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  • All HBS Web  (1,460)
    • People  (4)
    • News  (252)
    • Research  (917)
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  • 2010
  • Working Paper

Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance

By: Heidi K. Gardner, Francesca Gino and Bradley R. Staats
In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine how... View Details
Keywords: Interpersonal Communication; Knowledge Sharing; Knowledge Use and Leverage; Performance Effectiveness; Quality; Groups and Teams; Risk and Uncertainty; Familiarity
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Gardner, Heidi K., Francesca Gino, and Bradley R. Staats. "Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance." Harvard Business School Working Paper, No. 11-009, July 2010. (Revised September 2011.)
  • June 1994 (Revised August 1994)
  • Case

Cunard Line Ltd.: Managing Integrated Marketing Communications

By: Stephen A. Greyser
Cunard, the world's oldest luxury line company, is confronted with several key issues involving its marketing and marketing communications strategy. One concerns the balance between image/positioning advertising and short-term-oriented promotional... View Details
Keywords: Advertising Campaigns; Marketing Communications; Marketing Strategy; Product Positioning; Consumer Behavior; Organizational Structure; Identity; Balance and Stability; Shipping Industry
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Greyser, Stephen A. "Cunard Line Ltd.: Managing Integrated Marketing Communications." Harvard Business School Case 594-046, June 1994. (Revised August 1994.)
  • 2014
  • Article

Corporate Social Responsibility Reporting in China: Symbol or Substance?

By: Christopher Marquis and Cuili Qian
This study focuses on how and why firms strategically respond to government signals regarding appropriate corporate activity. We integrate institutional theory and research on corporate political strategy to develop a political dependence model that explains (a) how... View Details
Keywords: Institutional Theory; Political Strategy; Non-market Strategy; China; Corporate Social Responsibility; Corporate Disclosure; Corporate Social Responsibility and Impact; Emerging Markets; Government and Politics; China
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Marquis, Christopher, and Cuili Qian. "Corporate Social Responsibility Reporting in China: Symbol or Substance?" Organization Science 25, no. 1 (January–February 2014): 127–148.
  • 02 Jun 2014
  • Research & Ideas

Excerpt: ‘A Social Strategy’

thereby limiting the scope of people willing to engage in such behaviors. The tight integration of social and economic benefits is equally important—users can obtain the social... View Details
  • November 2009
  • Article

Neural Mechanisms of Social Influence

By: Malia Mason, Rebecca Dyer and Michael I. Norton
The present investigation explores the neural mechanisms underlying the impact of social influence on preferences. We socially tagged symbols as valued or not-by exposing participants to the preferences of their peers-and assessed subsequent brain activity during an... View Details
Keywords: Power and Influence; Value; Information; Outcome or Result
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Mason, Malia, Rebecca Dyer, and Michael I. Norton. "Neural Mechanisms of Social Influence." Organizational Behavior and Human Decision Processes 110, no. 2 (November 2009): 152–159.
  • April 2012 (Revised March 2013)
  • Case

Social Strategy at Harvard Business Review

By: Mikolaj Jan Piskorski and David Chen
The Harvard Business Review (HBR) Group was an early adopter of social media, boasting a robust presence on Twitter, Facebook, and LinkedIn. Now the company is seeking to evolve the Group's efforts from social media to social strategy—and start moving both revenue... View Details
Keywords: Competitive Advantage; Social and Collaborative Networks; Web; Publishing Industry; United States
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Piskorski, Mikolaj Jan, and David Chen. "Social Strategy at Harvard Business Review." Harvard Business School Case 712-481, April 2012. (Revised March 2013.)
  • Article

Unconscious Bias Training That Works

By: Francesca Gino and Katherine Coffman
To become more diverse, equitable, and inclusive, many companies have turned to unconscious bias (UB) training. By raising awareness of the mental shortcuts that lead to snap judgments—often based on race and gender—about people’s talents or character, it strives to... View Details
Keywords: Implicit Bias; Social Integration; Empathy; Prejudice and Bias; Employees; Training; Attitudes; Behavior; Organizational Change and Adaptation
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Gino, Francesca, and Katherine Coffman. "Unconscious Bias Training That Works." Harvard Business Review 99, no. 5 (September–October 2021): 114–123.
  • 2009
  • Article

Marketing and Innovations Management: An Integrated Perspective

By: Elie Ofek and Olivier Toubia
Keywords: Marketing; Innovation and Invention; Management; Integration; Perspective
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Ofek, Elie, and Olivier Toubia. "Marketing and Innovations Management: An Integrated Perspective." Foundations and Trends® in Marketing 4, no. 2 (2009): 77–128.
  • 29 Aug 2005
  • Research & Ideas

How Organizations Create Social Value

here. Although planning is considered a core competency of corporations, nonprofits were often more effective in planning their social actions. This is a difference in degree rather than kind. Corporations are relatively recent entrants... View Details
Keywords: by Manda Salls
  • November 2011
  • Article

The Role of the Board in Accelerating the Adoption of Integrated Reporting

By: Robert G. Eccles and George Serafeim
This report examines the concept of integrated reporting and its current state of adoption around the globe. It also discusses the benefits to both companies and society and recommends ways boards can help their organizations accelerate the implementation of integrated... View Details
Keywords: Cost vs Benefits; Governing and Advisory Boards; Corporate Social Responsibility and Impact; Integrated Corporate Reporting; Social Issues; Global Range; Adoption
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Eccles, Robert G., and George Serafeim. "The Role of the Board in Accelerating the Adoption of Integrated Reporting." Director Notes (The Conference Board) (November 2011).
  • 28 Mar 2004
  • Research & Ideas

HBS Celebrates Social Enterprise Initiative

When Harvard Business School launched its Social Enterprise Initiative (SEI) in 1993-1994, few academic institutions were conducting serious research and teaching about how to create social value through the... View Details
Keywords: by Manda Salls
  • Article

Relational Reconciliation: Socializing Others Across Demographic Differences

By: Lakshmi Ramarajan and Erin M. Reid
In demographically diverse organizations, employees charged with socializing others— socialization agents—must navigate a deep tension between the organization’s needs to integrate individuals into a collective and individuals’ needs for recognition of their unique... View Details
Keywords: Diversity; Organizational Culture; Identity; Employees
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Ramarajan, Lakshmi, and Erin M. Reid. "Relational Reconciliation: Socializing Others Across Demographic Differences." Academy of Management Journal 63, no. 2 (April 2020): 356–385.
  • October 2008 (Revised September 2009)
  • Supplement

Procter & Gamble in the 21st Century (C): Integrating Gillette

By: Rosabeth M. Kanter and Matthew Bird
P&G had used its purpose, values, and principles (PVP) to prepare for the physical integration of Gillette prior to the change of control. The execution of these plans posed numerous challenges in global business units as well as in individual country organizations.... View Details
Keywords: Mergers and Acquisitions; Change Management; Globalized Firms and Management; Organizational Change and Adaptation; Conflict and Resolution; Business Strategy; Corporate Strategy; Integration
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Kanter, Rosabeth M., and Matthew Bird. "Procter & Gamble in the 21st Century (C): Integrating Gillette." Harvard Business School Supplement 309-032, October 2008. (Revised September 2009.)
  • Research Summary

Governance, Accountability, and Performance for Social Enterprise

By: Dutch Leonard
This project examines the relationship between governance structures, accountability relationships, and performance outcomes for social enterprises. Most previous work in this area has examined these topics separately, or in pairs; the purpose of this project is to... View Details
  • 09 Jun 2021
  • Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

minorities, according to research that involved surveying hundreds of people and studying thousands of datasets at government and social organizations. This pattern can “fuel a self-perpetuating cycle of segregation,” which may not only... View Details
Keywords: by Jay Fitzgerald
  • 01 Jun 2010
  • Sharpening Your Skills

Sharpening Your Skills: Social Reporting

to investors and other stakeholders during a financial crisis? How do I drive CSR through my organization? What's The Best Way To Report Nonfinancial Metrics? One Report: Better Strategy through Integrated Reporting Stakeholders expect... View Details
Keywords: by Staff
  • 2021
  • Case

Walmart's Blockchain Quest: Integrating New Technology into a Complex Supply Chain

By: Andrew J. Hoffman
Blockchain is a digital, distributed, immutable ledger designed to build trust among parties without requiring an independent, third-party arbitrator or intermediary. The technology has potential to improve a variety of industries, including the complex, fragmented,... View Details
Keywords: Blockchain; Supply Chain Management; Technology Adoption
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Hoffman, Andrew J. "Walmart's Blockchain Quest: Integrating New Technology into a Complex Supply Chain." William Davidson Institute Case 4-290-769, 2021.
  • December 2018
  • Article

Cross-boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations

By: Amy C. Edmondson and Jean-François Harvey
Cross-boundary teaming, within and across organizations, is an increasingly popular strategy for innovation. Knowledge diversity is seen to expand the range of views and ideas that teams can draw upon to innovate. Yet, case studies reveal that teaming across knowledge... View Details
Keywords: Teams; Innovation; Groups and Teams; Innovation and Invention; Knowledge; Performance Effectiveness
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Edmondson, Amy C., and Jean-François Harvey. "Cross-boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations." Special Issue on Creating High Performance Teamwork in Organizations. Human Resource Management Review 28, no. 4 (December 2018): 347–360.
  • 2017
  • Working Paper

Cross-Boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations

By: Amy C. Edmondson and Jean-François Harvey
Cross-boundary teaming, within and across organizations, is an increasingly popular strategy for innovation. Knowledge diversity is seen to expand the range of views and ideas that teams can draw upon to innovate. Yet, case studies of practice reveal that teaming... View Details
Keywords: Teams; Knowledge; Innovation; Groups and Teams; Collaborative Innovation and Invention
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Edmondson, Amy C., and Jean-François Harvey. "Cross-Boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations." Harvard Business School Working Paper, No. 17-013, August 2016. (Revised February 2017.)
  • August 2009 (Revised September 2011)
  • Case

Whole Foods: Balancing Social Mission and Growth

By: Christopher Marquis, Marya Besharov and Bobbi Thomason
In 2009, Whole Foods stands at a crossroads. Their incredible growth over the past 25 years has vaulted them into the ranks of the largest US supermarkets and they have arguably led to the widespread acceptance of natural and organic foods in the United States. Yet... View Details
Keywords: Business Model; Leadership; Growth and Development Strategy; Corporate Social Responsibility and Impact; Environmental Sustainability; Food and Beverage Industry; Retail Industry; United States
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Marquis, Christopher, Marya Besharov, and Bobbi Thomason. "Whole Foods: Balancing Social Mission and Growth." Harvard Business School Case 410-023, August 2009. (Revised September 2011.)
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