Publications

January 24, 2020
Article

We Need to Pay More Attention to the Epidemic of Suicide

By: Arthur C. Brooks

2018
Working Paper

Channeled Attention and Stable Errors -- Previous Working Version

By: Tristan Gagnon-Bartsch, Matthew Rabin and Joshua Schwartzstein

A common critique of models of mistaken beliefs is that people should recognize their error after observations they thought were unlikely. This paper develops a framework for assessing when a given error is likely to be discovered, in the sense that the error-maker... View Details

Keywords: Perception; Behavior; Theory; Situation or Environment

September 1991 (Revised January 2017)
Teaching Note

Nordstrom: Dissension in the Ranks? (A) and (B)

By: Robert Simons

Teaching Note for Nordstrom: Dissension in the Ranks, Case A (191-002) and Case B (192-027) View Details

Keywords: Strategy And Execution; Control Systems; Performance Goals; Incentives; Span Of Control; Span Of Accountability; Problems and Challenges; Retail Industry

Purchase

12 Apr 2022
News

The Memo: Zelensky Battles to Hold World’s Attention as Chances of Long War Rise

04 Aug 2014
News

Why You Must Pay Attention to Bad Vibes

14 Oct 2015
News

When People Pay Attention to Video Ads and Why

September 1983
Article

A Longitudinal Study of the Effects of Boundary Spanning Supervision on Turnover and Promotion in Research and Development

By: Michael Tushman and R. Katz

Keywords: Human Resources; Research and Development; Information; Management

21 Jun 2012 - 24 Jun 2012
Conference Presentation

Visual Attention to Power Posers: People Avert their Gaze from Nonverbal Displays of Power

By: Elizabeth Baily Wolf

Existing literature suggests that people visually attend more to powerful/high-status people. However, previous studies manipulated target power/status via the target’s role (e.g., CEO or judge vs. mechanic or fry cook) or clothing (e.g., business suit vs. sweat suit).... View Details

Keywords: Nonverbal Communication; Behavior; Rank and Position; Emotions; Power and Influence

2016
Working Paper

The Microstructure of Work: How Unexpected Breaks Let You Rest, but Not Lose Focus

By: Pradeep Pendem, Paul Green, Bradley R. Staats and Francesca Gino

How best to structure the work day is an important operational question for organizations. A key structural consideration is the effective use of breaks from work. Breaks serve the critical purpose of allowing employees to recharge, but in the short term, translate to... View Details

Keywords: Breaks; Productivity; Attention; Workload; Harvesting; Working Conditions; Behavior; Performance Productivity; Organizations

SSRN

Article

Visual Attention to Powerful Postures: People Avert Their Gaze from Nonverbal Dominance Displays

By: Elise Holland, Elizabeth Baily Wolf, Christine Looser and Amy Cuddy

This paper investigates whether humans avert their gaze from individuals engaging in nonverbal displays of dominance. Although past studies demonstrate that both humans and nonhuman primates direct more visual attention to high-status others than low-status others,... View Details

Keywords: Nonverbal Behavior; Eye-tracking; Dominance; Nonverbal Communication; Interpersonal Communication; Power and Influence

Research Summary

Monetary and Non-monetary Incentives

By: Susanna Gallani

In this line of research, Prof. Gallani explores the interplay between monetary and non-monetary incentives in organization. In particular, she explores the effectiveness of non-monetary motivation mechanisms, including mission statements and company values, feedback,... View Details

Keywords: Non-monetary Rewards; Rewards And Penalties; Feedback; Span Of Support; Social Pressure

June 2014 (Revised June 2017)
Teaching Note

The Kursk Submarine Rescue Mission (Case and Multimedia)

By: Anette Mikes and Amram Migdal

Teaching note for 114-708 View Details

Keywords: Span Of Support; JDOT; Job Design; Levers Of Control

Purchase

28 Apr 2022
News

Why Companies Should Pay More Attention to Customers Last in Line

04 Feb 2019
Blog Post

Presenting…an Alternative to Company Presentations: Evercore Grabs Attention with Interactive Events

When it’s on-campus recruiting time, employers feel compelled to create presentations to talk about their mission and purpose. To talk about challenges and opportunities. To talk about functions and roles. For Joanna Walker, Evercore’s Head View Details

Article

Thin Slices of Workgroups

By: Patricia Satterstrom, Jeffrey T. Polzer, Lisa Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan and Marina Burke

In this paper, we explore whether perceivers can accurately assess the effectiveness of groups, how perceivers use group properties to inform their judgment, and the contextual and individual differences that allow some perceivers to be more accurate. Across seven... View Details

Keywords: Group Perception; Group Effectiveness; Thin Slices; Social Sensitivity; Attentional Focus; Groups and Teams; Performance Effectiveness; Perception

01 May 2009
Conference Presentation

The enabling and constraining effects of attention structures on entrepreneurial activity in the U.S. biodiesel industry

By: Shon R. Hiatt

Keywords: Entrepreneurship; Energy Industry; Biotechnology Industry; United States

26 Oct 2015
News

Exposure To Harmful Workplace Practices Could Account For Inequality In Life Spans Across Different Demographic Groups

11 Oct 2009
Conference Presentation

The impact of institutional actors as attention structures on entrepreneurial activity in the U.S. biodiesel industry

By: Shon R. Hiatt

Keywords: Entrepreneurship; Energy Industry; Biotechnology Industry; United States