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- All HBS Web (278)
- Faculty Publications (33)
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- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
during his own business career. Start At The Top "If you want good decision-making, contention is essential," George says. "When I joined Medtronic, one of the things undermining its performance was conflict avoidance. To View Details
Keywords: by Garry Emmons
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
Noting that many urban youth lacked tech skills, she and her husband Derek Pearson launched Code Fever, a company offering training camps and hackathons for young people, and transformed a vacant building in a historically Black... View Details
Keywords: by Carolyn DiPaolo
- 06 May 2014
- First Look
First Look: May 6
capital-good market externality and technology diffusion play a more important role in the offshore agglomeration of multinationals than the agglomeration of domestic firms. These findings remain robust when we address potential reverse... View Details
Keywords: Sean Silverthorne
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
Response to Covid-19 (Harvard Business Review) What Quarantine Can Teach You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge Chapter 11 doesn’t give companies a free pass, however. Cases can be View Details
- 23 Apr 2012
- Research & Ideas
How to Brand a Next-Generation Product
won't be buggy and there won't be a learning curve.” A follow-up experiment reversed the task. Participants learned that the firm Garmin had adopted a sequential naming approach for the first five generations of its in-car GPS receiver,... View Details
Keywords: by Carmen Nobel
- 13 Jan 2009
- First Look
First Look: January 13, 2009
customers over a period of four months. We predict and find that should DVDs (e.g., documentaries) are held significantly longer than want DVDs (e.g., action films) within-customer. Similarly, we also predict and find that people are more likely to rent DVDs in one... View Details
Keywords: Martha Lagace
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
150 other companies in signing a Human Rights Campaign letter opposing the legislation. He decided to make no public statements to support or reject the governor’s expected signature of the bill—that is, until Disney’s annual meeting with shareholders on March 9. At... View Details
Keywords: by James Heskett
- 24 Feb 2009
- First Look
First Look: February 24, 2009
decision-making procedures were unjust. Subtly activating performers' prosocial identities reversed these reactions. Results highlight how roles and identities shape the experience and delivery of unfavorable outcomes; when procedures are... View Details
Keywords: Martha Lagace
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
Firestone's bottom-up capital budgeting process functioned flawlessly, quickly converting Ford and General Motors' demands into concrete commitments to radial production capacity. In a November 1972 Executive Committee meeting,... View Details
- 03 Jul 2013
- What Do You Think?
What Are the Limits of Transparency?
everyone's questions. We inverted the pyramid of the organization and made reverse accountability a reality." That's not all. Nayar makes his own 360-degree feedback open to 50,000 employees, and 3,800 managers participate in an open... View Details
Keywords: by James Heskett
- 10 Sep 2012
- HBS Case
HBS Cases: Branding Yoga
5,000 Bikram Yoga studios worldwide. Deshpandé notes that in a world where the majority of yoga teachers were just scraping by Bikram succeeded through strategic use of branding and legal protections. Bikram also gained an edge by... View Details
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
issue." Just how the idea might be implemented more widely was a concern of several. As Michael Hogan put it, " absent a revival of the organized labor movement it is boards who are best positioned to reverse this ultimately fatal trend... View Details
Keywords: by James Heskett
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
fundamental building blocks of the company's strategy. “The idea is to help businesses cross borders profitably by seeing the world as it really is.” Note that Toyota's starting point is not a grand, longer-term vision of some distant... View Details
Keywords: by Martha Lagace
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
such as Michael Jensen and Oliver Williamson began, in the 1970s, to develop a new theory of the firm that treated it not as a "black box" that converted inputs into outputs but rather as an institution requiring and rewarding... View Details
- 01 Oct 2013
- First Look
First Look: October 1
value-creation problem and leads to even lower total quality. Surprisingly, this result can reverse with competition. Notably, introducing a competitor opens the door for the possibility of a Pareto-improving outcome in which all firms... View Details
Keywords: Sean Silverthorne
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
remembers perching with a friend atop the backseat of his father's 1969 red Camaro convertible while Levitt zigzagged the car through the streets of Belmont. "That was part of who he was and his hardscrabble life growing up,"... View Details
- 02 Apr 2013
- First Look
First Look: April 2
tasks and resources, patients' lengths of stay were longer than when the ED converted to having dedicated tasks and resources. More specifically, we find that dedicated systems resulted in a 9% overall decrease in length of stay, which... View Details
Keywords: Sean Silverthorne
- 24 Aug 2010
- First Look
First Look: August 24
jolting of norms to be rule compliant. Finally, we use these principles combined with historical precedent to describe the potential consequences of some recent proposals for governance innovation. Download the paper: http://www.nber.org/chapters/c12045.pdf View Details
Keywords: Sean Silverthorne
- 22 Jan 2013
- First Look
First Look: Jan. 22
Mexican government reversed long-standing policies and allowed foreign banks to purchase Mexico's largest commercial banks and relaxed restrictions on the founding of new, foreign-owned banks. The result has been a dramatic shift in the... View Details
Keywords: Sean Silverthorne
- 06 Mar 2007
- First Look
First Look: March 6, 2007
growth without undermining the progress achieved in reducing inequality and poverty. Can the Brazilian government reverse inequality and grow at the same time? What development strategy should Lula follow in his second term? Does Brazil... View Details
Keywords: Martha Lagace