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All HBS Web
(765)
- People (3)
- News (266)
- Research (255)
- Multimedia (37)
- Faculty Publications (72)
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- Article
Leadership Tips for Today to Stay in the Game Tomorrow: The Ambidextrous Leader
By: Michael Tushman
This article summarizes research by the author into why some organizations fail in the face of "punctuated change," while others are reborn, adapt and survive. The key, he finds, involves embracing paradox. Continuing to exploit current business success is a must, but...
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Tushman, Michael. "Leadership Tips for Today to Stay in the Game Tomorrow: The Ambidextrous Leader." IESE Insight, no. 23 (Fourth Quarter 2014): 31–38.
- January 2009 (Revised March 2009)
- Teaching Note
The Tip of the Iceberg: JPMorgan Chase and Bear Stearns (TN) (A), (B1), and (B2)
By: Clayton S. Rose, Daniel Baird Bergstresser and David Lane
Teaching Note for [309001], [309070], and [309091].
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- 11 Dec 2017
- Book
'Don’t Show Up Empty-handed' and Other Tips for Finding the Right Job at a Startup
Keywords:
by Sean Silverthorne
- 28 Feb 2018
- Sharpening Your Skills
Master the Team Meeting
be looked forward to? That we felt they were time well spent with our colleagues and added value to our roles in some meaningful way? There’s no reason you have to suffer or make your teams suffer through another tortuous hour or more. A while back, I shared pro View Details
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by Julia Austin
- 17 Feb 2020
- Sharpening Your Skills
How Entrepreneurs Can Find the Right Problem to Solve
As an entrepreneur, how confident are you that you fully understand your customer’s pain points or their job to be done? Entrepreneurs I first meet tend to start selling me on their solution before explaining the problem they are trying to solve. There is little...
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by Julia Austin
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
Thousands of visitors flock to Disney World every day to immerse themselves in all kinds of exciting experiences—a cruise on the Pirates of the Caribbean; a visit to the China pavilion at EPCOT; a meet-and-greet with a favorite princess. For many guests, however, the...
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- 20 Oct 2020
- Sharpening Your Skills
Steps to Help You Get Out of Your Own Way
We've all experienced them, days when we are easily distracted from important work, can't think clearly, and make poor decisions. "I can't get out of my own way today," we say. One antidote might be to break the cycle, step back and reflect, and make more time away...
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by Sean Silverthorne
- 31 Oct 2023
- Research & Ideas
Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change
More than three in four Fortune 500 companies justify their workforce diversity, equity and inclusion (DEI) efforts by making the business case. It sounds like this: By making our workforce more diverse, we’re building a more innovative and competitive company. The...
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- 13 Mar 2023
- Op-Ed
How Leaders Should Leave
Even the most loyal, long-serving employee may consider resigning from a job once or twice in a career in order to reboot or get ahead. Large organizations can offer more lateral opportunities to further your development, but the higher up the executive pyramid you...
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by John Quelch
- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
Having uncovered the scope of discrimination taking place against Black guests and hosts on Airbnb, researcher Michael Luca and his colleagues put together a toolkit to aid managers in recognizing and mitigating discrimination on online platforms. Platforms like Airbnb...
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- 29 Sep 2021
- Research & Ideas
For Entrepreneurs, Blown Deadlines Can Crush Big Ideas
just don't know who has the kind of upbringing or life experience that would be relevant to identifying the issues you need to anticipate and plan for.” Wu adds: “It means both adding people and making sure their voices are heard.” About the Author Rachel Layne is a...
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by Rachel Layne
- 15 Oct 2001
- Research & Ideas
What You Don’t Know About Making Decisions
Unfortunately, superior decision making is distressingly difficult to assess in real time. Successful outcomes—decisions of high quality, made in a timely manner and implemented effectively—can be evaluated only after the fact. But by the time the results are in, it's...
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by David A. Garvin & Michael A. Roberto
- May 2013
- Article
Here's a Tip: Prosocial Gratuities Are Linked to Corruption
By: Magnus Thor Torfason, Francis J. Flynn and Daniella Kupor
We investigated the link between tipping, an altruistic act, and bribery, an immoral act. We found a positive relationship between these two seemingly unrelated behaviors, using archival cross-national data for 32 countries, and controlling for per capita GDP, income...
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Torfason, Magnus Thor, Francis J. Flynn, and Daniella Kupor. "Here's a Tip: Prosocial Gratuities Are Linked to Corruption." Social Psychological & Personality Science 4, no. 3 (May 2013): 348–354.
- November 2011
- Article
Competing Matchmakers: An Experimental Analysis
By: Tanjim Hossain, Dylan B. Minor and John Morgan
Platform competition is ubiquitous, yet platform market structure is little understood. Theory models typically suffer from equilibrium multiplicity—platforms might coexist or the market might tip to either platform. We use laboratory experiments to study the outcomes...
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Keywords:
Platform Competition;
Two-Sided Markets;
E-commerce;
Competition;
Two-Sided Platforms;
Monopoly
Hossain, Tanjim, Dylan B. Minor, and John Morgan. "Competing Matchmakers: An Experimental Analysis." Management Science 57, no. 11 (November 2011): 1913–1925.
- 14 Dec 2007
- Op-Ed
When Your Product Becomes a Commodity
Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. How often have you heard a manager blame "commoditization" for...
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by John Quelch
- February 1989
- Background Note
Learning with Cases
Gives some tips to maximize all learning; offers the pros and cons of experiential learning (cases) as a method; and gives some guidelines for effective case preparation, discussion, and learning.
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Bonoma, Thomas V. "Learning with Cases." Harvard Business School Background Note 589-080, February 1989.
- 01 Dec 2003
- Research & Ideas
Sometimes Success Begins at Failure
In the late 1980s, scientists for New York City-based drug-maker Pfizer began testing what was then known as compound UK-92,480 for the treatment of angina. Although UK-92,480 seemed promising in the lab and in animal tests, the compound showed little benefit in...
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- 07 May 2018
- Research & Ideas
Why Online Retailers Should Hide Their Best Discounts
New advice for online retailers suggests bargain items should not be too easy for shoppers to find. (Matjaz Slanic) Retailers have long known where to put the bargain bin—in the back of the store, where customers have to work a little bit to find it. That way, they...
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- 28 Jan 2015
- Research & Ideas
Ground Game, Air Wars, and Other Marketing Lessons From Presidential Elections
New research from Harvard Business School shows that mass advertising is better at swaying undecided consumers while face-to-face personal selling is more suited at closing the deal for those already leaning toward a particular product. In this case, the products in...
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by Dina Gerdeman
- December 21, 2021
- Article
How to Become a Better Listener
By: Robin Abrahams and Boris Groysberg
Listening is a skill that’s vitally important, sadly undertaught, and physically and mentally taxing. In the aftermath of COVID-19, particularly with the shift to remote work and the red-hot job market, it’s never been more important—or more difficult—for leaders to be...
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Keywords:
Listening;
Nonverbal Communication;
Communication;
Competency and Skills;
Performance Improvement
Abrahams, Robin, and Boris Groysberg. "How to Become a Better Listener." Harvard Business Review Digital Articles (December 21, 2021).