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Show Results For
- All HBS Web
(1,880)
- News (622)
- Research (936)
- Events (3)
- Multimedia (37)
- Faculty Publications (496)
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- 14 Feb 2016
- News
Why being too nice to new staff can store up problems
- 18 Aug 2015
- News
Can Reusable Bags At The Grocery Store Change What People Buy?
- 09 Apr 2024
- News
Why Are Discounters Like 99 Cents Only Stores in Dire Straits?
- 19 Apr 2019
- News
Penn Book Center to close in May, another store beaten out by Amazon
- 01 Mar 2007
- News
Courting the Poor
2004. “When it comes to services, a fundamental question is whether you are competing with a new idea or building a better mousetrap,” Frei says. “Magazine Luiza is indeed a better mousetrap.” The store sells a mix of furniture, consumer... View Details
- 14 May 2015
- News
Whole Foods' Misguided Play for Millennials
- 01 Dec 2020
- News
Steady as She Goes
observes. For the $17 billion retailer, the dual crises were a reminder that the services the company provides are necessary ones. There were very human moments of fear and panic—when store managers in fire-ravaged New South Wales sent... View Details
- 14 Aug 2014
- News
E-Commerce Is Not Eating Retail
- 30 Mar 2012
- News
Why self-checkout lanes don’t work
- 30 Dec 2011
- News