Publications

June 2003
Case

Booker T. Washington High School

By: Rosabeth M. Kanter and Michelle Heskett

For over a decade, Principal Elsie Bailey has led a turnaround of this inner-city high school in Memphis. Although she's made progress, some problems have arisen for this "school of last resort" that deals with some of the more difficult student populations, and... View Details

Keywords: Secondary Education; Social Issues; Social Psychology; Policy; Problems and Challenges; Education Industry; Tennessee

October 1987 (Revised September 1992)
Case

Hurricane Island Outward Bound School

Hurricane Island Outward Bound, a small, nonprofit school that helped pioneer experiential education in the United States, has recently recovered from a financial crisis. Students take the role of the school's new marketing manager, who is preparing his first marketing... View Details

Keywords: Demand and Consumers; Nonprofit Organizations; Marketing Strategy; Education; Education Industry; United States

December 2013 (Revised December 2014)
Case

Reform in the Chicago Public Schools

By: Matthew Weinzierl and Katrina Flanagan

In 2012, the Chicago Teachers' Union went on strike over proposed reforms by the city's mayor, Rahm Emanuel. At the heart of the reforms, and the strike, was frustration over many decades of underperformance in the Chicago Public Schools (CPS) and a surge of... View Details

Keywords: Public Education; Public Goods; Samuelson Rule; Externalities And Pigouvian Corrections; Tiebout Sorting And Efficiency; Education; Labor Unions; Public Administration Industry; Education Industry; Chicago

April 1974 (Revised June 1983)
Case

Robert F. Kennedy High School

By: John J. Gabarro

Presents the problem facing a newly appointed high school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details

Keywords: Interpersonal Communication; Secondary Education; Employee Relationship Management; Organizational Structure; Behavior; Conflict Management; System

April 2025
Case

Campbell's Recipe for Advancing School Nutrition

By: Hise O. Gibson, F. Christopher Eaglin and Ai-Ling Jamila Malone

In 2021, The Campbell’s Company launched Full Futures, a collective impact initiative aimed at advancing school nutrition environments in underserved communities. The program started in Camden, NJ—home to Campbell’s headquarters—and later expanded to Charlotte, NC, and... View Details

Keywords: Strategy; Leadership; Corporate Social Responsibility and Impact; Education; Health; Nutrition; Social Enterprise; Relationships; Business and Community Relations; Decision Making; Operations; Food and Beverage Industry; New Jersey; North Carolina; Pennsylvania

March 1971 (Revised May 1993)
Case

Somerstown Public Schools (A)

November 1996 (Revised September 1997)
Case

Boston Renaissance Charter School

By: V. Kasturi Rangan, Marie Bell and Katherine K. Merseth

Keywords: Education; Education Industry; Boston

2000
Chapter

Will Business Schools Last?

By: John A. Quelch

January 26, 2013
Guest Column

Lincoln's School of Management

By: Nancy F. Koehn

Read Now

October 2000
Case

New Schools Venture Fund

By: Jeffrey L. Bradach and Nicole Tempest

A new approach to philanthropy, led by venture capitalists and the "new wealth" has emerged in the last two years. They are applying the same accountability criteria from results as they would with their investment portfolio. View Details

Keywords: Venture Capital; Philanthropy and Charitable Giving

November 1993
Case

Thurgood Marshall High School

By: John J. Gabarro

Presents the problem facing a newly appointed high-school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details

Keywords: Problems and Challenges; Conflict and Resolution; Employee Relationship Management; Secondary Education; Groups and Teams; Education Industry

May 2003
Guest Column

Psychology in Business Schools

By: M. H. Bazerman

Keywords: Business Education; Social Psychology

September 1983 (Revised December 1986)
Case

Night School Episode (A)

February 2023
Teaching Note

Success Academy Charter Schools

By: Robin Greenwood, Joshua Coval and Denise Han

Teaching Note for HBS Case No. 222-707. View Details

May 1993
Teaching Note

Davis Graduate School TN

By: Regina E. Herzlinger

Keywords: Higher Education; Education Industry

2004
Case

Bristol City Schools (BCS)

By: Richard Elmore, Allen Grossman and Modupe N Akinola

Keywords: Education; Local Range

04 Jul 2005
What Do You Think?

How Can Business Schools Be Made More Relevant?

Summing Up Business school relevance is an issue, judging from the predominance of responses to this month's column. The ways of increasing relevance were advanced, but the question of whether, in the current academic context, they can be... View Details

Keywords: by James Heskett

January 2003 (Revised April 2003)
Case

KIPP National, 1999 (A): Designing a School Network

Covers the origin, evolution, and nature of the KIPP Academies, two high-performing public middle schools founded in 1995 by Michael Feinberg and David Levin in Houston and New York. In January 2000, Feinberg and Levin meet with Scott Hamilton, managing director of the... View Details

Keywords: Business Model; Middle School Education; Expansion; Education Industry; Houston