Publications

Article

Social Technology: An Interdisciplinary Approach to Improving Care for Older Adults

By: Arthur Kleinman, Hongtu Chen, Sue E. Levkoff, Ann Forsyth, David E. Bloom, Winnie Yip, Tarun Khanna, Conor J. Walsh, David Perry, Ellen W. Seely, Anne S. Kleinman, Yan Zhang, Yuan Wang, Jun Jing, Tianshu Pan, Ning An, Zhenggang Bai, Jiexiu Wang, Qing Liu and Fawwaz Habbal

Population aging is a defining demographic reality of our era. It is associated with an increase in the societal burden of delivering care to older adults with chronic conditions or frailty. How to integrate global population aging and technology development to help... View Details

Keywords: Health Care and Treatment; Age; Service Delivery; Information Technology; Collaborative Innovation and Invention

01 Jan 2017
News

Improving Health Care Delivery

leading firm.” Jeffrey’s time at the School was especially meaningful because it was where he met his wife, Mary Ellen (MBA 1987). In gratitude for the education they received at HBS, the Jays recently made a 30th Reunion gift to... View Details

09 May 2018
Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

places have improved a lot since their last inspection, they just move on without letting that affect their next inspection.” Changes could improve public safety The public health stakes are high View Details

Keywords: by Carmen Nobel; Food & Beverage; Service

June 2014 (Revised February 2017)
Teaching Note

Atlanta Schools: Measures to Improve Performance

By: Robert Simons and Natalie Kindred

This is the teaching note for Atlanta Schools: Measures to Improve Performance (HBS No. 114-001) View Details

Keywords: Execution; Management Control Systems; Risk; Balancing Innovation And Control; Strategy; Risk Management; Education Industry

01 Oct 2000
News

New and Improved

shaped and honed the class. We've selected eight classmates whose professional expertise ranges from Girl Scout cookies to e-commerce and whose stories suggest the diverse endeavors of the class as a whole. While "older and wiser" is an appropriate label View Details

Video

Improving social value through health care

March 2010
Article

Further Improvements of Lower Bounds for the Least Common Multiples of Arithmetic Progressions

By: Shaofang Hong and Scott Duke Kominers

For relatively prime positive integers u_0 and r, we consider the arithmetic progression {u_k := u_0+k*r} (0 <= k <= n). Define L_n := lcm{u_0,u_1,...,u_n} and let a >= 2 be any integer. In this paper, we show that, for integers alpha,r >= a and n >=... View Details

Keywords: Mathematical Methods

21 Nov 2013
News

Improving Management at Google

May 2003
Module Note

Product Development Process Design and Improvement

By: Stefan H. Thomke

Describes the conceptual foundations and pedagogy for a module on the design and improvement of processes for the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Central to Managing Product... View Details

Keywords: Product Development; Design; Performance Improvement; Innovation and Management; Information Technology; Customers; Information Management; Business Processes; Learning; Transformation; Service Operations

Article

Asymptotic Improvements of Lower Bounds for the Least Common Multiples of Arithmetic Progressions

By: Daniel M. Kane and Scott Duke Kominers

For relatively prime positive integers and r, we consider the least common multiple L_n:=\mathop{\textrm{lcm}}(u_0,u_1,\dots, u_n) of the finite arithmetic progression \{u_k:=u_0+kr\}_{k=0}^n. We derive new lower bounds on L_n that improve upon those obtained... View Details

Keywords: Mathematical Methods

01 Jun 2002
News

Ads Improve Consumer Decisions

Advertising can be good for you! Sounds fishy to the average consumer, but it's implied by conclusions from research by HBS associate professor Bharat Anand and his colleague, Ron Shachar, of Tel Aviv University. The pair began by... View Details

Keywords: Laura Singleton (MBA 1988)

Article

Enacting Rituals to Improve Self-control

By: D. A. Tian, J. Schroeder, G. Haubl, J. Risen, M. I. Norton and F. Gino

Rituals are predefined sequences of actions characterized by rigidity and repetition. We propose that enacting ritualized actions can enhance subjective feelings of self-discipline, such that rituals can be harnessed to improve behavioral self-control. We test this... View Details

Keywords: Behavior; Perception; Personal Characteristics; Health

September 2010
Article

Do Inventory and Gross Margin Data Improve Sales Forecasts for U.S. Public Retailers?

By: Saravanan Kesavan, Vishal Gaur and Ananth Raman

Firm-level sales forecasts for retailers can be improved if we incorporate cost of goods sold, inventory, and gross margin (defined here as the ratio of sales to cost of goods sold) as three endogenous variables. We construct a simultaneous equations model, estimated... View Details

Keywords: Sales; Forecasting and Prediction; Distribution; Goods and Commodities; Cost; Public Sector; Profit; Mathematical Methods; Analytics and Data Science; Retail Industry; United States

16 May 2014
Blog Post

Leveraging Big Data to Improve Recruiting

to understand the recruiting landscape at HBS and the types of opportunities that are of interest to our students. Organizations often look to our data to improve their recruiting strategy and job offer negotiations, but organizations... View Details

Article

Family Rituals Improve the Holidays

By: Ovul Sezer, Michael I. Norton, Francesca Gino and Kathleen Vohs

Rituals are central to family life. Three studies (N = 1098) tested the relationship between family rituals and holiday enjoyment and demonstrated that family rituals improve the holidays because they amplify family closeness and involvement in the experience. In Study... View Details

Keywords: Happiness; Behavior; Satisfaction; Family and Family Relationships

2017
Article

Organizational Support for Learning and Contribution to Improvement by Frontline Staff

By: Olivia Jung, Andrea Blasco and Karim R. Lakhani

Keywords: Tournaments; Innovation; Health Care Delivery

January 2014
Article

Randomized Tax Enforcement Messages: A Policy Tool for Improving Audit Strategies

By: Dina Pomeranz, Cristobal Marshall and Pamela Castellon

Reducing tax evasion is a key challenge for governments around the world, particularly in developing countries. This paper presents a methodology to generate information to optimize audit strategies. Randomly selected taxpayers receive a deterrence message. Comparing... View Details

Keywords: Lawfulness; Taxation; Chile

28 Sep 2009
Research & Ideas

Improving Accountability at the World Bank

comparison to its peer institutions, the World Bank has been relatively responsive to calls for greater accountability. This report examines accountability mechanisms at three basic levels in the institution: (1) project, (2) policy, and... View Details

Keywords: by Alnoor Ebrahim

October 2004
Article

AntiGroupWare and Second Messenger: Simple Systems for Improving (and Eliminating) Meetings.

By: Michael I. Norton, Joan M. DiMicco, Ron Caneel and Dan Ariely