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  • July 2024
  • Case

Replika AI: Alleviating Loneliness (A)

By: Shikhar Ghosh and Shweta Bagai
Eugenia Kuyda launched Replika AI in 2017 as an empathetic digital companion to combat loneliness and provide emotional support. The platform surged in popularity during the COVID-19 pandemic, offering non-judgmental support to isolated users. By 2023, Replika boasted... View Details
Keywords: Entrepreneurship; Ethics; Health Pandemics; AI and Machine Learning; Well-being; Technology Industry
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  • March 2003
  • Case

Insurer of Last Resort? The Federal Financial Response to September 11

By: David A. Moss and Sarah A. Brennan
Examines the federal financial response to September 11, 2001: the airline bailout, the victim compensation fund, emergency aid to New York and Washington, and terrorism reinsurance. Less than two weeks after the attacks, the government had committed almost $40 billion... View Details
Keywords: Business and Government Relations; Insurance; Risk Management; United States
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  • 2024
  • Working Paper

CSR Under the Pressure of Financial Shocks

By: Monica Kabutey, Syrena Shirley and Anywhere Sikochi
This study examines how the COVID-19 pandemic influenced firms' interactions with customers and suppliers. Customer-supplier relationships are essential because the success of interconnected firms affects the sustainability of the entire supply chain. We use the... View Details
Keywords: COVID-19 Pandemic; Supply Chain; Customer Focus and Relationships; Business and Stakeholder Relations; Corporate Social Responsibility and Impact; Financial Crisis
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  • 2007
  • Working Paper

Accountability in Complex Organizations: World Bank Responses to Civil Society

By: Alnoor Ebrahim and Steve Herz
Civil society actors have been pushing for greater accountability of the World Bank for at least three decades. This paper outlines the range of accountability mechanisms currently in place at the World Bank along four basic levels: (1) staff, (2) project, (3) policy,... View Details
Keywords: Corporate Accountability; Corporate Governance; Governing and Advisory Boards; Compensation and Benefits; Business and Community Relations; Social Enterprise; Motivation and Incentives
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  • October 2024 (Revised October 2024)
  • Case

Citizens of the World: The International Legacy of Gloria von Thurn und Taxis

By: Lauren Cohen, Sophia Pan and Maximilian Form
When her husband passed away and inheritance taxes struck, Princess Gloria von Thurn und Taxis took decisive action to preserve her family’s fortune and legacy. The Thurn und Taxis family, one of Europe’s oldest aristocratic dynasties, had built their wealth through... View Details
Keywords: Family Office; Real Estate; Legacy; International Business; Germany; Family Business; Economy; Macroeconomics; Financial Crisis; Financial Liquidity; Investment; Global Strategy; Reputation; Diversification; Real Estate Industry; Germany
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  • 09 Oct 2008
  • Working Paper Summaries

Dirty Work, Clean Hands: The Moral Psychology of Indirect Agency

Keywords: by Neeru Paharia, Karim S. Kassam, Joshua D. Greene & Max H. Bazerman
  • Article

The Growing Problem of Patent Trolling

By: Lauren Cohen, Umit Gurun and Scott Duke Kominers
The last decade has seen a sharp rise in patent litigation in the U.S., with 2015 having one of the highest patent lawsuit counts on record. In theory, this could be a consequence of growth in the commercialization of technology and innovation—patent lawsuits increase... View Details
Keywords: Patent Aggregators; Patent Litigation; Patent Pools; Patent Trolls; Patents; Lawsuits and Litigation; United States
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  • 29 Jun 2010
  • First Look

First Look: June 29

  Working PapersSurviving the Global Financial Crisis: Foreign Direct Investment and Establishment Performance Authors:Laura Alfaro and Maggie Chen Abstract We examine in this paper the differential response of establishments to the global financial crisis, with... View Details
Keywords: Martha Lagace

    Patent Trolls: Evidence and Proposed Solutions

     

    The Growing Problem of Patent Trolling • SCIENCE • VIDEO

    View Details

    • June 2020
    • Case

    MOD Pizza: A Winning Recipe? (Abridged)

    By: Boris Groysberg, John D. Vaughan and Matthew Preble
    This is an abridged version of “MOD Pizza: A Winning Recipe?” HBS Case No. 416-004. Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015... View Details
    Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; Food and Beverage Industry; United States
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    • November 2016 (Revised December 2016)
    • Module Note

    Strategy Execution Module 14: Managing Strategic Risk

    By: Robert Simons
    This module reading provides an overview of the business conduct boundaries, strategic boundaries, and internal control systems used to manage risk. Boundary systems—linked to clear, enforceable sanctions—are essential whenever demanding performance goals are set and... View Details
    Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Boundary Systems; Innovation; Internal Controls; Fraud; Human Behavior; Staff Experts; Strategy; Risk Management; Behavior; Governance Controls; Management Practices and Processes; Boundaries; Employees; Business Strategy; Innovation and Invention
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    • 13 Nov 2018
    • First Look

    New Research and Ideas, November 13, 2018

    case:https://hbsp.harvard.edu/product/818089-PDF-ENG Harvard Business School Case 919-401 The Reputation of the 'World's Most Prestigious Award': The Nobel Prize Nobel Foundation leadership is addressing a range of issues related to its key role to View Details
    Keywords: Dina Gerdeman
    • Article

    An Evaluation of Money Market Fund Reform Proposals

    By: Samuel G. Hanson, David S. Scharfstein and Adi Sunderam
    U.S. money market mutual funds (MMFs) are an important source of dollar funding for global financial institutions, particularly those headquartered outside the U.S. MMFs proved to be a source of considerable instability during the financial crisis of 2007–2009,... View Details
    Keywords: Balance and Stability; Globalized Markets and Industries; Banks and Banking
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    • June 2021 (Revised November 2021)
    • Case

    Asian Corporate Governance Association: Stemming a 'Race to the Bottom' by Stock Exchanges?

    By: Charles C.Y. Wang and Billy Chan
    This case describes the movement towards dual-class listings on Asian stock exchanges and the efforts of the Asian Corporate Governance Association (ACGA), a not-for-profit shareholder advocacy group, to discourage this trend. As a not-for-profit organization with no... View Details
    Keywords: Corporate Governance; Governance Controls; Nonprofit Organizations; Stocks; Financial Markets; Financial Services Industry; Hong Kong; China; Asia
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    • 21 Sep 2012
    • Working Paper Summaries

    Public Procurement and the Private Supply of Green Buildings

    Keywords: by Timothy Simcoe & Michael W. Toffel
    • 2024
    • Working Paper

    Anytime-Valid Inference in Linear Models and Regression-Adjusted Causal Inference

    By: Michael Lindon, Dae Woong Ham, Martin Tingley and Iavor I. Bojinov
    Linear regression adjustment is commonly used to analyze randomized controlled experiments due to its efficiency and robustness against model misspecification. Current testing and interval estimation procedures leverage the asymptotic distribution of such estimators to... View Details
    Keywords: Mathematical Methods; Analytics and Data Science
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      An Evaluation of Money Market Fund Reform Proposals

      U.S. money market mutual funds (MMFs) are an important source of dollar funding for global financial institutions, particularly those headquartered outside the U.S.  MMFs proved to be a source of considerable instability during the financial crisis of 2007–2009,... View Details

      • 09 Jan 2024
      • In Practice

      Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

      includes addressing algorithmic biases, safeguarding privacy, ensuring security and copyright protection, as well as promoting transparency, fairness, and interpretability. Deploying mechanisms for responsible AI will be central to these... View Details
      Keywords: by Rachel Layne; Information Technology
      • Web

      Help - Alumni

      Service is a safe and reliable way for you and other alumni to send email messages to individual alumni and to ad-hoc alumni groups you might create using the Alumni Directory. The service helps safeguard alumni communications from the... View Details
      • 14 Feb 2022
      • Research & Ideas

      Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

      organization’s values become the compass for navigating the many complex ethical dilemmas that arise with technology and data. Ethical leaders say “no” to actions that put profits before corporate integrity and say "yes" to standards and View Details
      Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology