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  • Research Summary

Overview

Selected current projects: Shared Decision Making and Patient Engagement in Orthopaedic Surgery Identification of Risk Factors for Revision Surgery Following Primary THA and TKA Integrated Care Delivery and Episode of Care Payments in Hip and Knee Arthroplasty The... View Details
  • April 2022 (Revised May 2022)
  • Case

Mastercard Labs (A)

By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details
Keywords: Organizational Behavior; Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Ecosystem; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Globalization; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Metrics; Payments; Financial Inclusion; Financial Industry; Ambidexterity; Corporate Innovation; Innovation Lab; Digital Transformation; Digital Strategy; Credit Cards; Innovation Leadership; Organizational Culture
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  • 2014
  • Article

Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct

By: Amy C. Edmondson and Zhike Lei
Psychological safety describes people's perceptions of the consequences of taking interpersonal risks in a particular context such as a workplace. First explored by pioneering organizational scholars in the 1960s, psychological safety experienced a renaissance starting... View Details
Keywords: Risk and Uncertainty; Safety; Groups and Teams
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  • October 2013
  • Article

Barriers to Completion of Patient Reported Outcome Measures

By: Elizabeth H. Schamber, Steven K. Takemoto, Kate Eresian Chenek and Kevin J. Bozic
Patient Reported Outcomes Measures (PROMs) are commonly used in total joint arthroplasty (TJA) to assess surgical outcomes. However certain patient populations may be underrepresented due to lower survey completion rates. The purpose of this study is to evaluate... View Details
Keywords: Patient Reported Outcome Measures; PROM; Total Joint Arthroplasty; Hip; Knee; Electronic Survey; Equality and Inequality; Demographics; Surveys; Health Care and Treatment; Health Industry
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  • 25 May 2018
  • Working Paper Summaries

Trust and Disintermediation: Evidence from an Online Freelance Marketplace

Keywords: by Grace Gu and Feng Zhu; Service
  • 05 Oct 2020
  • Video

Is it Possible to Make Voting Easier While Maintaining Security?

  • September 2012 (Revised December 2013)
  • Case

Intel: Strategic Decisions in Locating a New Assembly and Test Plant (A)

By: Juan Alcacer and Kerry Herman
In mid-2005, Intel is examining its options for where to locate its next assembly and test plant. On its short list of potential sites include locations in China, India, Thailand, and Vietnam. Each country has its own unique benefits and risks related to... View Details
Keywords: Strategic Positioning; Location Choices; Location Strategies; Technology; Geographic Location; Global Strategy; Information Technology; Strategy; Technology Industry; United States; China; India; Thailand; Viet Nam
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  • June 2016
  • Teaching Note

The Rawlinsons: Facing Life and Career Decisions as a Couple

By: Boris Groysberg and Robin Abrahams
David and Nadia Rawlinson are a dual-career power couple who both seek executive careers in large organizations. At the beginning of the case, Nadia has taken a new job in San Francisco, while David has been offered an opportunity in London. What are the risks of... View Details
Keywords: Career Management; Career Planning; Personal Development and Career; Gender
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  • 11 Sep 2007
  • Working Paper Summaries

Bond Risk, Bond Return Volatility, and the Term Structure of Interest Rates

Keywords: by Luis M. Viceira
  • 12 Mar 2024
  • Research & Ideas

Publish or Perish: What the Research Says About Productivity in Academia

understand what factors make scientists more willing to take those risks and what could be done to identify and support them. Overall, the study seeks to acknowledge that “we need to allocate resources to... View Details
Keywords: by Ben Rand; Education
  • 03 Oct 2023
  • HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

countries even require approvals from local governments. Labor law differences also exist between states, and even those sometimes conflict with federal law. A management team that fails to factor these differences into planned layoffs,... View Details
Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing
  • September 2009
  • Article

Hidden Roadblocks in Cross-Border Talks

By: James K. Sebenius
While most analysts and dealmakers are aware of "cultural" differences in negotiations that cross national borders--different protocol and process expectations, differences in the role of the individual versus the group, differences in attitudes toward risk and time,... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Negotiation Tactics; Risk Management; Time Management; Strategy; Governance; Performance Expectations; Attitudes; Culture; Decision Making
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    Causes and Consequences of Firm Disclosures of Anticorruption Efforts

    Multinationals frequently operate in locations where laws against corruption are not widely enforced. We examine ratings of self-reported anticorruption efforts for 480 multinationals to better understand what factors underlie their efforts and their performance... View Details
    • 2015
    • Working Paper

    The Probability of Rare Disasters: Estimation and Implications

    By: Emil Siriwardane
    I analyze a rare disasters economy that yields a measure of the risk neutral probability of a macroeconomic disaster, p*t. A large panel of options data provides strong evidence that p*t is the single factor driving option-implied jump risk measures in the cross... View Details
    Keywords: Financial Markets; Forecasting and Prediction; Financial Crisis; Macroeconomics
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    • January–February 2019
    • Article

    Why Some Platforms Thrive and Others Don't

    By: Feng Zhu and Marco Iansiti
    In the digital economy, scale is no guarantee of continued success. After all, the same factors that help an online platform expand quickly—such as the low cost of adding new customers—work for challengers too. What, then, allows platforms to fight off rivals and grow... View Details
    Keywords: Digital Platforms; Competition; Network Effects; Competitive Strategy
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    • May 2018
    • Case

    Harvest City: The Intelligent Procurement System Project

    By: Lynda M. Applegate and Ramiro Montealegre
    The Harvest City case describes the implementation of a cloud- and IoT-based intelligent procurement system at a new convention complex in the U.S. Midwest. The decision to build a convention complex is a strategic initiative for this city and involves extensive use of... View Details
    Keywords: Information Technology; Projects; Management; Decision Making; Business and Government Relations; Information Technology Industry
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    • 14 Mar 2023
    • In Practice

    What Does the Failure of Silicon Valley Bank Say About the State of Finance?

    to. While all of these factors likely played a role, this narrative oversimplifies a few points and plays into the panic. Banks are fundamentally fragile, and as such, are prone to self-fulfilling prophesies. Deposit insurance has been... View Details
    Keywords: by Dina Gerdeman; Financial Services; Banking
    • Article

    Health as a Way of Doing Business

    By: Howard Koh, Sara J. Singer and Amy C. Edmondson
    For too long, the worlds of business and health have been mired in a checkered, sometimes contentious, history. Millions of deaths worldwide can be attributed to risk factors including tobacco use, alcohol and drug misuse, and suboptimal dietary intake linked to... View Details
    Keywords: Health; Corporate Social Responsibility and Impact; Public Opinion
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    • Article

    Paradise Lost (and Restored?): A Study of Psychological Safety over Time

    By: Derrick P. Bransby, Michaela Kerrissey and Amy C. Edmondson
    Although prior research indicates that psychological safety can fluctuate, questions about when and why remain. To gain insights into the emergence and temporal dynamics of psychological safety, we explored longitudinal data representing more than 10,000 health care... View Details
    Keywords: Analytics and Data Science; Research; Attitudes; Working Conditions; Well-being; Health Industry
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    • June 2019
    • Case

    ClearLife: From Prospect to Platform

    By: Alexander Braun, Lauren Cohen, Mauro Elvedi and Jiahua Xu
    ClearLife’s first product was a trading and analytics platform for participants in the U.S. life settlement market, the secondary market for life insurance. ClearLife played a key role in facilitating transactions and devising a common language for expressing value and... View Details
    Keywords: Digital Platforms; Insurance; Entrepreneurship; Expansion; Diversification; Strategy
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