa Pereira and Thomas W. Burke
    In March 2010, President Obama signed into law the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act. This legislation attempts to address cost control and improve the quality of healthcare in the United States. Cancer is a... View Details
    Keywords: Health Care Policy; Health Care; Cancer Care In The U.S.; Cancer Care Services; Health; Law; Quality; Health Industry; North and Central America
    Citation
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    Albright, Heidi W., Mark Moreno, Thomas W. Feeley, Ronald Walters, Marc Samuels, Alissa Pereira, and Thomas W. Burke. "The Implications of the 2010 Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act on Cancer Care Delivery." Cancer 117, no. 8 (April 15, 2011): 1564–1574.
    • November 2015 (Revised April 2017)
    • Case

    Streaming Over Broadband: Why Doesn't My Netflix Work?

    By: Shane Greenstein and Michael Norris
    In late 2013 and early 2014, Netflix service over the major U.S. Internet Service Providers (ISPs) suffered major slowdowns. What were the causes of these problems? What could Netflix do to solve them? View Details
    Keywords: Digital Innovation; Internet; Broadband Service; Internet and the Web; Information Technology; Infrastructure; Utilities Industry; United States
    Citation
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    Greenstein, Shane, and Michael Norris. "Streaming Over Broadband: Why Doesn't My Netflix Work?" Harvard Business School Case 616-007, November 2015. (Revised April 2017.)
    • June 2007 (Revised January 2008)
    • Background Note

    The U.S. Retirement Savings Market and the Pension Protection Act of 2006

    By: Luis M. Viceira and Helen Tung
    Provides an overview of the evolution of the private retirement savings market in the U.S. since 1990; the management and administration of defined-contribution (DC) plans; the existing evidence about the investment and savings decisions of participants in DC plans;... View Details
    Keywords: Investment; Personal Finance; Saving; Government Legislation; Retirement; Business and Government Relations; Financial Services Industry; United States
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    Viceira, Luis M., and Helen Tung. "The U.S. Retirement Savings Market and the Pension Protection Act of 2006." Harvard Business School Background Note 207-130, June 2007. (Revised January 2008.)
    • 2020
    • Working Paper

    Aggregate Advertising Expenditure in the U.S. Economy: What's Up? Is It Real?

    By: Alvin J. Silk and Ernst R. Berndt
    The two components of the advertising industry—the creative sector that develops and produces messages, and the communications sector that transmits messages via various media—have each been greatly affected by advances in creative design and communications... View Details
    Keywords: Economy; Advertising; Spending; Media
    Citation
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    Silk, Alvin J., and Ernst R. Berndt. "Aggregate Advertising Expenditure in the U.S. Economy: What's Up? Is It Real?" NBER Working Paper Series, No. 28161, December 2020.
    • 01 Oct 1996
    • News

    "Service-Profit Chain" Links Members of Service Management Unit

    The following article is the sixth in a series on the activities and research taking place in each academic unit at HBS. Why was Southwest Airlines the only U.S. airline to realize a profit in 1992? What has made crime in New York City... View Details
    Keywords: Susan Young
    • August 2020
    • Background Note

    U.S. Private Equity Firms: ESG and Impact (B)

    By: Lynn S. Paine and Holly Fetter
    This is the second part of a two-part note. The first part (A) explores how US private equity firms are incorporating ESG (Environmental, Social, & Governance) factors and impact objectives into their investment strategies and firm practices. It is based on publicly... View Details
    Keywords: Private Equity; Corporate Social Responsibility and Impact; Social Issues; Financial Services Industry; United States
    Citation
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    Paine, Lynn S., and Holly Fetter. "U.S. Private Equity Firms: ESG and Impact (B)." Harvard Business School Background Note 321-037, August 2020.
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