Publications

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Use Remote Work to Revitalize the Cities That Need It Most

By: Prithwiraj Choudhury

03 Jun 2022
Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

The American workforce has always migrated, moving wherever the jobs took them—traditionally, away from small towns and toward big cities. Now, as an increasing number of workplaces embrace remote work and... View Details

Keywords: by Kara Baskin

02 Aug 2021
What Do You Think?

Can Companies with Remote Management Succeed?

(Image credit: iStockphoto/SDI Productions) Despite reams of material written about remote work in recent months, we know very little about the impact of remote management on... View Details

Keywords: by James Heskett

September 2020 (Revised July 2022)
Case

Tulsa Remote: Moving Talent to Middle America

By: Prithwiraj (Raj) Choudhury, Emma Salomon and Brittany Logan

Tulsa Remote sought to attract a diverse group of remote workers to the city of Tulsa, Oklahoma—and was willing to put its money where its mouth was, offering $10,000 and a range of wraparound services for its program participants. After a successful pilot year, which... View Details

Keywords: Remote Work; Relocation; COVID-19 Pandemic; Community; Employment; Internet and the Web; Geographic Location; Programs; Employees; Diversity; Recruitment; Oklahoma; Tulsa

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Article

Dynamic Silos: Modularity in Intra-organizational Communication Networks during the Covid-19 Pandemic

By: Jonathan Larson, Tiona Zuzul, Emily Cox Pahnke, Neha Parikh Shah, Patrick Bourke, Nicholas Caurvina, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston, Christopher White and Carey E. Priebe

Workplace communications around the world were drastically altered by Covid-19, work-from-home orders, and the rise of remote work. We analyze aggregated, anonymized metadata from over 360 billion emails within over 4000 organizations worldwide to examine changes in... View Details

Keywords: COVID-19; Remote Work; Organizational Silos; Health Pandemics; Organizations; Communication; Networks

May 27, 2022
Article

How 'Digital Nomad' Visas Can Boost Local Economies

By: Prithwiraj Choudhury

More and more companies are offering their employees the option to “work from anywhere,” whether in their home office, in another state, or even halfway around the globe. A growing group of remote professionals are taking the “anywhere” in work-from-anywhere to new... View Details

Keywords: Remote Work; COVID-19 Pandemic; Collaboration; Work-Life Balance; Human Resources; Collaborative Innovation and Invention

August 12, 2021
Article

The Endless Digital Workday

By: Arjun Narayan, Rohan Narayana Murty, Rajath B. Das and Scott Duke Kominers

The shift to remote work ended the traditional 9–5 workday: employees work in bursts, at night, between caregiving tasks, and whenever they can find time between the endless distractions of messages, calls, and emails. New research, however, shows that for many teams,... View Details

Keywords: Remote Work; Workday; Team Overlap; Groups and Teams; Employees; Performance Productivity; Management

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

With more people working remotely right now, many of us have experienced a videoconference interrupted by barking dogs or hungry kids demanding snacks, punctuated, perhaps, by cabinet doors slamming and ice... View Details

Keywords: by Dina Gerdeman

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

offices, kitchen tables, and bedrooms. Parents suddenly needed to juggle homeschooling while learning how to be effective remote workers. Working from home during a global pandemic has introduced new... View Details

Keywords: by Tsedal Neeley

2025
Working Paper

Home Sweet Home: How Much Do Employees Value Remote Work?

By: Zoë B. Cullen, Bobak Pakzad-Hurson and Ricardo Perez-Truglia

We estimate the value employees place on remote work using revealed preferences in a high-stakes, real-world context, focusing on U.S. tech workers. On average, employees are willing to accept a 25% pay cut for partly or fully remote roles. Our estimates are three to... View Details

Keywords: Employees; Compensation and Benefits; Satisfaction; Value; Research

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28 Apr 2021
Research & Ideas

Remote Workers Spend More on Housing. Do They Deserve Higher Pay?

To executives expecting to save on office space when some employees continue working remotely post-pandemic: Not so fast. Makeshift desks and kitchen tables have sufficed for many people working from home to avoid COVID-19. However, permanently remote workers tend to... View Details

Keywords: by Kristen Senz

January 2021
Case

Andela: Africa's AWS for Talent

By: Caroline M. Elkins, Tarun Khanna and Joyce J. Kim

Five years after the company’s founding, Andela, a company that built and trained remote engineering teams, became arguably Africa’s greatest technology unicorn. By January 2019, Andela raised $100 million in Series D funding. As Andela looked to scale in an... View Details

Keywords: Education In Africa; Entrepreneur; Remote Work; Software Engineering; Edtech; Entrepreneurship; Education; Applications and Software; Engineering; Growth and Development Strategy; Africa

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Research Summary

Overview

Downstream businesses that utilize global suppliers frequently use auditing programs to monitor their suppliers’ working conditions and are often deployed to address reputational concerns associated with procuring from unregulated suppliers. Despite their widespread... View Details

Keywords: Audit Quality; Remote Work; Outsourcing; Econometric Analysis; Switching Costs; Service Operations; Performance Effectiveness; Retail Industry; Service Industry

2023
Working Paper

Virtual Water Coolers: A Field Experiment on the Role of Virtual Interactions on Organizational Newcomer Performance

By: Prithwiraj Choudhury, Jacqueline N. Lane and Iavor Bojinov

Designing management practices to better onboard organizational newcomers working remotely is a key priority for firms. We report results from a randomized field experiment conducted at a large global firm that estimates the performance effects of different types of... View Details

Keywords: Remote Work; Virtual Water Coolers; Social Interactions; Careers; Field Experiment; Employees; Interpersonal Communication; Internet and the Web; Performance; Personal Development and Career

SSRN

01 Feb 2023
What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

(iStockphoto/AndreyPopov) Remote work has always been an essential part of economic activity. Some people work from home, some work from... View Details

Keywords: by James Heskett

November 2020
Case

Creating a Virtual Internship at Goldman Sachs

By: Prithwiraj Choudhury, Iavor I. Bojinov and Emma Salomon

Goldman Sachs runs an annual internship for over 3,000 participants, spread across dozens of the firm's global offices. In 2020, the team brought all its resources to bear to transform the internship program into a fully virtual format in just a few short weeks. The... View Details

Keywords: Remote Work; Remote Operations; Remote Internship; Internship; Virtual Socialization; Human Capital Management; Human Resources; Management; Health Pandemics; Adaptation

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February 9, 2022
Article

What's the Optimal Workplace for Your Organization?

By: Maria P. Roche and Andy Wu

More than two years in the COVID-19 pandemic, companies are struggling with how to reimagine their workspaces for their strategic needs. Too often, leaders push the decision down the road when, in fact, taking decisive action now can pay off later. But how do you... View Details

Keywords: Workplace; Organization; Hybrid Organizations; Office Space; Growth; Remote Work; Strategy; Organizations; Growth and Development; Working Conditions

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