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Robert S. Kaplan and David P. NortonRemove Robert S. Kaplan and David P. Norton →

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  • February/March 1997
  • Article

Why Does Business Need a Balanced Scorecard? Part I

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
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  • Article

Knowing the Score

By: Robert S. Kaplan and David Norton
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  • fall 1996
  • Article

Linking the Balanced Scorecard to Strategy

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard; Strategy
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  • September–October 1996
  • Article

Strategic Learning and the Balanced Scorecard

By: Robert S. Kaplan and David Norton
Keywords: Strategy; Learning; Balanced Scorecard
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  • 1996
  • Book

The Balanced Scorecard: Translating Strategy into Action

By: Robert S. Kaplan and David P. Norton
Keywords: Balanced Scorecard
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  • January–February 1996
  • Article

Using the Balanced Scorecard as a Strategic Management System

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard; Strategy; Management; System
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  • November 1993 (Revised March 1997)
  • Case

Romeo Engine Plant

By: Amy P. Hutton and Robert S. Kaplan
A newly reopened automobile engine plant has been organized along total quality and teamwork principles. Employees now is to solve problems and ensure quality, rather than watch parts being produced. New operating and financial systems have been installed to promote... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Management Practices and Processes; Groups and Teams; Performance Efficiency; Performance Improvement; Manufacturing Industry; Auto Industry
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  • September–October 1993
  • Article

Putting the Balanced Scorecard to Work

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
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  • June 1993 (Revised March 1997)
  • Teaching Note

Peoria Engine Plant (A) and (B) TN

By: Robert S. Kaplan and Amy P. Hutton
Teaching Note for (9-193-082) and (9-193-083). View Details
Keywords: Auto Industry
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  • December 1992 (Revised March 1997)
  • Case

Peoria Engine Plant (A)

By: Robert S. Kaplan and Amy P. Hutton
Describes the cost control system used at an automobile engine plant for labor and overhead costs. The finance staff prepares daily, weekly, and monthly variance reports against budgets. Department supervisors, finance staff, and the plant manager discuss the use and... View Details
Keywords: Cost Management; Cost Accounting; Budgets and Budgeting; Earnings Management; Reports; Financial Reporting; Management Analysis, Tools, and Techniques; Performance Improvement; Performance Productivity; Factories, Labs, and Plants; Auto Industry
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  • December 1992 (Revised May 1999)
  • Supplement

Peoria Engine Plant (B)

By: Amy P. Hutton and Robert S. Kaplan
Designed to supplement Peoria Engine Plant (A). View Details
Keywords: Auto Industry
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  • January–February 1992
  • Article

The Balanced Scorecard: Measures that Drive Performance

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard; Measurement and Metrics; Performance
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