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- All HBS Web (147)
- Faculty Publications (24)
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- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
team. They will be responsible for designing and maintaining the business continuity and disaster recovery management plan, ensuring a robust and effective response to potential disasters. Process: Maintaining the plan iteratively and... View Details
Keywords: by Hise Gibson and Anita Lynch
- 30 Nov 2018
- What Do You Think?
What’s the Best Administrative Approach to Climate Change?
Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
building each ecosystem, Ping An developed scenarios first, built traffic, generated revenue, and eventually hoped to make profit. After building the ecosystems, the company also hoped to use those ecosystems to grow its financial... View Details
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
Red Cross. They should be listened to for counsel in scenario planning before the next natural nightmare hits. . . ." Nikhil Zaveri proposed that ". . . there should be training and development of... View Details
Keywords: by James Heskett
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
describe risk, encouraging a unified organizational view. “The risk management function was getting incorporated into more and more firm-wide debates that were really important for management.” The chief risk director also implemented new practices including View Details
- 12 Oct 2016
- Research & Ideas
Break the Rules of How Business is Done
of their equity plans by outlining in detail the possible scenarios and potential outcomes of their particular grants. The message here is A) you add value to this company and should benefit from it well... View Details
Keywords: by Julia B. Austin
- 03 Mar 2014
- Research & Ideas
Facebook’s Future
their children, plan social interactions, be alerted to pertinent products and services, and accelerate the value of a person's connections. Two trends will lead to this outcome. First, people are already sharing private information... View Details
Keywords: by Mikolaj Piskorski
- 06 Nov 2012
- Op-Ed
Stop Talking About the Weather and Do Something: Three Ways to Finance Sustainable Cities
The wrath of Hurricane Sandy has illuminated a fundamental question: How do we ensure that our cities are resilient in the face of inevitable future disasters? A destroyed city is not a sustainable city. I'm making the case that it's time to stop complaining about... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
everywhere—instead of getting bogged down in long-term planning for scenarios that are not likely to emerge. This article first appeared under the title The Secret Sauce of the Service Sector on the Harvard... View Details
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
community support. John J-H Kim: Rip up old plans and look ahead Nonprofit leaders should focus on new ways of delivering and meeting their core mission. A common mistake that all leaders make during a crisis is to make slow decisions.... View Details
Keywords: by Danielle Kost
- 01 Nov 2016
- First Look
First Look - November 1, 2016
firm, there is a decrease in the accuracy and informativeness of the unconnected (arm’s length) analysts’ forecasts, suggesting that the connected analyst’s knowledge spills over to those outside the private network. The spillover effect is stronger when firms have... View Details
Keywords: Sean Silverthorne
- 13 Apr 2015
- Research & Ideas
3 Ways Firms Can Profit From Environmental Investments
In the course of her work, Rebecca Henderson meets business executives who don't address the threat of climate change because they don't believe that it exists. Her recommendation: They should consider investments in environmental sustainability anyway, assuming that... View Details
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
get what they wanted. Choices were more limited, delivery time was measured in months, and warehouses were typically piled high with mountains of expensive inventory—often comprised of too many unpopular products and too few hot sellers. Today, this View Details
- 01 Jul 2002
- Research & Ideas
What it Takes to Lead Through Turmoil
malapropism as saying, "take it." More than a funny Yogi-ism, the words suggest a fundamental truth for companies wanting not only to survive times of disruption, change, and surprise, but lead through it, Kanter suggests. Companies who do the best job... View Details
Keywords: by Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Paid for Success: Options for Compensating CEOs
stock price falls substantially, the CEO will be left holding options that have lost most of their value (a scenario economists describe as "out of the money"). And while there may be some chance of getting these options back... View Details
Keywords: by Judith A. Ross
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
another, the need “to do extreme scenario planning and take out loans as precautions to boost the balance sheet.” One CEO mentioned that this was complicated by a distrust of government data on health and... View Details
- 28 Jan 2014
- First Look
First Look: January 28
"The LEGO Group: Stepping Up in Asia" (HBS No. 113-054), and discusses the aftermath of the scenario planning session in which LEGO managers contemplated the risks of their new Asian strategy. The... View Details
Keywords: Sean Silverthorne
- 22 Jan 2001
- Research & Ideas
Control Your Inventory in a World of Lean Retailing
Manufacturers generally classify products in terms of broad product lines, developing a single marketing strategy and production plan for each line. That makes sense for marketing, but it's a mistake for production. Different SKUs... View Details
- 21 Sep 2011
- Research & Ideas
Gender and Competition: What Companies Need to Know
2011, using cooperative and competitive scenarios in which participants performed both a verbal and a math test at Harvard Business School's Computer Lab for Experimental Research. Each participant was given a pseudonym, with women... View Details
Keywords: by Kim Girard
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
President Trump’s infrastructure plan and a counterproposal by Senate Democrats are rising toward the top of the national agenda. All agree that there is a pressing need to fix the collapsing bridges, potholed roads, crashing trains, and... View Details