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  • October 14, 2019
  • Article

The Truth About Open Offices: There Are Reasons Why They Don't Produce the Desired Interactions

By: Ethan Bernstein and Ben Waber
It’s never been easier for workers to collaborate—or so it seems. Open, flexible, activity-based spaces are displacing cubicles, making people more visible. Messaging is displacing phone calls, making people more accessible. Enterprise social media such as Slack and... View Details
Keywords: Buildings and Facilities; Interpersonal Communication; Communication Technology; Design; Human Resources; Performance Productivity; Organizational Design
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    Carliss Y. Baldwin

    Carliss Y. Baldwin is the William L. White Professor of Business Administration at the Harvard Business School. She studies the process of design and its impact of design architecture on firm strategy, platforms, and business ecosystems. With Kim Clark, she authored... View Details

    Keywords: software; software; software
    • December 2008
    • Article

    Which Kind of Collaboration Is Right for You?

    By: Roberto Verganti and Gary P. Pisano
    Nowadays, virtually no companies innovate alone. Firms team up with a variety of partners, in a wide number of ways, to create new technologies, products, and services. But what is the best way to leverage the power of outsiders? To help executives answer that... View Details
    Keywords: Cost vs Benefits; Framework; Collaborative Innovation and Invention; Innovation and Management; Partners and Partnerships; Social and Collaborative Networks; Strategy
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    • 16 Sep 2008
    • First Look

    First Look: September 16, 2008

    benefits associated with IFRS adoption. Download the paper: http://www.hbs.edu/research/pdf/09-032.pdf The Architecture of Platforms: A Unified View Authors:Carliss Y. Baldwin and C. Jason Woodard Abstract The central role of... View Details
    • 28 Oct 2008
    • First Look

    First Look: October 28, 2008

    important predictor of product performance, product variety, process flexibility and industry evolution. We explore this relationship in the software industry by use of a technique called Design Structure Matrices (DSMs), which allows us... View Details
    Keywords: Martha Lagace
    • Program

    Leading Professional Service Firms

    architecture and engineering, marketing and advertising, venture capital, investment banking, software development, technical systems integration or law firm management, or may represent a hospital or... View Details
    Keywords: Professional Services; Professional Services
    • 19 Oct 2010
    • First Look

    First Look: October 19, 2010

    specialized). We also examine whether team familiarity—team members' prior experience working with one another—helps teams to better manage challenges created by task changes and greater interpersonal team diversity. Using detailed project—and individual—level data... View Details
    Keywords: Sean Silverthorne
    • 22 Feb 2024
    • Research & Ideas

    How to Make AI 'Forget' All the Private Data It Shouldn't Have

    underpin this technology typically subsume the information that users enter, helping the software provide better answers over time. Working Knowledge spoke with Seth Neel, an expert on machine “unlearning” who is an assistant professor at... View Details
    Keywords: by Rachel Layne; Technology; Information Technology
    • 01 Jul 2008
    • First Look

    First Look: July 1, 2008

      Working PapersCollaborative Architectures for Innovation Authors:Gary P. Pisano and Roberto Verganti Abstract Collaborative innovation has become a hot topic in innovation today. Scholars, consultants, and the business press all urge... View Details
    Keywords: Martha Lagace
    • 28 Sep 2010
    • First Look

    First Look: September 28, 2010

    and efficiency), based on structural characteristics of the task and team. We also distinguish between a team's mean use of stored knowledge and the concentration of knowledge use in a team. Using objective data from several hundred View Details
    Keywords: Sean Silverthorne
    • 16 Apr 2001
    • Research & Ideas

    Strategy and the Internet

    companies were forced to adapt their ways of doing things to the software. As a result, IT has been a force for standardizing activities and speeding competitive convergence. Internet architecture, together with other improvements in View Details
    Keywords: by Michael E. Porter
    • 16 Oct 2012
    • First Look

    First Look: October 16

    relationship is important, given that product architecture has been shown to be an important predictor of product performance, product variety, process flexibility, and even the path of industry evolution. We explore this relationship in... View Details
    Keywords: Sean Silverthorne
    • Web

    Technology & Innovation - Faculty & Research

    software platform; investing in software development capabilities; building advanced analytics capabilities; and embracing crowd-based product development. With all this, GE is evolving its business model.... View Details
    • 03 May 2011
    • First Look

    First Look: May 3

    http://www.hbs.edu/research/pdf/11-062.pdf 'Fit': Field Experimental Evidence on Sorting, Incentives and Creative Worker Performance Authors:Kevin J. Boudreau and Karim R. Lakhani Abstract We present the results of a 10-day field experiment in which over 500 elite... View Details
    Keywords: Sean Silverthorne
    • 04 May 2015
    • Research & Ideas

    Need to Solve a Problem? Take a Break From Collaborating

    Got a problem? Throw some collaboration software at it. It's a common strategy among today's managers: Organizations spend a lot of money on technology that enables employees to tackle problems collectively. Hence, the market is rife with... View Details
    Keywords: by Carmen Nobel; Video Game; Web Services
    • Teaching Interest

    Overview

    Paul is primarily interested in teaching data science to management students through the case method. This includes technical topics (programming and statistics) as well as higher-level management issues (digital transformation, data governance, etc.) As a research... View Details
    Keywords: A/B Testing; AI; AI Algorithms; AI Creativity; Algorithm; Algorithm Bias; Algorithmic Bias; Algorithmic Fairness; Algorithms; Analytics; Application Program Interface; Artificial Intelligence; Causality; Causal Inference; Computing; Computers; Data Analysis; Data Analytics; Data Architecture; Data As A Service; Data Centers; Data Governance; Data Labeling; Data Management; Data Manipulation; Data Mining; Data Ownership; Data Privacy; Data Protection; Data Science; Data Science And Analytics Management; Data Scientists; Data Security; Data Sharing; Data Strategy; Data Visualization; Database; Data-driven Decision-making; Data-driven Management; Data-driven Operations; Datathon; Economics Of AI; Economics Of Innovation; Economics Of Information System; Economics Of Science; Forecast; Forecast Accuracy; Forecasting; Forecasting And Prediction; Information Technology; Machine Learning; Machine Learning Models; Prediction; Prediction Error; Predictive Analytics; Predictive Models; Analysis; AI and Machine Learning; Analytics and Data Science; Applications and Software; Digital Transformation; Information Management; Digital Strategy; Technology Adoption
    • Web

    Winners & Runners-Up | New Venture Competition

    and will protect billions from insect-borne disease. Alpha Vantage Olivier Porte, HBS' 2018 Steve Zheng, HBS 2018 Business Track Runner-Up Cloud-based platform democratizing access to financial market data for software developers and... View Details
    • Web

    Advisory Board - Entrepreneurship

    involved or started a number of entrepreneurial ventures. While working three days a week at AOL, he bootstrapped Compare.com , which enabled customers to compare prices on everything from PCs to mortgages. Later, He worked for Open Market, an e-commerce View Details
    • 09 Mar 2003
    • Research & Ideas

    Six Keys to Building New Markets by Unleashing Disruptive Innovation

    Early iterations of IBM's ViaVoice software package featured IBM's "ideal" customer on the front: an administrative assistant sitting in front of her computer, speaking into a headset. It is easy to see why IBM targeted such... View Details
    Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
    • Web

    Technology & Operations Management Awards & Honors - Faculty & Research

    “When Does Feasibility Drive Technological Innovation? Evaluator Expertise Range, Architectural Knowledge, and Preferences for Existing Technologies” with J. Lane, Z. Szajnfarber, J. Crusan, and M. Menietti. Himabindu Lakkaraju : Named a... View Details