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Show Results For
- All HBS Web
(71)
- News (24)
- Research (43)
- Multimedia (3)
- Faculty Publications (16)
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
by facilitating direct connections between multiple types of affiliated customers, which most often leads to network effects. Think of what a shopping mall accomplishes in bringing together a multitude of... View Details
Keywords: by Julia Hanna
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
the imposed closure of most of the stores and shopping malls who had to quickly reroute their business toward e-commerce and direct delivery of products to customers’ homes. This shift heavily impacted... View Details
William M. Batten
Batten transformed JCPenney from a sleepy “Main Street” store into a diversified mass merchandiser located in shopping malls throughout suburbia. He dramatically expanded the merchandising line, introduced... View Details
Keywords: Retail
- 19 Apr 2004
- Research & Ideas
Ground-Floor Opportunities for Retail in India
goods would grow from 2 percent to 20 percent of the consumer market over the next five years. From a sector perspective, mall specialty stores that sell goods such as toys or watches should do well, said Biyani. Moderator Rangan wondered... View Details
- 01 Jun 2001
- News
Point, Click, Give: Internet Fuels Philanthropic Fundraising Revolution
host of Web-based social enterprises (WEBSEs): nonprofit information hubs, online giving directories, click-to-donate sites, workplace-giving centers, charity shopping malls and auctions, and volunteer... View Details
- 01 Mar 2012
- News
Learning to Speak the Language of Business
merchants to build relationships with their customers,” says Mikitani, Rakuten’s founder, chairman, and CEO. Amazon offers neither experience, he adds. Launched in 1997, Rakuten’s online shopping mall now... View Details
- Profile
Hiroshi Mikitani
startup venture is almost unheard of. Needless to say, in 1996, when Mikitani made his decision to quit IBJ and found Rakuten, his family, friends and colleagues were astonished. What would shock them far more, however, was what Mikitani managed to accomplish. In... View Details
- 19 Oct 2009
- Research & Ideas
Why Are Web Sites So Confusing?
the most popular items (e.g., bread, milk) in the furthest possible place from the entrance; that shopping malls seem designed to make sure you get lost at every single visit; and that popular magazines... View Details
Keywords: by Andrei Hagiu & Bruno Jullien
- 01 Sep 2005
- News
Perfection’s Price
Ultimately, the Kaplans settled on a 3,500-square-foot shop in the Palisades Center mall in West Nyack, New York, and opened the flagship store last October. “We thought the plus-size market had evolved so... View Details
- 01 Sep 2013
- News
The New Rules of E-Commerce
Mikitani (MBA 1993) is not shy about pursuing the big idea, in this case a belief that English is the lingua franca of business and learning it would give his organization a competitive edge. Rakuten, founded in 1997, operates an online View Details
- 01 Apr 1998
- News
Booting Up
cater properly to larger-footed women. One day a shoe manufacturer finally said to me, 'Why don't you do something about that?'" Intrigued by the challenge, Thornton interviewed shoe retailers and manufacturers and even took a $6-an-hour job selling shoes in a View Details
Keywords: Marguerite Rigoglioso
- 01 Mar 2012
- News
Speak English, Please!
proficient in English, or risk demotion. “I was simply astonished,” said one engineer interviewed after the announcement. “Many Rakuten employees are allergic to English.” At Rakuten, an online shopping mall... View Details
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
While legacy companies like Sears are shuttering their doors, a growing number of online-first companies—from Amazon to Rent the Runway—are opening new storefronts and transforming the shopping experience. Senior Lecturer Jill Avery and... View Details
- 01 Jun 2014
- News
FIELD 2 in Accra
multimedia company, devise a monetization strategy for its online presence, primarily by gathering information about the viewing habits of young, well-educated, upscale consumers. A key finding that emerged from their surveys, conducted in View Details
- 04 Sep 2019
- News
Clicks and Mortar
Associate Professor Antonio Moreno and Senior Lecturer Jill Avery (image by John Ritter) While legacy companies like Sears are shuttering their doors, a growing number of online-first companies—from Amazon to Rent the Runway—are opening new storefronts and transforming... View Details
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
of shopping malls across the country; Amazon's aggressive expansion of its Prime service; and tough times ahead even for venerable retailer Walmart. In short, retail is at an inflection point, even though... View Details
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
An Application to Shopping Mall Sales By: Chung, Doug J., Kyoungwon Seo, and Reo Song Abstract—We propose a Bayesian model of post-entry outcomes. Endogenous firm entries are modeled as a discrete game of... View Details
Keywords: Sean Silverthorne
- 01 Sep 2009
- News
Read All About It!
same time, American families flocked to locations such as Walt Disney’s Disneyland to experience new forms of leisure. Shopping itself became another form of entertainment, as the number of shopping View Details
- 25 Mar 2014
- First Look
First Look: March 25
Co. Ltd. Founded in 1986, Red Star had become the leading department store in China for furniture and home equipment products (bathroom, lamps, textiles complements, etc.). The business model of Red Star was to provide adequate space for vendors (that rented the space)... View Details
Keywords: Sean Silverthorne
- 12 Mar 2007
- Research & Ideas
The New Real Estate
witnessed this firsthand as I trudged through Beijing developments last summer and saw some of the 142 new facilities being built for the 2008 Olympics. Another sign of emerging growth: India has at least 150 new real estate funds. Gurgon and Noida outside of Delhi... View Details