Turnover - Publications - Faculty & Research

01 Mar 2004
News

Ron Shaich’s Café Society

never enough time to be with them and do what I want for the business. How does Panera avoid the high turnover associated with restaurants? Our employees are a huge part of our success, so we treat them well. We consider our bakers to be... View Details

Keywords: Susan Young; Food Services and Drinking Places; Hospitality

30 Jul 2024
News

Reddit’s Rise

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. When Jen Wong (MBA 2004) joined Reddit as COO in 2018, the user-generated content site wasn’t exactly a burning building...but it might have been... View Details

01 Apr 2002
News

Urban Evolution - HBS Research on the Inner City

with applications and now employs local residents, many of whom walk to work, with much less turnover than Sprint's suburban call centers. "They took a risk, but it paid off - they now have a solid pool of workers who are very happy to... View Details

Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate

01 Mar 2008
News

Avoiding a Succession Crisis

leadership. Instead we find that CEO turnover is up, and that the number of outsiders brought in to do the job is increasing. How could this be? The answer appears to be as depressing as its consequences. Companies are not making the... View Details

Keywords: Joseph L. Bower; Management of Companies and Enterprises; Management

30 Oct 2018
News

Paths of Victory

platform that screens temporary employees and places them where they would fit best, within 24 hours. In Latin America, 5 billion days of work are lost annually due to turnover and absenteeism. At the same time, there are 100 million... View Details

Keywords: Alumni New Venture Contest; Support Activities for Transportation; Transportation; Machinery Manufacturing; Manufacturing; Administration of Human Resource Programs; Government

10 Mar 2015
News

Women in Tech: Breaking the Digital Ceiling

issues yet,” Ely says. “They aren’t talking about disproportionate turnover among women or about women ostentibly ‘opting out.’ ” There are some lessons that the relatively young tech industry can learn from sectors that have been focused... View Details

Keywords: April White

05 Jun 2017
News

Women on Boards: A Course Becomes a Movement

boards very low,” says Groysberg, adding that low turnover on boards further reduces opportunities for women even if they’ve overcome the obstacle of closed networks. “By bringing exceptional women together to explore challenges and best... View Details

Keywords: Margaret Kelley

01 Jun 2013
News

Can Business Smarts Save the Charter School Revolution?

MANAGING EXPECTATIONS: Better educational outcomes, says April Crosse Allen (MBA 2004), begin with better school management. Many charters—set up as independent organizations by education visionaries—failed when the management systems needed to maintain the enterprise... View Details

Keywords: David McKay Wilson; charter schools; Elementary and Secondary Schools; Educational Services

Publications