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Show Results For
- All HBS Web
(2,155)
- People (3)
- News (331)
- Research (1,346)
- Events (3)
- Multimedia (4)
- Faculty Publications (598)
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- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
That is why we introduced pep+ (PepsiCo Positive), our strategic end-to-end transformation, with sustainability at the center of how we will create value for our shareholders and all our stakeholders. Climate action across our supply View Details
- 01 Aug 1998
- News
High Honors
America, Boys and Girls Clubs of America, and the United Way. She has also encouraged good citizenship at Maxwell House, initiating its community home-building effort last year in partnership with Habitat for Humanity. Not only have Maxwell House's View Details
- 24 May 2017
- News
David G. Bradley, MBA 1977
Counsel while earning a law degree at Georgetown, “so I was comfortable with research.” As he pitched his services to companies in need of legal advice, he refined and expanded his business plan to focus on research in the financial... View Details
Keywords: Susan Young
- 16 Aug 2018
- News
Working with a Giver’s Spirit
Philippine tech incubator behind a number of remarkable companies, including Ayannah, which uses social media and mobile platforms to provide digital commerce and payment services to the world’s unbanked; PawnHero, an online pawnshop that... View Details
Keywords: Constantine von Hoffman
- 01 Sep 2023
- News
The Exchange: Where Ethics Meet Economics
out to be more profitable than keeping lower wages. If you look around, you can find data-driven opportunities to help customers, help your employees, and help other stakeholders, while also helping the company to thrive. View Details
- 01 Feb 2002
- News
It's academic. (Not!)
dollars in lost sales and customer goodwill. Ton is currently working with a nationwide chain to estimate the magnitude of this problem and identify its drivers. "We have found large and systematic variation in performance in 250 stores... View Details
- 25 Aug 2022
- News
Up on the Corner
Owners’ Loan Corporation deemed vast swaths of Baltimore populated by people of color to be “hazardous” and shaded them red on its official maps. Banks refused to offer mortgages and other financial services to residents of these... View Details
- 01 Sep 2008
- News
Faculty Books
Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier... View Details
- 01 Mar 2018
- News
Case Study: On the Record
Despite the renewed interest in vinyl, there were not many manufacturers—less than 20 in the United States—and few had updated their processes or supply chain since the heyday of the late 1970s. In the fast-moving music scene, Kelleher... View Details
Keywords: April White
- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
profit motive is needed. One argument for ending monopolies and opening the market for private services is that this might lead to more rapid technology introduction and innovation. You don’t have to look... View Details
Keywords: Jen McFarland Flint
- 01 Jun 1997
- News
New Releases
managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L.... View Details
- 01 Jun 2017
- News
Case Study: Something New
affordable prices, a unique offering in the otherwise crowded wedding industry. But custom design creates ongoing operational challenges. As it grows, should Anomalie leverage its supply-chain advantages to create a line of off-the-rack styles, with the potential for... View Details
Keywords: April White
- 30 Jul 2019
- News
Turning Around Tesco
The British-based grocery chain Tesco—the third-largest retailer in the world—recently marked its 100th anniversary with a record-setting, 30-hour dance relay in Wembley Stadium. There were other reasons to celebrate, too: The View Details
- 01 Dec 2004
- News
Ideas: Faculty Research Online
What Drives Supply Chain Behavior? Surprise! Managers are not always rational decision-makers. In this interview, Assistant Professor Noel Watson and Rogelio Oliva discuss how human behavior affects supply View Details
- 01 Sep 2010
- News
Faculty Books
The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance by Marshall Fisher and Ananth Raman (Harvard Business Press) Professor Raman and his coauthor explain how to use analytics to better... View Details
- 01 Jun 2023
- News
Action Plan: Net Proceeds
supply chain and certification company, to address the plastic pollution he saw in Haiti and other communities around the world. Goodwin had originally traveled to Haiti under the auspices of Executives Without Borders, which he helped... View Details
- 12 May 2016
- News
What Ernest Shackleton has in common with Jeff Bezos and Elon Musk
world to move on from its modern energy sources the way that it once moved on from whale oil. Entrepreneurs like Bezos and Musk, whom I admire for their creativity and initiative, want to profit from launching satellites and providing... View Details
- 01 Aug 2001
- News
Ray A. Goldberg (MBA '50)
In June, the School conferred its highest honors, the Distinguished Service Award and the Alumni Achievement Award, on four professors emeriti and five alumni, respectively. This is a profile of a Distinguished View Details
- 01 Sep 2009
- News
Ready for Launch
A daily apartment cleaning service (Fresh Maid). An organizer of one-day extreme endurance events for men (Tough Mudder). A market-based solution to increase the milk production of cattle in rural India (Doodh Bhandar). These are just a... View Details
- 01 Jun 2015
- News
The End of Cows?
When Senior Lecturer José B. Alvarez was the CEO of Stop & Shop, he heard a recurring complaint from customers: The meat quality, they said, seemed to vary by the day. That’s the nature of meat: Nobody in the supply chain can guarantee... View Details