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- Faculty Publications (19)
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- All HBS Web (95)
- Faculty Publications (19)
- Web
Events - Business History
(Read the full publisher’s description .) Learn more about the book at deeplyresponsible.com . Deeply Responsible Business is now available! You can order the book at Harvard University Press , Amazon , Bookshop , Barnes and Noble , and the Harvard Book View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
US and Canadian stores, it also announced it had “committed to pay all Starbucks US and Canada retail partners for the next 30 days whether or not their store is closed, or they are otherwise unable, or even uncomfortable, coming to work.... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- Web
Advisory Board - Entrepreneurship
Interactive Messaging Unit (IMU), the online industry's catalyst for going "beyond the banner" and standardizing new ad formats that dramatically enhanced both the user experience and ad performance. His influence in this evolution earned... View Details
- 23 Aug 2006
- Op-Ed
The Real Wal-Mart Effect
retailer destroyed more jobs in 2005 than it created. Indeed, from low wages to limited healthcare coverage, the company has a number of employee-related issues to tackle, as well as many nonmarket ones. (Wal-Mart announced August 8 an increase in starting wages at a... View Details
- Web
Agents of Change: The Founding of the AASU - The Value of Business Education
initiated by W. E. B. Du Bois in 1918 to provide economic studies and assist the formation of cooperatives. Matney regularly corresponded with Du Bois and in 1930 wrote the significant article "Exploitation or Co-operation" for The Crisis... View Details
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
“preemptively decoupling.” Instead of waiting to be disrupted, you just break it. When Amazon started selling electronics online, it created apps that encouraged customers to go to a store and check out the prices and products, but order... View Details
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
then. Today, as entertainment becomes increasingly digital and spare time is in ever-shorter supply, art museums and cultural institutions have been put in a bind. Do they stick to their tried-and-true format and cater to loyal devotees... View Details
Clarence Saunders
characteristics of Saunders’ Piggly Wiggly stores. Though this format of grocery market was drastically different from its competitors, the style became the standard for the modern supermarket, and in 1922 Piggly Wiggly had grown into... View Details
Keywords: Retail
- 19 Nov 2018
- Sharpening Your Skills
E-Santa: Is Retail Ready for Digital Christmas?
Banning Big Box Stores Can Hurt Local Retailers Research shows how regulations designed to protect independent retailers from big box competition may backfire. Empathy: The Brand Equity of Retail Retailers can offer great product... View Details
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
conversation with a barista. Starbucks introduced new store formats like Express to try to cater to this second segment without undermining the first. But many Starbucks veterans have now switched to Peets,... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
formats now fit only a narrow segment of the population. Finally, much of retail growth over the last three decades has relied on aggregating volume to support a large store infrastructure. However, this... View Details
- 05 Dec 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Marketing
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: How can marketing better align with corporate strategy? Can you place a value on networked customers? Are... View Details
- 03 May 2011
- First Look
First Look: May 3
Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1815370 Strategy as Innovation: Emergent Goal Formation in a Nascent Industry Authors:Tiona Zuzul and Amy C. Edmondson Abstract Building on research in strategy View Details
Keywords: Sean Silverthorne
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
items. Meanwhile, Target and Walmart smartly deployed their formidable power over suppliers and the more than 7,000 large format retail stores between them to out-compete and out serve Amazon’s fewer than... View Details
- 26 Jun 2025
- News
The Vinyl Revival
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. When Caren Kelleher (MBA 2010) was at HBS, she started managing bands, mainly as a way to stay involved in an industry that she loved. It was right... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
significantly, as seen in its falling SG&A Expense Ratio. However, it is focused on improving a box and a style of retailing that, as we will see later in the chapter, may face an existential crisis if European-style, purpose-built Drive View Details
- 01 Jun 2014
- News
Feedback
Apple's app store (search for HBS Alumni Bulletin). This interactive edition offers readers a multimedia experience, with digital extras that include video of an HBS grad's orchestral training app in action and a slideshow of scenes from... View Details
- 16 May 2005
- Research & Ideas
Confronting the Reality of Web Services
terms. The technical problem is that any two applications are virtually guaranteed to contain dissimilar data and execute dissimilar business processes. One might store dates as DD/MM/YYYY and put the date first in the purchase orders it... View Details
Keywords: by Sara Grant
- Web
Trade Catalogs - The Art of American Advertising
of “Posting” Brand Name Management A Marketing Revolution “The contents of a catalogue . . . must tell their story in about the same way as the well-posted salesman would orally present the advantages of the goods.” Fowlers Publicity Encyclopedia , 1897 13 Various... View Details
- Web
Trade Cards - The Art of American Advertising
and restaurants, and salesmen assisted storeowners in arranging advertisements for store counters and window displays using trade cards as well as larger formatted show cards. 19 Marketing images also came... View Details