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  • All HBS Web  (3,062)
    • People  (14)
    • News  (1,120)
    • Research  (1,145)
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  • September 1992
  • Case

Ontario Training Corp.: Service Design and Service Mapping

By: Leonard A. Schlesinger
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Schlesinger, Leonard A. "Ontario Training Corp.: Service Design and Service Mapping." Harvard Business School Case 693-015, September 1992.
  • April 2012
  • Article

Addressing the Leadership Gap in Medicine: Residents' Need for Systematic Leadership Development Training

By: Daniel Mark Blumenthal, Kenneth Richard Lee Bernard, Jordan David Bohnen and Richard Bohmer
All clinicians take on leadership responsibilities when delivering care. Evidence suggests that effective clinical leadership yields superior clinical outcomes. However, few residency programs systematically teach all residents how to lead, and many clinicians are... View Details
Keywords: Health Care and Treatment; Service Delivery; Leadership Development; Training; Programs; Practice
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Blumenthal, Daniel Mark, Kenneth Richard Lee Bernard, Jordan David Bohnen, and Richard Bohmer. "Addressing the Leadership Gap in Medicine: Residents' Need for Systematic Leadership Development Training." Academic Medicine 87, no. 4 (April 2012).
  • April 2023
  • Article

Learning Down to Train Up: Mentors Are More Effective When They Value Insights from Below

By: Ting Zhang, Dan Wang and Adam D. Galinsky
Although mentorship is vital for individual success, potential mentors often view it as a costly burden. To understand what motivates mentors to overcome this barrier and more fully engage with their mentees, we introduce a new construct, learning direction, which... View Details
Keywords: Mentoring; Learning Direction; Interpersonal Communication; Learning; Leadership Development
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Zhang, Ting, Dan Wang, and Adam D. Galinsky. "Learning Down to Train Up: Mentors Are More Effective When They Value Insights from Below." Academy of Management Journal 66, no. 2 (April 2023): 604–637.
  • January 2014
  • Teaching Note

Dumb Ways To Die: Advertising Train Safety (A), (B) & (C)

By: John Quelch
Keywords: Advertising Media; Viral Advertising; Viral Marketing; Public Safety; Advertising; Marketing; Marketing Strategy; Internet and the Web; Digital Marketing; Media and Broadcasting Industry; Public Administration Industry; Oceania; Europe
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Quelch, John. "Dumb Ways To Die: Advertising Train Safety (A), (B) & (C)." Harvard Business School Teaching Note 514-082, January 2014.
  • 2016
  • Working Paper

Junior Achievement: Training Teenagers for Business Careers after World War II

By: Walter A. Friedman
This article traces the growing popularity of Junior Achievement's "Company Program" in the two decades after World War II. The program provided high school students with the opportunity to form teams and start mini-corporations that would last for most of the school... View Details
Keywords: Management; Human Capital; Age; Training; United States
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Friedman, Walter A. "Junior Achievement: Training Teenagers for Business Careers after World War II." Harvard Business School Working Paper, No. 16-113, March 2016. (Please contact the author to request copy of this paper.)
  • Article

Why It's So Hard to Train Someone to Make an Ethical Decision

By: Eugene F. Soltes
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Soltes, Eugene F. "Why It's So Hard to Train Someone to Make an Ethical Decision." Harvard Business Review (website) (January 11, 2017).
  • April 2004 (Revised August 2004)
  • Exercise

Major Steckleson at the National Training Center (D): Role for LTC Hanson

By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider
Role play exercise for LTC Hanson. Teaching Purpose: To role-play to further understanding of the protagonist's emotions. View Details
Keywords: Emotions
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Snook, Scott A., Robert Kaderavek, and Jeremy Schneider. "Major Steckleson at the National Training Center (D): Role for LTC Hanson." Harvard Business School Exercise 404-135, April 2004. (Revised August 2004.)
  • November 2021
  • Article

The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training

By: Doug J. Chung, Byungyeon Kim and Byoung G. Park
This study provides a comprehensive model of an agent’s behavior in response to multiple sales management instruments, including compensation, recruiting/termination, and training. The model on agents’ behavior takes into account many of the key elements that... View Details
Keywords: Salesforce Management; Recruitment; Selection and Staffing; Compensation and Benefits; Resignation and Termination; Training; Behavior; Analysis
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Chung, Doug J., Byungyeon Kim, and Byoung G. Park. "The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training." Management Science 67, no. 11 (November 2021): 7046–7074.
  • Winter 2020
  • Article

Training Leaders to Win Wars and Forge Peace: Lessons from History

By: P. Tufano
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Tufano, P. "Training Leaders to Win Wars and Forge Peace: Lessons from History." Business History Review 94, no. 4 (Winter 2020): 807–833.
  • 1990
  • Chapter

The Evolving Role of Small Business and Some Implications for Employment Training Policy

By: Gary W. Loveman, Michael J. Piore and Werner Sengenberger
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Loveman, Gary W., Michael J. Piore, and Werner Sengenberger. "The Evolving Role of Small Business and Some Implications for Employment Training Policy." In New Developments in the Labor Market: Toward a New Institutional Paradigm, edited by K. Abraham and R. McKersie. Cambridge: MIT Press, 1990.
  • April 2004 (Revised August 2004)
  • Exercise

Major Steckleson at the National Training Center (B): Role for 2LT Hank Smith

By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider
Role play exercise for 2nd Lieutenant Hank Smith. Teaching Purpose: To role-play to further understanding of the protagonist's emotions. View Details
Keywords: Communication; Leadership; Groups and Teams; Performance Evaluation
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Snook, Scott A., Robert Kaderavek, and Jeremy Schneider. "Major Steckleson at the National Training Center (B): Role for 2LT Hank Smith." Harvard Business School Exercise 404-134, April 2004. (Revised August 2004.)
  • Article

Stretching the Effectiveness of Analogical Training in Negotiations: Teaching Diverse Principles for Creating Value

By: Simone Moran, Yoella Bereby-Meyer and Max Bazerman
Keywords: Negotiation; Value
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Moran, Simone, Yoella Bereby-Meyer, and Max Bazerman. "Stretching the Effectiveness of Analogical Training in Negotiations: Teaching Diverse Principles for Creating Value." Negotiation and Conflict Management Research 1, no. 2 (May 2008): 99–134.
  • April 2004 (Revised August 2004)
  • Exercise

Major Steckleson at the National Training Center (C): Role for CPT Flip Finnegan

By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider
Role play exercise for Captain Flip Finnegan. Teaching Purpose: To role-play to further understanding of the protagonist's emotions. View Details
Keywords: Emotions
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Snook, Scott A., Robert Kaderavek, and Jeremy Schneider. "Major Steckleson at the National Training Center (C): Role for CPT Flip Finnegan." Harvard Business School Exercise 404-133, April 2004. (Revised August 2004.)
  • June 2013
  • Case

The World Economic Forum's Global Leadership Fellows Program

By: Rakesh Khurana and Eric Baldwin
This case examines a distinctive leadership development program within the World Economic Forum. The program, born out of the conviction that the complexity of global challenges at the beginning of the 21st century required a new generation of global leaders, recruited... View Details
Keywords: Organizational Behavior; Leadership Skills; Training; Global Organizations; Global Leadership; World Economic Forum; Globalization; Leadership; Leadership Development; Leadership Style; Leading Change
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Khurana, Rakesh, and Eric Baldwin. "The World Economic Forum's Global Leadership Fellows Program." Harvard Business School Case 413-118, June 2013.
  • March 2015 (Revised May 2018)
  • Case

JPMorgan Chase: Tapping an Overlooked Talent Pool

By: Boris Groysberg and Katherine Connolly
By the spring of 2014, the pilot had come to an end for JPMorgan Chase's ReEntry Program, a program designed for women coming back to the workforce after a period of time away. Mary Callahan Erdoes, CEO of Asset Management, and her team had to evaluate whether or not... View Details
Keywords: Women; Training; Leadership; Motherhood; Talent and Talent Management; Experience and Expertise; Diversity; Gender; Knowledge Use and Leverage; Human Capital; Management Practices and Processes; Organizational Culture; Programs; Financial Services Industry; United States
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Groysberg, Boris, and Katherine Connolly. "JPMorgan Chase: Tapping an Overlooked Talent Pool." Harvard Business School Case 415-066, March 2015. (Revised May 2018.)
  • 2005
  • Working Paper

Getting More Out of Analogical Training in Negotiations: Learning Core Principles for Creating Value

By: Simone Moran, Yoella Bereby-Meyer and Max H. Bazerman
Citation
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Moran, Simone, Yoella Bereby-Meyer, and Max H. Bazerman. "Getting More Out of Analogical Training in Negotiations: Learning Core Principles for Creating Value." Harvard Business School Working Paper, No. 05-038, January 2005.
  • Article

Assessing the Training Costs and Work of Diagnostic Radiology Residents Using Key Performance Indicators—An Observational Study

By: Robert S. Kaplan, Marta E. Heilbrun, Brad Poss, Luca Boi, Yoshimi Anzai and Nan Hu
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Kaplan, Robert S., Marta E. Heilbrun, Brad Poss, Luca Boi, Yoshimi Anzai, and Nan Hu. "Assessing the Training Costs and Work of Diagnostic Radiology Residents Using Key Performance Indicators—An Observational Study." Academic Radiology 27, no. 7 (July 2020): 1025–1032.
  • June 2015 (Revised November 2016)
  • Case

2012 Obama Campaign: Learning in the Field

By: Leonard A. Schlesinger and Jason Gray
The development and utilization of an intentional Field learning strategy developed for the Obama for President campaign in 2012 following an after action Review calling for it after the 2008 elections View Details
Keywords: Training; Political Campaigns; Learning Organizations; Learning; Political Elections; Organizational Change and Adaptation; United States
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Schlesinger, Leonard A., and Jason Gray. "2012 Obama Campaign: Learning in the Field." Harvard Business School Case 315-127, June 2015. (Revised November 2016.)
  • 30 Jun 2019
  • Working Paper Summaries

The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training

Keywords: by Doug J. Chung, Byungyeon Kim, and Byoung G. Park
  • Editorial

Stop Waiting for Governments to Close the Skills Gap

By: John Streur and George Serafeim
Keywords: Worker Productivity; Workers; "America"; Training; Employee Training; Employee Engagement; Employee Compensation; Productivity; Inequality
Citation
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Streur, John, and George Serafeim. "Stop Waiting for Governments to Close the Skills Gap." Harvard Business Review (website) (January 11, 2017).
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