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  • November 1, 2022
  • Other Article

The Sales Success Matrix

By: Jim Dickie, Boris Groysberg, Benson P. Shapiro and Barry Trailer
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Dickie, Jim, Boris Groysberg, Benson P. Shapiro, and Barry Trailer. "The Sales Success Matrix." Harvard Business Review (website) (November 1, 2022).
  • March 2022 (Revised April 2023)
  • Case

Pittsburgh: A Successful City?

By: Karen Mills, Caroline Elkins, Vikram Gandhi, Gabriella Elanbeck and Zeke Gillman
Pittsburgh, PA, was once the crown jewel of American heavy industry. During the 19th and 20th centuries, the city was an undisputed leader in steel production, boasting some of the largest companies and wealthiest individuals in the world. Its abundance of... View Details
Keywords: Economic And Social Disparities; Economic Development; Local Economic Development; Contextual Intelligence; Contextual Knowledge; Context; City Growth; City Innovation; City Leadership; Pittsburgh; Local Government; Local Stakeholders; Business And Community; Business And Community Relations; Community Engagement; Community Relations; Cross-sector Collaboration; Innovation; Innovation Economy; Innovation Clusters; Innovation Ecosystems; Shared Prosperity; Equality Of Opportunity; Equity; Inclusion; Business And Government; Business & Government Relations; Business And Government Relations; Business And Society; Neighborhoods; Race And Ethnicity; Innovation & Entrepreneurship; Diversity; Ethnicity; Race; Household; Income; Economic Growth; Economic Sectors; Economics; Local Range; Urban Development; Urban Scope; City; Cross-Cultural and Cross-Border Issues; Government and Politics; Government Administration; Growth and Development; History; Leadership; Goals and Objectives; Philanthropy and Charitable Giving; Society; Civil Society or Community; Culture; Human Needs; Public Opinion; Public Sector; Social Issues; Poverty; Equality and Inequality; Manufacturing Industry; Steel Industry; Education Industry; Medical Devices and Supplies Industry; Technology Industry; United States; Pittsburgh; Pennsylvania
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Mills, Karen, Caroline Elkins, Vikram Gandhi, Gabriella Elanbeck, and Zeke Gillman. "Pittsburgh: A Successful City?" Harvard Business School Case 322-080, March 2022. (Revised April 2023.)
  • June 2010 (Revised October 2010)
  • Course Overview Note

Building and Sustaining a Successful Enterprise

By: Willy C. Shih
This Module Note for Instructors outlines the structure and content of the Building and Sustaining a Successful Enterprise MBA second year elective course at the Harvard Business School. The course focuses on giving students a solid grounding in the construction of... View Details
Keywords: Business Startups; Business Growth and Maturation
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Shih, Willy C. "Building and Sustaining a Successful Enterprise." Harvard Business School Course Overview Note 610-099, June 2010. (Revised October 2010.)​
  • 02 Jun 2014
  • Research & Ideas

Secrets to a Successful Social Media Strategy

a successful social strategy. In A Social Strategy, he contends that the real world comes with certain social norms of conduct that keep people from saying what they really want to say, or acting how they really want to act. View Details
Keywords: by Carmen Nobel
  • 11 Oct 2006
  • Research & Ideas

The Success of Reverse Leveraged Buyouts

years, the buyout team sells its stakes in these firms. "This exit can be accomplished through a sale to a strategic buyer, such as a corporation, or to another private equity group. But in many of the most successful investments,... View Details
Keywords: by Sean Silverthorne; Banking; Financial Services
  • December 2024 (Revised March 2025)
  • Case

Strategy and CEO Succession at Starbucks

By: Krishna G. Palepu and David Lane
On August 13, 2024, Starbucks announced that Laxman Narasimhan who was appointed as the CEO only in September 2023, was stepping down as CEO and board director “with immediate effect.” Laxman would be replaced on September 9 by Brian Niccol, CEO since 2018 of Chipotle... View Details
Keywords: Strategy; Corporate Governance; Leadership; Management Succession; Cost Management; Labor Unions; Working Conditions; Order Taking and Fulfillment; Service Operations; Investment Activism; Governing and Advisory Boards; Resignation and Termination; Food and Beverage Industry; United States
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Palepu, Krishna G., and David Lane. "Strategy and CEO Succession at Starbucks." Harvard Business School Case 125-040, December 2024. (Revised March 2025.)
  • April 2003
  • Article

Toward More Rational CEO Succession

By: Rakesh Khurana
Keywords: Management Succession
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Khurana, Rakesh. "Toward More Rational CEO Succession." Chief Executive 187 (April 2003).
  • March 1980 (Revised May 1980)
  • Case

Management Succession and Board Membership

By: Richard G. Hamermesh
Keywords: Management Succession; Governing and Advisory Boards
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Hamermesh, Richard G. "Management Succession and Board Membership." Harvard Business School Case 380-132, March 1980. (Revised May 1980.)
  • July 31, 2008
  • Editorial

The Success of That Surge

By: A. Zelleke and R. Dujarric
Keywords: Success
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Zelleke, A., and R. Dujarric. "The Success of That Surge." Boston Globe (July 31, 2008). (Reprinted as "How Much of a Success?" in International Herald Tribune, August 1, 2008.)
  • 08 Mar 2010
  • Sharpening Your Skills

Sharpening Your Skills: Successful Negotiation

School cases by James Sebenius and Ellen Knebel explore successful deal-making strategies. How Can Women Negotiate Past Gender Stereotypes? Gender in Job Negotiations: A Two-Level Game There remains a significant "unexplained" difference... View Details
Keywords: by Staff
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

engineer this real-time environment, and that takes a lot of depth, so we have some real geeks. It's just they're not in my chair. Sahlman: An interesting thing we have observed is that some very successful people have come out of more... View Details
Keywords: by Staff; Web Services; Technology
  • April 2003 (Revised October 2004)
  • Case

Novartis: The Challenge of Success (A)

By: Sandra J. Sucher and Stacy McManus
Preliminary results from Phase 1 clinical trials of a newly developed compound, STI571, showed that 31 out of 31 patients with chronic myelogenous leukemia (CML) had their blood counts return to normal. In the world of oncology, this was unheard of. This was the... View Details
Keywords: Decision Making; Health Testing and Trials; Innovation and Invention; Markets; Distribution; Product Development; Production; Problems and Challenges; Research; Research and Development; Complexity; Biotechnology Industry; Pharmaceutical Industry
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Sucher, Sandra J., and Stacy McManus. "Novartis: The Challenge of Success (A)." Harvard Business School Case 603-043, April 2003. (Revised October 2004.)
  • February 2010
  • Teaching Note

Saffronart.com: Bidding for Success (TN)

By: Mukti Khaire
Teaching Note for [808027]. View Details
Keywords: Auctions; Arts; Innovation and Invention; Internet and the Web; Revenue; Competition; Market Entry and Exit; Risk and Uncertainty; Web Services Industry; Fine Arts Industry; India
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Khaire, Mukti. "Saffronart.com: Bidding for Success (TN)." Harvard Business School Teaching Note 810-107, February 2010.
  • February 2015
  • Case

BlackRock: Diversity as a Driver for Success

By: Boris Groysberg and Katherine Connolly
In July 2014, the Global Executive Committee (GEC) for BlackRock, the world's largest asset manager, held a two-day offsite to discuss the state of talent within the firm. A year prior, in 2013, Chairman and CEO Laurence (Larry) Fink had asked Global Head of HR Jeff... View Details
Keywords: Women And Leadership; Diversity; General Management; Leadership; Change Management; Human Capital; Leading Change; Management Practices and Processes; Organizational Culture; Financial Services Industry; United States
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Groysberg, Boris, and Katherine Connolly. "BlackRock: Diversity as a Driver for Success." Harvard Business School Case 415-047, February 2015.
  • 06 Nov 2000
  • What Do You Think?

Succession at GE: What’s Next?

Last year I completed a case series on GE, titled "GE ... We Bring Good Things to Life," in which the issue of CEO succession was raised in the last of the two cases. In classes in which I've used the materials for discussion,... View Details
Keywords: by James Heskett
  • 2005
  • Class Lecture

Just Enough: Defining Lifelong Success

By: Howard Stevenson
Keywords: Performance Evaluation; Personal Development and Career
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Stevenson, Howard. "Just Enough: Defining Lifelong Success." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 9300C.)
  • July 1984
  • Background Note

Timeless Secrets of Industrial Success

By: Robert H. Hayes
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Hayes, Robert H. "Timeless Secrets of Industrial Success." Harvard Business School Background Note 685-002, July 1984.
  • August 1993
  • Background Note

Six Principles of Successful Persuasion

By: Nitin Nohria
Describes some of the key principles that managers must follow in order to successfully persuade their organization of their vision for change. View Details
Keywords: Change Management; Leadership; Organizational Change and Adaptation
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Nohria, Nitin. "Six Principles of Successful Persuasion." Harvard Business School Background Note 494-037, August 1993.
  • 11 Mar 2001
  • Research & Ideas

Evolving for Success [Part Two]

Companies and people need to embrace change in order to succeed in the future, according to HBS professor Rosabeth Moss Kanter. In this, the second of a two-part interview for HBS Working Knowledge, she explains the leadership skills of View Details
Keywords: by Staff
  • May 2005 (Revised October 2007)
  • Case

Founder-CEO Succession at Wily Technology

By: Noam T. Wasserman and Henry McCance
Before he accepts the new CEO position, Dick Williams wants founder Lew Cirne to step down as chairman. While considering Williams' incredible demand, Cirne reflects on everything he has already given up to get Wily Technology to this point. He agreed to step down as... View Details
Keywords: Business Startups; Entrepreneurship; Growth and Development Strategy; Management Succession
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Wasserman, Noam T., and Henry McCance. "Founder-CEO Succession at Wily Technology." Harvard Business School Case 805-150, May 2005. (Revised October 2007.)
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