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- 21 Oct 2024
- Research & Ideas
What Happens in Vegas Could Shape the Metaverse
without much physical interaction: Zoom replaced meetings, Slack subbed for water-cooler talk, and offices stood mostly vacant. “Our view is that the metaverse can still succeed.” Researchers Andy Wu and David R. Clough felt the brunt of... View Details
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
Imagine a retail chain that offers customers not only the lowest prices but also personalized customer service. Employees receive above-average wages and 20 times more training than the average American retailer. Sounds like a recipe for... View Details
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
is the only way to identify the whereabouts of the otherwise invisible virus, similar to collecting enemy intelligence in time of war. From its experience with the Middle East Respiratory Syndrome (MERS) outbreak in 2015, South Korea from... View Details
- 17 Mar 2011
- Research & Ideas
Harvard Business School Faculty Comment on Crisis in Japan
lean inventories and just in time deliveries, there is not a lot of slack in the system to act as a buffer. This disaster promises to be quite a test. Consider, for example, Shin-Etsu Handotai, one of the... View Details
Keywords: Re: Multiple Faculty
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
his time. He would let anyone, (mostly they were from India or Pakistan or Indo-Asia), come in and present to him and then he would comment on it and critique it. However, if they came back a second time without doing anything he was not... View Details
Keywords: by Sean Silverthorne
- 29 May 2001
- Research & Ideas
Race Does Matter in Mentoring
demotions to transfer from staff jobs into operations, where they saw a better match for their skills and a greater opportunity for professional growth. Stage 1 was thus a time for minority executives to gain the three C's: confidence,... View Details
Keywords: by David A. Thomas
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
the COVID-19 fallout and instead focus on today, say Brooks and Leonard A. Schlesinger, the Baker Foundation Professor. “This is such an impermanent state of affairs that we just have to do as best we can,” Brooks says. Make time for... View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 23 Feb 2010
- First Look
First Look: Feb. 23
CEO impact differs markedly by industry, and that CEOs have the most significant impact where opportunities are scarce or where CEOs have slack resources. Book:... View Details
Keywords: Martha Lagace
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
results. Some time ago, the Mayo Clinic decided to focus on the priority of reducing the amount of time patients wait to be seen. As a result, today you can get a Mayo Clinic diagnosis within 24 hours. For... View Details