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Show Results For
- All HBS Web
(85)
- News (22)
- Research (58)
- Events (1)
- Multimedia (1)
- Faculty Publications (25)
- 16 Feb 2023
- HBS Case
ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?
The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
- 28 Jun 2021
- Research & Ideas
Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis
and fast-food chains. Companies with fewer sticky costs laid off workers at the same rate regardless of how much cash they had in reserve. “There were clear winners and losers early on,” Rouen says. “It was heartbreaking to see companies... View Details
Keywords: by Lane Lambert
- 01 Sep 2023
- News
Case Study: The Home Team
Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
solved and it wasn’t even the hotel’s fault. Our booking agent had made a mistake.” The good deed that keeps on giving “Does it make economic sense to go over the top with it?” Thomke asks. “I would say ‘yes’ because it creates that View Details
- 29 Jul 2022
- Research & Ideas
Will Demand for Women Executives Finally Shrink the Gender Pay Gap?
Academy, on Job-Hopping Toward Equity, published recently in the MIT Sloan Management Review. A changing labor landscape The difference in pay that comes from job-hopping only helps to shrink—not eliminate—a longstanding gender pay gap, but any progress is important,... View Details
Keywords: by Kristen Senz
- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
Behaviors, was prepared for the Jackson Hole Economic Symposium in 2018. Source: Alberto Cavallo “Price stickiness is very important for the impact of monetary policy,” Cavallo says. “When the Federal Reserve lowers interest rates to... View Details
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details
- 01 Apr 2020
- Blog Post
The Product Design Sprint - 5 Things I Learned in Launch Lab 1
whiteboards and sticky notes, to interview customers, and design prototypes. Utilizing the process that Jake was teaching us, we were able to do all these things in a guided and efficient way that led each of our teams to make a lot of... View Details
- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
to get agreement from four people before moving forward? Can we keep that person from being put on one more committee?” It can get sticky because reallocating tasks and resources means other workers will be affected. To help with managing... View Details
Keywords: by Dina Gerdeman
- 02 Aug 2021
- Research & Ideas
What If Closing the Wage Gap Means Everyone Earns Less?
It’s a sticky but common dilemma for managers: A valued employee finds out that a coworker earns more, gets upset, and demands a raise. If gender or race figure into the wage gap, tensions can escalate fast. Companies, including Whole... View Details
Keywords: by Avery Forman
- 01 Mar 2007
- News
Ideas That Stick
demonstrate in their book, Made to Stick: Why Some Ideas Survive and Others Die (Random House, 2007). They chronicle not only urban legends but real-life success stories, explaining how six principles of stickiness (simple, unexpected,... View Details
- Portrait Project
Kelly Cheng
protagonists when I say my life rarely goes according to plan. Even when it seemingly does. Although unpredictability frustrates my proclivity to plan, I will strive to embrace it. I will keep my sticky notes and continue scratching out... View Details
- Portrait Project
Chao Zeng
My first job involved working onboard the trains between Shanghai and Zhengzhou, China, during the sweltering, sticky summer peak. The train ecosystem was competitive: people fighting for a spot, daring passengers jumping through windows... View Details
- Portrait Project
Danielle Slutzky
cinnamon. Sticky honey. Powdered sugar. In the concentration camps where she grew up, strangers determined how much food was enough and who deserved it. Food was a dream: unreliable, fleeting, but a source of hope. She survived to... View Details
- Portrait Project
Alice Yen
for his dedication, patience, and generosity. Every year of my childhood, I watched him diligently water new seedlings and protect them from curious bees and gnarly weeds that came their way. These seeds sprouted into towering trees and vines, blossomed flowers, and... View Details
- Web
The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation | Information Technology
With interviews, visuals, and live demonstrations of interfaces and labeling processes, we could use all our senses turning a potentially complicated topic into a deeply immersive and sticky learning experience. Tsedal Neeley ; Naylor... View Details
- 01 Dec 2020
- What Do You Think?
How Can We Get Companies to Invest More in Low-Wage Workers?
the lower ranks. One of the causes may well be inequities in the ability of executives and frontline labor to negotiate compensation for their skills. In particular, the declining power of unions and the stickiness of minimum wage laws... View Details
Keywords: by James Heskett
- 11 Sep 2009
- News
I Network, You Network, He, She, It Networks…
interviewed on the CBS Early Show about holiday tipping in a recession. In no-nonsense, rapid-fire style, the neatly-coiffed brunette whipped through the many sticky wickets that can plague a job-hunting MBA, answering perennial questions... View Details
- 26 Sep 2013
- Research & Ideas
Behind India’s Economic and Political Woes
to using funds to repair the broken infrastructure. Since sizeable commitments of this sort can further exacerbate the fiscal deficit, already high, it can worsen an already weak fiscal situation. As Indians say, we're on a sticky wicket,... View Details
Keywords: by Zeenat Potia
- 12 Nov 2018
- Research & Ideas
'Always On' Isn't Always Best for Team Decision-Making
Their results appear in the August 2018 Proceedings of the National Academy of Sciences. Many organizations have a bias toward solving sticky problems through collaboration, either in person or virtually. The more eyes on a problem, the... View Details
Keywords: by Roberta Holland