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Show Results For
- All HBS Web
(931)
- People (1)
- News (119)
- Research (717)
- Events (2)
- Multimedia (1)
- Faculty Publications (659)
- March 2018
- Technical Note
Internet Data Capping Note (B)
By: Shane Greenstein and Christine Snively
The B note brings the reader up through early 2017 and addresses an informal review carried out by the Wireless Telecommunications Bureau (WTB) on sponsored data and zero-rating data plans in the mobile broadband market. View Details
- October 2016
- Case
Moshe Kahlon: Telecommunications Reform and Competition in Israel's Cellular Market (A)
By: Joshua Margolis, Amram Migdal and Kerry Herman
The case addresses reforms to regulations in Israel’s telecommunications industry initiated and implemented under the leadership of Minister of Communications Moshe Kahlon in 2009-2010. The case highlights the challenges faced by a politician attempting to institute... View Details
Keywords: Market Reform; Political Leadership; Industry Regulation; Regulatory Reforms; Economic Sectors; Private Sector; Public Sector; Ethics; Values and Beliefs; Geopolitical Units; Country; Geography; Government Administration; Government Legislation; Business History; Leadership Style; Leading Change; Market Design; Market Participation; Supply and Industry; Duopoly and Oligopoly; Industry Structures; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Israel
Margolis, Joshua, Amram Migdal, and Kerry Herman. "Moshe Kahlon: Telecommunications Reform and Competition in Israel's Cellular Market (A)." Harvard Business School Case 417-017, October 2016.
- February 1982
- Case
MCI Telecommunications Corp. (B): Customer Service Strategy and Organization
By: John F. Cady and Frank V. Cespedes
Keywords: Customer Relationship Management; Customer Focus and Relationships; Strategy; Telecommunications Industry
Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (B): Customer Service Strategy and Organization." Harvard Business School Case 582-108, February 1982.
- August 1984 (Revised May 1992)
- Case
MCI Telecommunications Corp. (C): Data Communications Market Opportunity Assessment
By: John F. Cady and Frank V. Cespedes
Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (C): Data Communications Market Opportunity Assessment." Harvard Business School Case 585-097, August 1984. (Revised May 1992.)
- Article
Modern Telecommunications Infrastructure and Economic Activity: An Empirical Investigation
By: Shane Greenstein and Pablo Spiller
Greenstein, Shane, and Pablo Spiller. "Modern Telecommunications Infrastructure and Economic Activity: An Empirical Investigation." Industrial and Corporate Change 4, no. 4 (1995): 647–665.
- January 1991
- Teaching Note
MCI Telecommunications Corp.: VNET (A), (B), and (C), Teaching Note
Keywords: Telecommunications Industry
- 1988
- Chapter
Joint Ventures and Collaborative Arrangements in the Telecommunications Equipment Industry
By: Gary P. Pisano, Michael Russo and David Teece
- March 2002
- Article
The Potential Role of Economic Cost Models in the Regulation of Telecommunications in Developing Countries
What is the efficient cost of providing telecommunications services to a certain area or type of customer? As developing countries build up their capacity to regulate infrastructure monopolies, cost models are likely to prove increasingly important in answering... View Details
Keywords: Information; Cost; Mathematical Methods; Developing Countries and Economies; Telecommunications Industry
Ruzzier, Christian Alejandro, D. Benitez, A. Estache, and D. M. Kennet. "The Potential Role of Economic Cost Models in the Regulation of Telecommunications in Developing Countries." Information Economics and Policy 14, no. 1 (March 2002): 21–38.
- February 2002 (Revised July 2004)
- Case
Note on Deregulation and Social Obligations: Universal Services, Access Pricing and Competitive Dynamics in U.S. Telecommunications
Can deregulation and the unleashing of competitive forces be combined with continued social obligations such as a duty to serve? This note uses the experience of U.S. telecommunications to illustrate the existence and influence of social obligations. Recognizing these... View Details
Dyck, Alexander, and Indra Reinbergs. "Note on Deregulation and Social Obligations: Universal Services, Access Pricing and Competitive Dynamics in U.S. Telecommunications." Harvard Business School Case 702-038, February 2002. (Revised July 2004.)
- 1989
- Chapter
Collaborative Arrangements and Global Technology Strategy: Some Evidence from the Telecommunications Equipment Industry
By: Gary P. Pisano and David Teece
Keywords: Global Strategy; Innovation Strategy; Communication Technology; Agreements and Arrangements; Cooperation; Telecommunications Industry
Pisano, Gary P., and David Teece. "Collaborative Arrangements and Global Technology Strategy: Some Evidence from the Telecommunications Equipment Industry." In Research on Technological Innovation, Management, and Policy. Vol. 4, edited by Richard S. Rosenbloom and Robert A. Burgelman. Greenwich, CT: JAI Press, 1989.
- 1993
- Book
Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s
By: S. P. Bradley, J. A. Hausman and R. L. Nolan
Bradley, S. P., J. A. Hausman, and R. L. Nolan, eds. Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s. Boston: Harvard Business School Press, 1993, Korean ed.
- Article
The Role of Differentiation Strategy in Local Telecommunication Entry and Market Evolution: 1999-2002
By: Shane Greenstein and Michael Mazzeo
Greenstein, Shane, and Michael Mazzeo. "The Role of Differentiation Strategy in Local Telecommunication Entry and Market Evolution: 1999-2002." Journal of Industrial Economics 54, no. 3 (September 2006): 323–350.
- 2002
- Working Paper
The Policymaker's Dilemma: The Impact of Government Intervention on Innovation in the Telecommunications Industry
By: Scott D. Anthony, Erik A. Roth and Clayton M. Christensen
- January 2014 (Revised June 2020)
- Case
The Rise and Fall of Nokia
By: Juan Alcacer, Tarun Khanna and Christine Snively
In 2013, Nokia sold its Device and Services business to Microsoft for €5.4 billion. For decades Nokia had led the telecommunications (telecom) industry in handsets and networking. By the late 2000s, however, Nokia's position as market leader in mobile devices was... View Details
Keywords: Mobile Phones; Smartphone; Telecommunications; Mobile and Wireless Technology; Emerging Markets; Technological Innovation; Competitive Strategy; Telecommunications Industry; Asia
Alcacer, Juan, Tarun Khanna, and Christine Snively. "The Rise and Fall of Nokia." Harvard Business School Case 714-428, January 2014. (Revised June 2020.)
- October 2012
- Supplement
Vodafone's Position in the Wireless Telecom Industry in 2001
By: Juan Alcacer
Instructors may use the supplementary material "Vodafone's Position in the Wireless Telecom Industry in 2001" to demonstrate noticeable differences across countries in terms of: (1) WTP (suggested by the striking differences in ARPU); (2) payment methods (pre-paid vs.... View Details
Keywords: Telecommunications; Information Technology; Mobile and Wireless Technology; Telecommunications Industry; Japan
Alcacer, Juan. "Vodafone's Position in the Wireless Telecom Industry in 2001." Harvard Business School PowerPoint Supplement 713-437, October 2012.
- February 2014 (Revised December 2015)
- Case
Mara Group
By: Eugene Soltes and Sara Hess
Mara Group is a rapidly growing Pan-African conglomerate run by its entrepreneurial CEO Ashish Thakkar. The case explores Thakkar's decision on which African markets to expand operations into. View Details
Keywords: Telecommunications Manufacturing; Business Ventures; Corporate Entrepreneurship; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Africa
Soltes, Eugene, and Sara Hess. "Mara Group." Harvard Business School Case 114-060, February 2014. (Revised December 2015.) (request a courtesy copy.)
- April 2023 (Revised July 2023)
- Case
Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco (Abridged)
By: Emily Truelove, Michelle Zhang and Alpana Thapar
Dena Almansoori, the first female and one of the youngest members of the United Arab Emirates-based e&’s leadership team, joined in 2020 just before e& began a strategic transition from being a regional telecommunications company to becoming a global technology... View Details
Keywords: Technology; Telecommunications; Employee Mobility; Leading Change; Human Resources; Organizational Culture; Transformation; Change Management; Employee Relationship Management; Leadership; Talent and Talent Management; Telecommunications Industry; Telecommunications Industry; Middle East; United Arab Emirates
Truelove, Emily, Michelle Zhang, and Alpana Thapar. "Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco (Abridged)." Harvard Business School Case 423-059, April 2023. (Revised July 2023.)
- April 2021
- Case
The Clean Network and the Future of Global Technology Competition
By: Meg Rithmire and Courtney Han
In May 2019, amidst of an ever-worsening trade war between the U.S. and China, President Donald Trump added Chinese telecom giant Huawei to the Department of Commerce’s “entity list,” essentially forbidding American firms from doing business with the company. Huawei,... View Details
Keywords: 5G; Telecommunications; Information Technology; Internet and the Web; Mobile and Wireless Technology; Trade; Competition; International Relations; Telecommunications Industry; China
Rithmire, Meg, and Courtney Han. "The Clean Network and the Future of Global Technology Competition." Harvard Business School Case 721-045, April 2021.
- February 2014 (Revised December 2015)
- Supplement
Mara Group (B)
By: Eugene Soltes and Sara Hess
Mara Group is a rapidly growing Pan-African conglomerate run by its entrepreneurial CEO Ashish Thakkar. The case explores Thakkar's decision on which African markets to expand operations into. View Details
Keywords: Telecommunications Manufacturing; Business Ventures; Corporate Entrepreneurship; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Africa
Soltes, Eugene, and Sara Hess. "Mara Group (B)." Harvard Business School Supplement 114-061, February 2014. (Revised December 2015.)