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  • All HBS Web  (2,153)
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    • News  (706)
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  • Faculty Publications  (311)

Show Results For

  • All HBS Web  (2,153)
    • People  (10)
    • News  (706)
    • Research  (1,144)
    • Multimedia  (5)
  • Faculty Publications  (311)
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  • Web

Contact Us - Research Computing Services

Web Conference Link: https://hbs.zoom.us/j/479352769?pwd=LzZ4QVZXUDRXenY0bytEaFEvUFdtZz09 General Inquiries Research Computing Services Baker Library | Bloomberg Center B90 Boston, MA 02163 +1.617.495.6100 Email: research@hbs.edu Paul... View Details
  • Web

Software Tools - Research Computing Services

below: Git and GitHub Julia Jupyter Notebooks Machine Learning frameworks (Tensorflow, PyTorch, Keras, OpenCV) R and Python Rclone to sync files to/from cloud storage services (e.g. OneDrive, DropBox, Google Drive, etc.) SAS and... View Details
  • Web

Running Jobs - Research Computing Services

the compute cluster as well as details for doing so effectively. Guidelines for Choosing Resources The HBSGrid's collection of compute nodes and servers are all coordinated by the software system Load Sharing Facility, otherwise known as... View Details
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

must be more profound and open-ended, with an intent not only to discover how your customers engage with your products or services but also to understand some of the broader parameters of the constraints they are facing in their own... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 31 Oct 2018
  • News

How Bad is Airline Service, Really? And Other Customer Service Complaints

  • Web

Transferring Data - Research Computing Services

Cloud Sync (e.g., DropBox, OneDrive, Google Drive) When using Cloud Sync to transfer data, please be aware of the security level of your data as not all services have been approved by HBS IT to handle data with higher security... View Details
  • Web

Scaling Work - Research Computing Services

native tools or using LSF job arrays . Requesting multiple CPUs on the HBSGrid When using parallel processing on shared compute systems, you need to indicate to the scheduler, the system software that manages workloads, that you wish to... View Details
  • Web

Data Storage - Research Computing Services

needs may exceed the amount available. The storage location at /export/scratch is designed specifically for this purpose. Note: This is a shared area, so use Unix file permissions to change the accessibility if needed. Files older than 60... View Details
  • March 2012
  • Article

China's Growing IT Services and Software Industry: Challenges and Implications

By: F. Warren McFarlan, Ning Jia and Justin Wong
The Chinese management software and IT services industry has grown dramatically over the past two decades and today is about the size of the Indian industry a decade ago. The objective of this article is to help CIOs in firms outside of China better understand the... View Details
Keywords: Growth and Development; Information Technology; Applications and Software; Problems and Challenges; Information Technology Industry; China
Citation
Related
McFarlan, F. Warren, Ning Jia, and Justin Wong. "China's Growing IT Services and Software Industry: Challenges and Implications." MIS Quarterly Executive 11, no. 1 (March 2012).
  • Forthcoming
  • Article

What's My Employee Worth? The Effects of Salary Benchmarking

By: Zoë B. Cullen, Shengwu Li and Ricardo Perez-Truglia
While U.S. legislation prohibits employers from sharing information about their employees’ compensation with each other, companies are still allowed to acquire and use more aggregated data provided by third parties. Most medium and large firms report using this type... View Details
Keywords: Information Sharing; Wages; Policy; Compensation and Benefits
Citation
Related
Cullen, Zoë B., Shengwu Li, and Ricardo Perez-Truglia. "What's My Employee Worth? The Effects of Salary Benchmarking." Review of Economic Studies (forthcoming).
  • May 2018
  • Article

Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance

By: Shelley Xin Li and Tatiana Sandino
Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by Journal of Accounting Research, to test whether an... View Details
Keywords: Information; Knowledge Sharing; Employees; Creativity; Performance
Citation
Find at Harvard
Related
Li, Shelley Xin, and Tatiana Sandino. "Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance." Journal of Accounting Research 56, no. 2 (May 2018): 713–747.
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

level that I felt I could trust. I actually believed what I was reading sounded reasonable, which is difficult sometimes now. And I think it's more than just feeling happy about it. I think it's like, hmm, we're doing a good thing here. It's a good View Details
Keywords: by HBS Staff
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

than traditional businesses that employ their workers. And so it seemed until June, when the California Labor Commission disrupted the sharing economy when it declared that an Uber driver was an employee, not an independent contractor.... View Details
Keywords: by Michael Blanding; Service; Service

    Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance

    Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by JAR, to test whether an information sharing system recording... View Details
    • 23 Oct 2019
    • News

    Negotiators Share Lessons from High-Stakes Global Diplomacy

    Madeleine Albright was interviewed for the American Secretaries of State Project, a collaboration among faculty members at HBS, Harvard Kennedy School, and Harvard Law School designed to extract lessons in negotiation and diplomacy for today’s leaders in public View Details
    Keywords: University Collaborations
    • 01 Mar 2005
    • News

    Women Entrepreneurs Share Insights at WSA Conference

    THE CHALLENGE: Ana Shukla shares advice on securing venture capital. Karen Kerrigan and Brigitte Baumann (far left, center) stressed the importance of mentors and networks. As a first-time entrepreneur, Ana Shukla launched a... View Details
    Keywords: Margie Kelley; Corporate Services; Corporate Services; Corporate Services
    • 11 Feb 2015
    • News

    Dedicated to a public service mission

    Wrendon Hunt (MBA 2012) was raised to be an upstander. “My father always talked about serving causes greater than ourselves,” says Hunt, who is a 2014–2015 White House Fellow. He describes his yearlong appointment at the Department of Labor as “stimulating and... View Details
    • Web

    Live Demos - Research Computing Services

    Workshops & Technical Talks Workshops & Technical Talks Live Demos 56ms Periodically, RCS presents a live demo followed by office hours. Drop in to watch an RCS staff member demonstrate a technique, share a tip, or work through a problem,... View Details
    • Web

    RCS Cheat Sheet - Research Computing Services

    Help RCS Cheat Sheet 117ms Check out the links below to quickly get started with our statistical/data services, high-throughput compute cluster, research software, and self-paced training. For additional assistance, please see our help page. Statistical and Data View Details
    • Web

    RCS Policies - Research Computing Services

    backup policy, please contact the ESS group within HBS via a Service Now HBS IT ticket. Auto-sync services cannot be used with cloud-based file sharing View Details
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