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  • 11 Mar 2009
  • News

Asian footsteps in Africa

  • April 2008
  • Case

Ophthalmic Consultants of Boston and Dr. Bradford J. Shingleton (2004)

By: H. Kent Bowen and Marcelo Pancotto
Dr. Bradford Shingleton has developed some of the highest quality eye surgery techniques in the industry. He involves his nurses and technicians in creating a surgical service that is constantly improving. The case has many details about how Dr. Shingleton works with... View Details
Keywords: Health Care and Treatment; Independent Innovation and Invention; Service Operations; Performance Productivity; Practice; Problems and Challenges; Health Industry; Boston
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  • September 2001 (Revised August 2005)
  • Case

Deaconess-Glover Hospital (C)

For nearly three months, John Carter, a vascular surgeon by training, had been studying a variety of clinical processes at Deaconess-Glover Hospital in Needham, Mass. Carter was looking for an opportunity to test the applicability of Toyota Production System... View Details
Keywords: Organizational Change and Adaptation; Health Care and Treatment; Business Processes; Health Industry
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  • February 2016
  • Teaching Note

Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
Following a successful military career as an Army Nurse, achieving rank as Major General, becoming the first female Acting Surgeon General of the Army, and the 22nd Chief of the Army Nurse Corps, Pollock developed a vested interest in improving the lives of the... View Details
Keywords: Health
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  • 2016
  • Teaching Note

Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
Teaching note for case 314029. Following a successful military career as an Army Nurse, achieving rank as Major General, becoming the first female Acting Surgeon General of the Army, and the 22nd Chief of the Army Nurse Corps, Pollock developed a vested interest in... View Details
Keywords: Health Care; Health Care Education; Insurance Companies; Military; Leadership Skills; Health Care and Treatment; Education; Insurance; Business Startups; Information Technology; Applications and Software; Change Management; Health Industry; Information Technology Industry
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  • November 2013
  • Article

Learning from My Successes and from Others' Failures: Evidence from Minimally Invasive Cardiac Surgery

By: D. KC, B. Staats and F. Gino
Learning from past experience is central to an organization's adaptation and survival. A key dimension of prior experience is whether an outcome was successful or unsuccessful. While empirical studies have investigated the effects of success and failure in... View Details
Keywords: Healthcare; Health Care; Knowledge Work; Attribution Theory; Quality; Success; Medical Specialties; Health Care and Treatment; Failure; Learning; Health Industry
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  • July 2001 (Revised May 2002)
  • Case

Making a Doctor

Three doctors were interviewed to learn how they were trained to be a physicians. One was a family practice senior resident, one was a critical care pediatric chief resident, and one was an orthopedic staff surgeon 18 months out of residency. All three were interviewed... View Details
Keywords: Personal Development and Career; Health Care and Treatment; Business Processes; Health Industry
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  • Article

Navy Medicine Introduces Value-Based Health Care

By: Alee Hernandez, Robert S. Kaplan, Mary L. Witkowski, C. Forrest Faison III and Michael E. Porter
In 2016 the newly appointed surgeon general of the Navy launched a value-based health care pilot project at Naval Hospital Jacksonville to explore whether multidisciplinary care teams (known as integrated practice units, or IPUs) and measurement of outcomes could... View Details
Keywords: Military Health System; Health Care and Treatment; Cost Management; Projects
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  • 30 Oct 2012
  • First Look

First Look: October 30

School Case 712-496 In 2006, surgeon Ara Darzi identified several key areas, including acute stroke care, for improving health care across London. In response to his seminal call to action, stroke care was reorganized around eight... View Details
Keywords: Sean Silverthorne
  • 17 Sep 2009
  • Working Paper Summaries

Input Constraints and the Efficiency of Entry: Lessons from Cardiac Surgery

Keywords: by David M. Cutler, Robert S. Huckman & Jonathan T. Kolstad; Health
  • Research Summary

Overview

Navid has worked with different organizations across various industries, from the Federal Reserve to medical device manufacturers, heavy construction equipment sellers, and B2B software providers, to assemble proprietary datasets in studying organizational buying.... View Details

  • Web

Value-Based Health Care - Institute For Strategy And Competitiveness

about value-based health care. Here we publish links to major value oriented organizations in health care. American College of Surgeons' THRIVE Initiative On July 18, 2019, the American College of Surgeons (ACS) and Harvard Business... View Details
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

which surgeons receive information from direct sensation, MICS calls for team members to supply the surgeon with vital information displayed on digital and visual monitors in the OR," write Edmondson,... View Details
Keywords: by Hilah Geer
  • 01 Dec 2023
  • News

The Imposter Among Us

career late, after a career as a thoracic and vascular surgeon and chief of surgery, so I was much older than my classmates and completely lacking in the provenance of most. Following business school, I worked as a sell-side analyst in a... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • Web

Health Care - Faculty & Research

its new Vision 2020 plan, a strategic plan for the evolving global corporation, which included developing a global vaccine business. August 2015 (Revised August 2015) Case Hoag Orthopedic Institute By: Robert S. Kaplan and Jonathan Warsh Two groups of orthopedic View Details
  • 29 Mar 2022
  • Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

Shetty, a cardiac surgeon and founder of Narayana Health, built a financially viable enterprise at scale by pioneering low-cost heart surgery for tens of thousands of low-income patients. Shetty was motivated by the widespread... View Details
Keywords: by Sean Silverthorne
  • Web

Video - Institute For Strategy And Competitiveness

Jan 2019 Presentation Navy Surgeon General Rear Admiral Forest Faison Discusses The US Navy Value Based Health Care Pilot Navy Surgeon General Rear Admiral Forest Faison Discusses The US Navy Value Based... View Details
  • 30 May 2024
  • News

How to Have Effective Conversations

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Charles Duhigg (MBA 2003) is a Pulitzer Prize–winning journalist, a staff writer for The New Yorker, and author of the bestselling books The Power of... View Details
  • 30 Jul 2018
  • Research & Ideas

Why Ethical People Become Unethical Negotiators

always seemed too quick to drill. “He was overtreating my mouth, and it didn’t make sense,” he says. "It’s only in the midst of the negotiation itself that ethical blind spots appear" In service professions, he explains, people often have conflicts of... View Details
Keywords: by Dina Gerdeman
  • Web

News - Institute For Strategy And Competitiveness

shorter amount of time... 18 July 2019 Media Mention American College of Surgeons and Harvard Business School’s Institute for Strategy and Competitiveness Partner to Develop Value Measurement Tool for Hospitals American College of View Details