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Show Results For
- All HBS Web
(12,045)
- People (51)
- News (3,234)
- Research (6,519)
- Events (24)
- Multimedia (86)
- Faculty Publications (5,047)
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- 14 Feb 2011
- News
Egypt's Rebellion, U.S. Competitiveness, and National Service
- 18 Apr 2023
- News
The Rebirth of Software as a Service
- 30 Mar 2015
- News
Helping the American Red Cross deliver services
Mark L. Capaldini (MBA 1979), an active ambassador for the American Red Cross, has found it rewarding to be a board member for the organization’s northern Minnesota chapter. (Published March 2015) View Details
- 14 Oct 2014
- News
Financial Services Support Mexico’s Most Underserved Communities
Alvaro Rodriguez-Arregui (MBA 1995), cofounder and managing partner of Ignia, explains how his organization’s impact investing has brought personal finance services to residents of the largest slum in Mexico City while also strengthening... View Details
- 19 Feb 2018
- News
The Parts of Customer Service That Should Never Be Automated
- 08 Nov 2024
- News
What Wartime Service Taught These Historic Leaders
- 31 Oct 2013
- News
The Secret Magic Behind Netflix Customer Service
- 26 Jan 2023
- News
The Death of the Customer Service Hotline
- 15 Apr 2019
- News
Why Anxious Customers Prefer Human Customer Service
- 20 Jul 2012
- News
Use Social Media to Partner with Customers and Improve Service
- 01 Mar 2008
- News
Community Partners Program Honored for Service to Nonprofits
The HBS clubs' Community Partners program, which provides free consulting services to nonprofits, has received the Volunteer Service Award from the President’s Council on View Details
- 30 Mar 2010
- News
MBA Career Services Resist Tide Of Budget Cuts
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
costs of employee turnover? What are the benefits of a loyal customer base? These are questions that intrigue members of the Service Management unit. Judging from the popularity of the Service Management... View Details
Keywords: Susan Young
- 28 Apr 2023
- News
Year Up Leads to Media Services Careers: Four Staff Stories
- 23 Dec 2019
- News
The rise of the smartphone and streaming services
- 07 Nov 2014
- News
Taylor Swift and the Economics of Music as a Service
- 01 Dec 2006
- News
New on the Web at Alumni Career Services
HBS alumnae seeking to return to the workforce and all alumni interested in board positions now have new tools on the Alumni Career Services Web site to assist in their search. The “on-rampers” résumé database was designed exclusively for... View Details