Respect For Improvements - Publications - Faculty & Research

24 Apr 2014
News

Improving the service experience requires excellence—but not in everything

Everyone knows what bad service feels like—and that’s something Frances Frei, Professor at HBS, wants to fix. Making the service experience better for everyone, from customers to employees, begins with understanding the services customers... View Details

02 Oct 2015
News

The Harvard Contest That’s Trying to Improve Health Care Delivery

24 Apr 2014
News

Transforming the way the social sector innovates, learns, and improves

nonprofit conducts field research, oversees data collection and processing, and presents clients with key findings, program implications, and implementation recommendations and tools. “The data we generate helps managers make the best decisions, View Details

20 Sep 2017
News

Japan Is Counting on Shareholder Activism to Improve Its Economy

24 Apr 2014
News

Helping one child led to improving the lives of thousands

Gerald Chertavian (MBA 1992) volunteered as a Big Brother and saw firsthand how urban youth suffered from a lack of job options. He wrote his HBS application essay about starting a program to connect those young adults with a growing need View Details

24 Apr 2014
News

Improving the lives of underprivileged children in rural India

Through the Bharti Foundation, which was launched in 2000, Sunil Bharti Mittal (OPM 27, 1999), founder and chairman of Bharti Enterprises, advances his belief that quality education is the most important tool for social and economic... View Details

24 Apr 2014
News

A taste of home leads to jobs creation and community improvements

created jobs and improved his community’s water system. Focusing on efficiencies to fuel growth and create jobs, Scharfman’s Specialty Cheese has doubled its workforce to 100 people over the past five years. By partnering with government... View Details

13 Aug 2019
News

How hobbies can improve your happiness and productivity at work

24 Apr 2014
News

Revamping the corporate tax code could improve America’s competitiveness and living standards

investments that could raise American productivity and living standards. “A handful of changes would transform the corporate tax system from an obstacle to an asset,” says Desai. He advises creating better incentives for global... View Details

14 Apr 2016
News

The Secret Weapon For Collaboration

01 Sep 2023
News

Solving for Z

With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government