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- All HBS Web
(191)
- News (80)
- Research (93)
- Multimedia (7)
- Faculty Publications (37)
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- 02 Sep 2014
- News
How to Manage Scheduling Software Fairly
- 03 Apr 2016
- News
The Power of C.E.O. Activism
- 10 Jan 2011
- News
Starbucks' Logo Debate Shows Customers' Engagement
- 06 Sep 2011
- News
Starbucks' Howard Schultz and how to Restore Confidence
- 28 Nov 2017
- News
The no-excuses way to manage healthcare growth
- 26 Nov 2019
- News
The Ritual Effect
socks in your drawer sideways, just so, like so many toppled snails, can spark joy; why French children aren’t picky eaters; why brands like Starbucks benefit from encouraging their customers to “Take Comfort in Your Rituals”; why a... View Details
Keywords: rituals
- 19 Apr 2023
- News
A Kick Start for Latin American Startups
partnership introductions. One example: Saggioro Leal introduced NotCo, a food-tech company that uses artificial intelligence to create sustainable and accessible plant-based foods, to executives at Starbucks and Burger King Latin America... View Details
Keywords: Maureen Harmon
- 07 Apr 2015
- News
Warrior Spirit
emotionally, mentally, and spiritually—I have to go step by step,” he says. “There are more than 4.2 billion people across Asia. We’re at the very, very beginning of this story, but I believe the concept has great potential. Starbucks... View Details
- 01 Sep 2023
- News
Alumni and Faculty Books
Edited by Margie Kelley The Happiness Handbook By Landon Carter (MBA 1967) Marshall and McClintic Publishing Have you ever wished you had the instruction manual for being a happy human on planet Earth? This book will answer some of life’s fundamental questions: Who am... View Details
- 01 Mar 2023
- News
Step Change
her. “Magda kept joking, saying, ‘What is it? What do you want?’ ” Enan recalls. “Until one day, she said, ‘Well, since you’re always asking, I just met two cofounders, and we’re going to start the Starbucks of health clinics in Egypt.’ ”... View Details
- 01 Jan 2002
- News
Orin C. Smith (MBA '67)
President & Chief Executive Officer Starbucks Coffee Company Return to Alumni Achievement Awards main page Earlier Education University of Washington, 1965 B.A., Finance, Economics, Accounting, and Statistics Other Jobs Touche Ross & Co.,... View Details
- 01 Oct 2001
- News
Q&A: Orin Smith
A native of rural Chehalis, Washington, Orin C. Smith (MBA '67) was an EVP for Danzas, an international freight shipping company, when Starbucks CEO Howard Schultz approached him in 1990 to join the fledgling company. Schultz, Smith... View Details
- 01 Dec 2022
- News
Ink: Comfort in Discomfort
making sure that it focused on markets and mission. The [now-former] CEO of Starbucks recently responded to a question about whether the company was trying to offer customers a convenient, quick cup of coffee or build a space for... View Details
- 01 Sep 2008
- News
Say “Green Cheese”
market that’s worth billions, CEO Jeff Housenbold (MBA ’96) of Shutterfly is battling giants such as Hewlett-Packard and Kodak as he seeks to carve out a high-quality, high-end niche. A 20-page, 12” x 12” book sells for about $54. “We’d like to be a household name like... View Details
- 01 Feb 2000
- News
Short Takes
high levels on both sides [who] largely determine the acceptance and vigor of the collaboration," he writes. Not all successful alliances, however, start from the top. For example, the CARE-Starbucks relationship began when a CARE regional officer bought a cup of View Details
Keywords: Nancy O. Perry
- 05 Apr 2020
- News
Launching in a World in Limbo
made for watching on a smartphone, in episodes of 10 minutes or less. “Before the spread of the coronavirus, whenever Mr. Katzenberg and Ms. Whitman made their Quibi pitch, they described it as an on-the-go diversion for anyone standing in line at View Details
- 01 Dec 2002
- News
Alumni Honorees Urge Students to Emphasize Ethics
President and CEO, Starbucks Coffee Company Smith has led Starbucks through more than ten years of tremendous growth, both domestically and internationally. Today, the company operates nearly 6,000 stores in... View Details
- 17 May 2017
- News
Nisa Godrej Takes Over
chief marketing officer is Anuradha Aggarwal. Nestle India has a woman in its management committee and two on its board of directors. Godrej Group itself recently appointed former Starbucks India CEO Avani Davda to head its gourmet retail... View Details
- 01 Jun 2014
- News
Screen Saver
Gamble, and other consumer-goods businesses. "Create or identify the need, and then fulfill that need in a big way." Lopez arrived at Starbucks in 2004 to lead its global consumer-products division and, over time, expanded his... View Details
- 01 Apr 2001
- News
Books: Brand New
listening to customers by means of ongoing two-way communication; and building organizational capabilities that delivered on the promise of their brands. From Wedgwood’s making of a large market for his china in 18th-century Britain, to Schultz’s creation of the View Details