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October 2003
Case

Henry Tam and the MGI Team

By: Jeffrey T. Polzer, Ingrid Vargas and Hillary Anger Elfenbein

Within a short time frame, seven diverse team members assemble to write a business plan for a new company and struggle to define their roles, make decisions together, and resolve conflict. Henry Tam, a second-year Harvard MBA student, who joins an aspiring start-up... View Details

Keywords: Interpersonal Communication; Business Plan; Groups and Teams; Decision Making; Jobs and Positions; Leadership Style; Human Resources; Management Teams; Conflict and Resolution; Diversity

18 Jul 2023
Cold Call Podcast

Diversity and Inclusion at Mars Petcare: Translating Awareness into Action

Keywords: Re: Katherine B. Coffman; Food & Beverage; Health

13 Jan 2016
News

The Problem with Productivity of Multi-Ethnic Teams

01 Jun 2008
News

Team MBA

groups that have been part of HBS for years. The teams, which meet only during the first year, are assigned across sections and with an eye to mixing students from a variety of backgrounds. They also encourage in-depth case analysis and foster interaction among View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services

August 2009
Case

Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era

By: David A. Thomas and Stephanie Creary

This case profiles PepsiCo's diversity journey under the leadership of former chairman and CEO Steve Reinemund who instituted diversity as one of the company's strategic imperatives. It demonstrates the ways in which Reinemund partnered with his leadership team and... View Details

Keywords: Diversity; Leadership; Growth and Development Strategy; Organizational Culture; Performance Effectiveness; Business and Stakeholder Relations; Food and Beverage Industry; United States

14 May 2009
Sharpening Your Skills

Sharpening Your Skills: Managing Teams

Organizations stand to benefit when ideas are cross-fertilized and diverse individuals learn to work together. "Outsiders" can introduce valuable ideas. Learning and execution are often at odds: Learning by its nature involves... View Details

Keywords: Re: Multiple Faculty

03 Oct 2017
Sharpening Your Skills

7 Effective Ways to Lead Teams

Affirmation Improves Team Performance Why are teams often unable to capitalize on their collective potential? Research Paper: Diversity and Team... View Details

Keywords: by Sean Silverthorne

26 Sep 2023
Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

from historically marginalized groups—even when the real goal is to create a more diverse workplace, because it’s both the right thing to do and good for business. New research by Harvard Business School Assistant Professor Summer Jackson... View Details

Keywords: by Kristen Senz

Article

Cultural Diversity at Work: The Moderating Effects of Work Group Perspectives on Diversity

By: R. J. Ely and D. A. Thomas

Keywords: Perspective; Groups and Teams; Jobs and Positions; Diversity

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January 2011
Supplement

Global Diversity and Inclusion at Royal Dutch Shell (B): The Impact of Restructuring

By: Sandra J. Sucher and Daniela Beyersdorfer

The (B) case describes the actions taken by Royal Dutch Shell's CEO and his management team to maintain their commitment to diversity and inclusion (D&I), as introduced in the (A) case, during a major restructuring of the whole organization. View Details

Keywords: Restructuring; Human Resources; Diversity; Management Teams; Energy Industry; Netherlands

04 Nov 2015
What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

Does Gender Diversity in Management Enhance Performance? Why? A variety of explanations for the positive correlation between gender diversity and better business performance found in a recent McKinsey study... View Details

Keywords: by James Heskett

January 2002 (Revised June 2002)
Background Note

A Note on Building and Leading Your Senior Team

By: Linda A. Hill and Maria Farkas

As performance demands intensify in fast-moving global markets, more executives are coming to rely on senior teams for strategic and operational assistance. Team building with powerful senior executives presents special challenges, including competition for their boss'... View Details

Keywords: Talent and Talent Management; Globalized Markets and Industries; Selection and Staffing; Leadership; Management Teams; Operations; Organizational Culture; Rank and Position; Strategy

31 Aug 2020
What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

same. This is in the face of research findings that organizations with significant minority representation are stronger than their peers. A McKinsey & Company study in May of top executive teams in more than a thousand organizations... View Details

Keywords: by James Heskett

March 2012
Article

Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance

By: Robin J. Ely, Irene Padavic and David A. Thomas

This paper argues that learning in cross-race interactions is critical for work teams to realize performance benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such... View Details

Keywords: Groups and Teams; Performance; Learning; Diversity

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01 Jun 2002
News

Latin American Conference Highlights Region's Diversity

necessary, said Aramburuzabala, who frequently addresses women at colleges in Mexico. “I always tell them to take risks and dare to do what other people say can't be done by a woman. I think that's the key to succeeding,” she observed. Conference chair Diego Azqueta... View Details

15 Sep 2020
News

How To Make Diversity a Reality

(GMP 6, 2009) about what it takes to make real change to the diversity of your organization. READ MORE Chitra: You've helped build companies, build people, processes, and systems at scale. So what has to be different to bring real... View Details

September 2021
Case

Posse Foundation: Developing Strong Leaders from Diverse Backgrounds

By: John J-H Kim, Robin Mendelson and Julia Kelley

Founded in 1989, Posse Foundation was a nonprofit organization with a mission of developing future leaders who reflected the U.S.’s rich diversity. The organization ran a selective, localized admissions process in 10 U.S. cities to identify outstanding students with... View Details