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22 Jul 2019
News

A Way Forward for Women

After resigning last fall, Gorgas joined the board of an accounting software and services company and is now considering other board opportunities. “I was introduced to the talented female CEO of the company by another superstar woman... View Details

Keywords: Jill Radsken

01 Dec 2011
News

At Your Service

better service experience,” she relates, “that’s the path to all-around excellence.” A central premise of Uncommon Service is that to achieve service excellence, you may need to make some tradeoffs. Is that a hard sell for some managers who are motivated to excel in... View Details

Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation

25 Aug 2022
News

September 2022 Alumni and Faculty Books

cooking to hip-hop, and hasn’t been able to perfect either. Even her cartwheels are subpar. But when the castle hosts a superstar for a special event, Princess Charming finally finds her time to shine. Princess Charming is about a... View Details

10 Mar 2017
News

The Business of Lego Batman

professional growth? An artist may start out as an artist. Then do I promote them and properly train them to be head of story? The next position could be to become co-director and eventually to the director of a movie. So in the case of The Lego Movie, Chris McKay was... View Details

Keywords: LEGO; Lego