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  • 19 Jan 2011
  • First Look

First Look: Jan. 18

within the organization, and Fahey is torn about how to proceed. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/311002-PDF-ENG Formosa Plastics Group: Business Continuity Forever Li Jin, Joseph P. H. Fan, and Winnie View Details
Keywords: Sean Silverthorne
  • 2004
  • Book

Strategy Maps: Converting Intangible Assets into Tangible Outcomes

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy; Assets; Outcome or Result
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  • 02 Jun 2010
  • First Look

First Look: June 2

norton ariely.pdf Do Inventory and Gross Margin Data Improve Sales Forecasts for U.S. Public Retailers? Authors:Saravanan Kesavan, Vishal Gaur, and Ananth Raman Publication:Management Science (forthcoming) Abstract Firm-level sales... View Details
Keywords: Martha Lagace
  • January–February 1992
  • Article

The Balanced Scorecard: Measures that Drive Performance

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard; Measurement and Metrics; Performance
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  • 23 Feb 2016
  • First Look

February 23, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50625 February 2016 Harvard Business Review The Harvard Contest That’s Trying to Improve Health Care Delivery By: Hamermesh, Richard G., Robert S. Huckman,... View Details
Keywords: Sean Silverthorne
  • 22 Dec 2009
  • First Look

First Look: Dec. 22

  Working PapersInternational Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination Authors:David Collis, David Young, and Michael Goold Abstract This paper examines differences in the size and roles of... View Details
Keywords: Martha Lagace
  • 2000
  • Book

The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

By: Robert S. Kaplan and D. P. Norton
Keywords: Balanced Scorecard
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  • January–February 1996
  • Article

Using the Balanced Scorecard as a Strategic Management System

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard; Strategy; Management; System
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  • 05 Apr 2011
  • First Look

First Look: April 5

this case:http://cb.hbsp.harvard.edu/cb/product/711486-PDF-ENG Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard Robert S. Kaplan and Ricardo Reisen de PinhoHarvard Business School Case... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

Management (June 2010) An abstract is unavailable at this time.   Working PapersProsocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal Authors:Lara B. Aknin, Christopher P. Barrington-Leigh, Elizabeth W.... View Details
Keywords: Sean Silverthorne
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

both design and identity. This involved establishing a strategy management system based in part on best practices that had been successful in the corporate world: He and his team implemented the balanced scorecard performance management system (created by View Details
Keywords: by Carmen Nobel
  • 2006
  • Book

Alignment: Using the Balanced Scorecard to Create Corporate Synergies

By: R. S. Kaplan and David P. Norton
Keywords: Balanced Scorecard; Alignment
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  • Article

Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I

By: Robert S. Kaplan and David P. Norton
Keywords: Balanced Scorecard; Transformation; Performance; Measurement and Metrics; Strategy; Management
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  • September – October 2000
  • Article

Having Trouble with Your Strategy? Then Map It

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy
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  • September–October 1993
  • Article

Putting the Balanced Scorecard to Work

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
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  • August 2023
  • Teaching Note

Vanderbilt: Transforming an Academic Health Care Delivery System, 2020

By: Michael E. Porter, Robert S. Kaplan, Mary L. Witkowski and David N. Bernstein
Teaching Note for HBS Case No. 724-373. View Details
Keywords: Health Care; Health Care Industry; Academic Medicine; Value-based Health Care; Value-based Healthcare; Health Care Delivery; Service Delivery; Transformation; Health Care and Treatment; Corporate Strategy; Leadership; Health Industry; Tennessee; United States
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  • 03 Jan 2011
  • Research & Ideas

Most Popular Articles of 2010

strategic performance management tool and describes the evolution of the BSC since its introduction in 1992 in the Harvard Business Review. HBS professor Robert S. Kaplan, who... View Details
Keywords: by Staff
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

done. Nor was he the elegant Robert E. Lee, fending off superior forces through ingenious defensive maneuvers. Instead he was the relentless Ulysses S. Grant—grinding out a series of costly victories at... View Details
Keywords: by Sean Silverthorne
  • Article

Managing Alliances with the Balanced Scorecard

By: Robert S. Kaplan, David P. Norton and Bjarne Rugelsjoen
The article addresses failures in strategic alliances and illustrates, via a detailed description of the successful strategic alliance between Solvay Pharmaceuticals Inc. and Quintiles company how the creation of a strategy map and Balanced Scorecard helps align the... View Details
Keywords: Alliances; Balanced Scorecard; Employees; Alignment; Corporate Governance; Interests; Management Practices and Processes; Goals and Objectives; Partners and Partnerships
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  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

Balanced Scorecard Companies often manage strategy in fits and starts, with strategy execution lost along the way. A new book by Balanced Scorecard creators Robert S. Kaplan and View Details
Keywords: by Staff

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