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Publications

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  • All HBS Web  (1,113)
    • News  (197)
    • Research  (737)
    • Multimedia  (3)
  • Faculty Publications  (160)

Show Results For

  • All HBS Web  (1,113)
    • News  (197)
    • Research  (737)
    • Multimedia  (3)
  • Faculty Publications  (160)
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  • 01 Dec 2003
  • News

Christine Fairchild to Head External Relations

equal measures on the capital campaign and the entire External Relations organization.” Melnick first came to HBS as a research associate in 1986. He joined the Financial Office in 1992 as assistant director of financial management. He... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 20 Aug 2014
  • News

With No Time to Lose

an effective biomarker—a kind of test that could measure the progression of ALS over a short period of time—did not yet exist. Without it, drug trials relied on longer, more costly observations of disease progression. Next, collaboration... View Details
Keywords: Margie Kelley
  • 01 Jun 2005
  • News

Transforming the IRS

private-sector companies that have achieved quality customer service: understanding customer needs; setting out clear goals; organizing, motivating, and training employees; revamping plans and procedures; upgrading technology; measuring... View Details
Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government
  • 01 Oct 1996
  • News

New Releases

an eight-step process to help firms achieve the lasting organizational transformations essential for success in the coming decades. The Balanced Scorecard by Robert S. Kaplan and David P. Norton (Harvard Business School Press) After years... View Details
  • 01 Jun 2001
  • News

HBS Press Books in Brief

Relationships as Valuable Assets, by Robert C. Blattberg, Gary Getz, and Jacquelyn S. Thomas, is the first book to provide a unifying framework and practical tools for measuring customer value — the potential profitability of each... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Apr 2001
  • News

The Small Business Difference: How Smaller Companies Manage with Less

Management Déjà Vu,” by asking his audience about their concerns, as owners and operators of small businesses. A number of issues were voiced: sales and marketing; cash flow; hiring and motivating employees; smooth succession within... View Details
Keywords: Garry Emmons; Business Schools & Computer & Management Training; Educational Services
  • 01 Jan 2009
  • News

Jorge Paulo Lemann, A.B. 1961; Carlos A. Sicupira, OPM 9, 1984; Marcel H. Telles, OPM 10, 1985

Lemann founded Banco de Investimentos Garantia and soon recruited Sicupira and Telles to join what would become the most successful investment bank in Brazil. As they acquired diverse assets, the trio transformed the Brazilian economy,... View Details
  • 24 Apr 2014
  • News

One by one, connecting veterans to opportunities

in their careers. “Being at a business school, you’re perceived as a leader,” says Faw. “It’s important to apply our skills beyond personal accomplishments. It’s too easy to get caught up in success measures... View Details
  • 01 Sep 2011
  • News

Breaking Free from Fear of Change

goes wrong; measuring success against unrealistic or ever-increasing standards; and worrying constantly about potential negative outcomes. If you’ve ever had a supervisor or employee who behaved like that,... View Details
Keywords: Deborah Blagg; Publishing Industries (except Internet); Information
  • 01 Sep 2004
  • News

HBS Clubs and Associations

concepts to improve organizational effectiveness. Richardson attended a more targeted program titled Performance Measurement for Effective Management of Nonprofit Organizations, which is designed to boost organizational accountability and... View Details
Keywords: Margie Kelley; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Sep 2003
  • News

Books

Business School Press) When he talks about his research on the process, economics, and management of experimentation, Associate Professor Stefan Thomke is fond of quoting Thomas Edison’s notion that “the real measure of View Details
Keywords: Deborah E. Blagg; Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services
  • 10 Oct 2018
  • News

Working with a Giver’s Spirit

percent. Give low- and middle-income customers access to low-interest-rate loans by using a predictive algorithm that uses nontraditional data to measures creditworthiness. “There’s a spectrum of behavior,” says Ayala. “On the one extreme... View Details
  • 01 Mar 2013
  • News

A United Front

embraced new technologies and new approaches, hiring sports scientists on his staff and adopting new ways of both measuring and improving the performances of players. That sounds straightforward, but if you have been as View Details
Keywords: Sean Silverthorne; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Management of Companies and Enterprises; Management
  • 25 Feb 2020
  • News

Profits and Purpose

very different perspective. Then George joined us the third year. I have to say that I had never realized how important accounting was to the future of civilization until I started working with George. We can talk about saving the planet, but if you can’t View Details
Keywords: Jen McFarland Flint
  • 01 Sep 2014
  • News

HBS Faculty Explore Ideas Around the World

website is a public good provided by HBS,” says Jones, “and its success will be measured by the extent to which diverse researchers make use of it.” He credits the project with showing how View Details
Keywords: faculty research
  • 01 Dec 2014
  • News

Taking Tailoring High Tech

2010) created Birchbox, a wildly successful monthly beauty-samples subscription service that has inspired countless in-a-box imitators. Motlagh’s Acustom Apparel showroom in Soho, which opened in 2013, has some things in common with a... View Details
Keywords: April White; fashion
  • 01 Sep 2004
  • News

Faculty Research

investigate. Mission to Mars: It Really Is Rocket Science Do the successful Mars missions mean NASA again has the right stuff? Associate Professor Alan MacCormack dissects the space agency’s “Faster, Better, Cheaper” program. His findings... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • 28 May 2019
  • News

Broken Link

online like it was 1996. This was worrisome to Marwell—a serial entrepreneur and recipient of the San Francisco Chronicle Visionary of the Year award—as technology was becoming increasingly essential for success at school and in the... View Details
Keywords: Nicole Torres; News, Library, Internet, and Other Services; Information
  • 25 Feb 2020
  • News

Turning Point: Network Effects

exhausting days of my life. Suicide is incomprehensible on some level, especially when the individual concerned has all the external indicators of success and accomplishment. What we do understand is that one in four Americans has a... View Details
Keywords: Bruce Shuttleworth (MBA 1997)
  • 15 Aug 2021
  • News

You’ve Never Heard of the Biggest Digital Media Company in America

more than $11 billion, and more readers, as measured by Comscore, than any media brand you’ve ever heard of—an average of 751 million visits a month.” The article details how Elias built the company with his cofounder in the 2000s around... View Details
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