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- All HBS Web (172)
- Faculty Publications (48)
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- 23 Jan 2024
- Research & Ideas
How to Keep Employees Productive: Support Caregivers
encourage employees to reflect on why they might resign. But sensitive and empathetic inquiries can unearth pain points for the organizations, Fuller says. “You can make this a conversation. Teach your supervisors and executives to ask:... View Details
Keywords: by Kara Baskin
- 01 Aug 2023
- What Do You Think?
As Leaders, Why Do We Continue to Reward A, While Hoping for B?
among team members who are better prepared for the future than they are. As she put it, “How will the supervisor mentor someone who should likely be fast-tracked?” Les Sherry added, “Older managers & mid-level executives are facing... View Details
Keywords: by James Heskett
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
with a creeping sense of shame, fear, and embarrassment. She worried how she would tell her supervisor about the failure. “It really did feel lousy. I remember thinking, ‘I’m reasonably capable. I can find something else to do after I... View Details
Keywords: by Michael Blanding
- 15 Nov 2011
- First Look
First Look: November 15
PublicationsTrue North Groups: A Powerful Path to Personal and Leadership Development Authors:Bill George and Doug Baker Publication:Berrett-Koehler Publishers, Inc., 2011 Abstract All too often, we find ourselves forced to confront life's challenges on our own. What... View Details
Keywords: Sean Silverthorne
- 10 May 2021
- Research & Ideas
Who Has Potential? For Many White Men, It’s Often Other White Men
when they slip up? Or are they tearing people down by nit-picking over every misstep? Ely recalls one manager’s efforts to become a better supervisor to a Black female employee who was smart and hard-working, but made a lot of mistakes.... View Details
Keywords: by Dina Gerdeman
- 03 Mar 2023
- Research & Ideas
When Showing Know-How Backfires for Women Managers
Fixing the impression management problem Feldberg urges managers to be aware of these invisible pressures and for supervisors to hire more women into managerial roles, which reduces this behavior. She found that gender differences in... View Details
- 27 Jul 2020
- Book
Reflection: The Pause That Brings Peace and Productivity
reflection?” In addition, Badaracco interviewed more than 100 managers, ranging from supervisors to CEOs, from 15 countries to learn how busy men and women today find time for reflection. He found that almost all of them do reflect, but... View Details
Keywords: by Dina Gerdeman
- 28 Mar 2016
- Research & Ideas
What's a Boss Worth?
We all have our boss horror stories. The underminer. The bad communicator. The credit hog. The snake. Then again, if we’re lucky, we’ve all had those amazing bosses as well—the supervisor who encourages all employees to take their work up... View Details
- 06 Sep 2022
- Research & Ideas
Does Hybrid Work Actually Work? Insights from 30,000 Emails
eight days during the study period. Hybrid workers spent nine to 14 days at the office, and the mostly in-office cohort worked more than 15 days in the office. Employees completed surveys that assessed their sense of satisfaction with their various work arrangements.... View Details
Keywords: by Ben Rand
- Research Summary
Overview
I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
- 07 Feb 2017
- Research & Ideas
The Right Way to Cry in Front of Your Boss
New research suggests that if you break out in tears in front of supervisors or colleagues, you have a chance to recover. The key: reframe your distress as passion. Most people tend to apologize in those situations, says Elizabeth Baily... View Details
Keywords: by Roberta Holland
- 22 Apr 2019
- Research & Ideas
Why Salespeople Struggle at Leading
especially since many supervisors treat them as an afterthought, Cespedes says. “They’ll begin to pay attention to someone a few days before the performance review, and then it becomes mainly a compensation discussion about whether the... View Details
Keywords: by Dina Gerdeman
- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
study. “Just seeing this race for the sake of it. And so we wanted to write a paper to help slow it down and just think through the risks and harms.” While the paper had already been reviewed by Google and submitted for peer review outside the company, Gebru’s View Details
- 05 May 2022
- HBS Case
College Degrees: The Job Requirement Companies Seek, but Don't Really Need
example, data from 2015 show that just 16 percent of existing US production-worker supervisors had a college degree, but 67 percent of the job postings for the same position required degrees, shows research by HBS Professor Joseph B.... View Details
Keywords: by Jay Fitzgerald
- Research Summary
Overview
I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
- Research Summary
Overview
I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
Walmart planned for 500,000 employees to go through Pathways in 2016, the initial rollout was considerably lower; as a result, Walmart needed to revamp some parts of the program to speed up its completion rate. (Its Academies program, focused on training and empowering... View Details
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
maybe they became a supervisor and moved into management.” Other strategies the company, along with the entire industry, is eyeing to address the driver shortage include self-driving trucks, lowering the age for license eligibility to 18,... View Details
Keywords: by Pamela Reynolds
- 13 Mar 2023
- Op-Ed
How Leaders Should Leave
weeks for a competitor. Be prepared during an initial meeting with your supervisor to politely articulate your concerns regarding compensation, prospects for career progression, the workplace culture, and any other issues on your mind,... View Details
Keywords: by John Quelch
- 01 Oct 2001
- Research & Ideas
Organizing the Family-Run Business
It is complicating to put on the board family member-employees who are working their way up the organization ladder. Their supervisors too often complain that it is not clear if the family employee reports to them or vice versa. I advise... View Details