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Publications

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  • 05 Jul 2011
  • First Look

First Look: July 5

prepay for participating merchants' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated merchants: price discrimination and... View Details
Keywords: Sean Silverthorne
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

There's a famous line from the movie The Godfather, which is often repeated in corporate settings: "This is business, not personal." Ironically, though, that statement is actually bad business advice. During the Consortium for Operational... View Details
Keywords: by Carmen Nobel; Health
  • 31 Aug 2010
  • First Look

First Look: August 31

an important factor in explaining cross-sectional variation in the loan interest rate and covenant structure. Our results indicate that two channels allow leveraged buyouts sponsored by private equity firms to receive favorable loan terms. First, bank relationships... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2015
  • First Look

First Look: March 3

on a sustained and balanced growth trajectory? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/715008-PDF-ENG Harvard Business School Case 514-078 Ghurka Ghurka was a 38-year-old luxury leather goods brand that specialized in... View Details
Keywords: Sean Silverthorne
  • Web

Scrapbooks & Collectibles- The Art of American Advertising

subject theme. Advertisers encouraged repeated purchases by capitalizing on the desire of customers to collect a complete series. Coffee, tea, and tobacco companies, for example, produced groups of trade... View Details
  • 13 Nov 2018
  • News

Building a New Real Estate Investment Model

investors—they require houses be purchased one at a time and often have complicated tax codes—but Davis, who served as vice president of real estate for the New York City Economic Development Corporation under Mayor Michael Bloomberg (MBA... View Details
Keywords: April White; Real Estate
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

incident of misconduct, female advisers are 20% more likely to lose their jobs and 30% less likely to find new jobs relative to male advisers. Females face harsher outcomes despite engaging in misconduct that is 20% less costly and having a substantially lower... View Details
Keywords: Dina Gerdeman
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure repeated memorable service encounters; (2) customers buy... View Details
Keywords: Carmen Nobel
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

way a centralized clearinghouse can fix them, and the effects on market outcomes. In the conclusion we discuss aspects of the experience of the gastroenterology labor market that seem to generalize fairly widely. Purchase the paper from... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

we test the prediction that novel rituals—arbitrary hand and body gestures enacted in a stereotypical and repeated fashion—can impact intergroup bias in newly formed groups. In four studies, participants practiced novel rituals at home... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2009
  • First Look

First Look: September 15

under risk), one-shot decisions from experience, and repeated decisions from experience. Each competition was based on two experimental datasets: an estimation dataset and a competition dataset. The studies that generated the two datasets... View Details
Keywords: Martha Lagace
  • 22 Dec 2015
  • First Look

December 22, 2015

Ann Leamon Abstract—In the past two decades, patents of inventions related to financial services ("finance patents"), as well as litigation around these patents, have surged. One of the repeated concerns voiced by academics and... View Details
Keywords: Carmen Nobel
  • 04 Oct 2011
  • First Look

First Look: October 4

specifically, we show how forgetting in a firm's ongoing rhetorical history-here, the bulletins' repeated omission of contradictory elements in the firm's past (i.e., structural omission) or attempts to neutralize them with valued... View Details
Keywords: Sean Silverthorne
  • 11 Oct 2016
  • First Look

October 11, 2016

startup in the face of fierce competition. From 2011 through 2016, the business evolved from a hobby to a startup with $22 million in revenue and 45 employees, all of whom worked remotely from home. Customer acquisition was becoming more difficult and View Details
Keywords: Sean Silverthorne
  • Web

Responsibilities and Acceptable Use - Research Computing Services

correctly can inhibit access and processing for other users, and may result in lost work. Thus, if a job is running improperly (e.g. excessive I/O; unreserved, excessive CPU usage) the job may be terminated. Repeated problems may result... View Details
  • 14 Jun 2011
  • First Look

First Look: June 14

Hanna Hałaburda Abstract In this paper we address the question of learning in a two-sided matching mechanism that utilizes the deferred acceptance algorithm. We consider a repeated matching game where at each period agents observe their... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2014
  • First Look

First Look: February 18

participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price discrimination and advertising. For vouchers to... View Details
Keywords: Sean Silverthorne
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

evidence of NPE opportunism: targeting of firms that have reduced ability to defend themselves, repeated assertions of lower-quality patents, increased assertion activity nearing patent expiration, and forum shopping. We find moreover... View Details
Keywords: Dina Gerdeman
  • 08 Apr 2014
  • First Look

First Look: April 8

Matthew, and Michael Ewens Abstract—This paper investigates whether individual venture capitalists have repeatable investment skill and to what extent their skill is impacted by the VC firm where they work. We examine a unique dataset... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2016
  • First Look

November 15, 2016

employee departure rates in stores where the manager is likely to be more informed than headquarters (e.g., in stores that are far from headquarters or that serve repeat customers). Download working paper:... View Details
Keywords: Sean Silverthorne