Retail Chains - Publications - Faculty & Research

01 Jun 2017
News

Case Study: Something New

expertise in various parts of a complex supply chain and high efficiency (to keep lead times down and costs manageable). But that is valuable precisely because it is difficult and thus very hard to replicate. —Ankur Daga (MBA 2005) What... View Details

Keywords: April White

01 Jun 2015
News

The End of Cows?

When Senior Lecturer José B. Alvarez was the CEO of Stop & Shop, he heard a recurring complaint from customers: The meat quality, they said, seemed to vary by the day. That’s the nature of meat: Nobody in the supply chain can guarantee... View Details

Keywords: Jason Feifer; Retail Trade; Retail Trade; Retail Trade

02 Nov 2020
News

The First Five Years: Julianne White (MBA 2017)

job was in grocery retail and I knew the food space was where I wanted to be long-term. Food forms such a foundational part of life and I immediately found it meaningful to be part of the industry providing for people’s basic needs.” What... View Details

01 Jun 2011
News

Walking the TalkTalk

challenges.” She embraced a formidable task in 2010 when, with years of experience at supermarket chains Sainsbury’s and Tesco but none in telecom, she became CEO of TalkTalk, which supplies telephone and broadband services to more than 4... View Details

Keywords: Retail Trade; Retail Trade; Retail Trade; Retail Trade

01 Feb 2000
News

Jerry Shafir: A Simmering Success Story

Cuisine brand more visibility - the company has begun selling soup in individual serving-sized portions, a move Shafir characterizes as "a really big step for us." "Until now," he explains, "we've been mostly selling in bulk to grocery View Details

Keywords: Deborah Blagg

01 Dec 2008
News

Designing Change

company’s mission, using meetings and even Muzak hats and T-shirts to jump-start employees’ emotional connection to their work as “audio architects” who provide the soundtrack for fashionable retail chains... View Details

Keywords: Julia Hanna

25 Feb 2020
News

Alumni and Faculty Books for March 2020

in an Omnichannel World, Vol. 8 edited by Santiago Gallino and Antonio Moreno, Sicupira Family Associate Professor, Technology and Operations Management Unit Springer Series in Supply Chain Management The world of View Details

01 Apr 1998
News

Deals For Sale

purchase goods from distributors. "A retail chain store with several outlets might bid on these items, for example," he says. Auctions are held daily and are done in real time. "You go to the site, see what... View Details

Keywords: Judith A. Ross

01 Sep 2010
News

Faculty Books

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance by Marshall Fisher and Ananth Raman (Harvard Business Press) Professor Raman and his coauthor explain how to use analytics to better... View Details

Keywords: Retail Trade; Retail Trade; Retail Trade

01 Dec 2004
News

A Life by Design

president for product design and development with the company’s Old Navy chain of casual-clothing stores. Her influence is evident even in the corridors of Gap’s unassuming Chelsea office building in Lower Manhattan. There for everyone to... View Details

Keywords: Roger Thompson; toys; Retail Trade; Retail Trade; Retail Trade; Retail Trade

01 Oct 1998
News

Supplying Demand

When it opens next year, Los Angeles' new state-of-the-art sports complex will bear the name of a $7-billion international retail giant, a newcomer that will join heavyweights such as United Airlines, Anheuser-Busch, and MCI in seeing its... View Details

Keywords: Paul Michelman

27 Oct 2016
News

Paying It Forward

chains as well as small retailers on four continents. “People find us—despite very little marketing outside the United States—because everyone has the same problem,” says Kundu. “I see that we’re having an... View Details

Keywords: Margie Kelley

01 Oct 1996
News

Kid at Heart — John H. Eyler (MBA 1971)

free that makes the job so appealing to Eyler -- it's also the chance to put to the sternest test yet his 25 years of management experience with retailers such as Federated Department Stores, Hartmarx, and the May Company. When Eyler took... View Details

Keywords: Marguerite Rigoglioso

01 Dec 2019
News

Capitalizing the Corner Shop

photo by Getty Images photo by Getty Images When Samuel Ejeh decides to open a new location for his Lagos-based supermarket chain Grocery Bazaar, he likes to move quickly. But expansion is capital-intensive, constraining his cash flow,... View Details

Keywords: Dan Morrell

01 Jun 2001
News

Virtual Plant Tours and Beer Game Dysfunction

exercise, administered in the computer lab. A software program simulates a supply chain from retailer through wholesaler and distributor up to the beer factory. Students take roles as a participant in the... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

01 Mar 2017
News

Case Study: Moment in the Sun

a large hotel chain reached out to express interest, Hoskins began to see the promise of B2B sales in the hospitality market. “They got the value right away,” says Hoskins. “It’s automatic: Your customers are healthier and getting better... View Details

Keywords: Dan Morrell

01 Sep 2004
News

Bill Dunaway (MBA 1964)

A self-described SOB — son of the boss — Bill Dunaway grew up working in his father’s pharmacy in Marietta, Georgia, a town of 61,000 outside Atlanta. After expanding the business to a chain of 18 drug stores, Dunaway sold the operation... View Details

Keywords: Julia Hanna; Retail Trade; Retail Trade

01 Jun 2012
News

Inspiration Is Not Enough

animated screen stars for decades of royalty income. IKEA founder Ingvar Kamprad developed a rigorous vendor-screening process that, though not sexy, provided the furniture retailer with “an impressive supply View Details

Keywords: Sean Silverthorne; Management, Scientific, and Technical Consulting Services; Professional Services

01 Mar 2014
News

Cutting Edge

and bolts: exiting underperforming adjunct businesses (e.g., pickles and fresh poultry); shaking up the management team; improving the supply chain (thereby increasing plant productivity by 50 percent); and developing a sequenced regional... View Details