Tipping Point - Publications - Faculty & Research

12 Dec 2023
Book

HBS Faculty Books of 2023: Find Happiness, Fix Things, and Fail Well

Fast and Fix Things. Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full PotentialWe tend to avoid failure at all costs. But our smarter missteps are worthwhile because they can force us to take a different path that points us... View Details

Keywords: by Danielle Kost

29 Nov 2022
Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

regulators, who may frown on companies deliberately curtailing supply to drive up profits at the expense of consumers. “When a good is more widespread, there are way more people who can enjoy it.” Plus, retail companies may question: At what View Details

Keywords: by Michael Blanding; Retail

06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

by the European Patent Office (EPO) and the U.S. Patent and Trademark Office (USPTO) at different points in time. The database, the Traditional Knowledge Depository Library (TKDL), was created by state-owned Indian R&D labs to provide... View Details

05 May 2022
Research & Ideas

Why Companies Raise Their Prices: Because They Can

the authors estimate. In the latter part of the study period, from 2017 to 2019, firm costs were about 25 percentage points lower versus 2006. Rising markups come from either price increases or marginal cost reductions. These reductions... View Details

Keywords: by Rachel Layne

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

time while staying in close contact with managers. Choudhury has also studied remote and hybrid work policies at several organizations, including Tata Consultancy Services, Tulsa Remote, GitLab, Zapier, and MobSquad. His research points... View Details

Keywords: by Ben Rand

25 Jan 2016
Research & Ideas

When Negotiating a Price, Never Bid with a Round Number

Here’s an easy tip for anyone negotiating to buy a car, a house, or even a company. When you make an initial offer, don’t bid with a round number like $10,000 or $1 million or $15 per share. Rather, bid with a more precise number, like... View Details

Keywords: by Carmen Nobel

27 Jan 2020
Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

five tips below, based on advice in the book, are intended to help further your career, whether you’re hunting for a first job or find yourself at a key inflection point: frustrated with your current standing in the workforce and... View Details

Keywords: by Dina Gerdeman

23 Nov 2021
Book

What It Takes to Build an Organizational Culture That Wins

cultural change and provides a playbook to help leaders hire productive employees, organize around teams and values, and lead by inclusion. In a nod to the times, he devotes space to tips for creating and maintaining culture in remote... View Details

Keywords: by Avery Forman

10 Feb 2022
Research & Ideas

Why Are Prices So High Right Now—and Will They Ever Return to Normal?

translates to a 0.1 percentage point increase in monthly inflation, the researchers say. In March and April 2021, prices were at the highest levels in a decade, the researchers found. Once a stockout goes up, inflation follows about a... View Details

Keywords: by Rachel Layne

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

rather than maintaining genuine interest. Unexpected result amplified in pandemic workplaces While extroverted managers and employees may feel discouraged by the results, the research points to practical methods for improving business... View Details

Keywords: by Pamela Reynolds

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

to operate at scale and consider whether to replace them. Here are a few tips in areas I find to be the most challenging at this stage: People When it comes to employees, there are two areas where CEO/founders often get tripped up as... View Details

Keywords: by Julia Austin

07 Jul 2011
What Do You Think?

So We Adapt. What’s the Downside?

our actions. With so much advocacy for flexibility and adaptability, is it time for a contrarian view? In a complex and confusing world, aren't those who appear to have the answers the ones we follow, for better or worse? Are we really at a View Details

Keywords: by Jim Heskett

04 Feb 2002
Research & Ideas

How To Do Business in Islamic Countries

"There are very few who are doing that yet," he added. "As a result, truly few Muslims who are international businesspeople are exposed to the vagaries of currency exchanges." There are religiously acceptable options for commodities, but they're... View Details

Keywords: by Martha Lagace

10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

luxury of long breaks between jobs or extended periods of time to think about their transition before they step into the next thing. Additionally, as Bridges points out, we often don’t see when we are in a neutral zone, that time when we... View Details

Keywords: by Julia Austin

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

reviewing the $30 million given to publicly traded companies such as Shake Shack and Ruth’s Chris, Keller pointed out that if just $100,000 each was given to the smallest restaurants, 300 owners could have been supported. “We need to... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

24 Sep 2018
Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

costs to deliver services,” Shah explains. “Every hard-earned dollar needs to be fully utilized to deliver high-quality citizen care.” Case in point is Haiti, where the governmental outlay for health care expenditures was a mere $54 per... View Details

Keywords: by Carmen Nobel; Health

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

TikTok posts attract millions of views, most do not. In the case of the “Victoria’s Secret” song, tens of thousands of people riffed off the post with their own video, and few were seen by more than a handful of people. So why do they bother? The View Details

Keywords: by John Deighton and Leora Kornfeld

06 Oct 2010
Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

tipped not only toward opposing a proposal, but also toward using attack tactics that tip still more people. Anxiety then builds like an infection. People use fear-mongering strategies with voices that are... View Details

Keywords: by John Kotter & Lorne A. Whitehead

11 May 2016
Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

put, says Avery, incentives are not in alignment. Manufacturers are focused on the long-term mission of building brands and customer loyalty, while dealers just want to sell cars today. To illustrate this clash of cultures, Schlesinger View Details

Keywords: by Sean Silverthorne; Auto

17 Jan 2011
Research & Ideas

Being the Boss

thing is happening, can I get it to you tomorrow?" And he can read you in person. Another tip is that when you're working virtually, silence does not indicate agreement. So you have to actively inquire more than you would with a... View Details