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  • All HBS Web  (6,135)
    • People  (9)
    • News  (1,078)
    • Research  (4,470)
    • Events  (18)
    • Multimedia  (9)
  • Faculty Publications  (3,338)

Show Results For

  • All HBS Web  (6,135)
    • People  (9)
    • News  (1,078)
    • Research  (4,470)
    • Events  (18)
    • Multimedia  (9)
  • Faculty Publications  (3,338)
← Page 3 of 6,135 Results →
  • 1988
  • Chapter

Using Life Stage Theory to Manage Work Relationships

By: J. A. Davis and R. Taguiri
Keywords: Employee Relationship Management; Labor and Management Relations
Citation
Related
Davis, J. A., and R. Taguiri. "Using Life Stage Theory to Manage Work Relationships." In Fourteen Steps in Managing an Aging Workforce, edited by Helen Dennis. Lexington Books, 1988.
  • October 17, 2022
  • Article

Relational Diversity in Social Portfolios Predicts Well-Being

By: Hanne K. Collins, Serena F. Hagerty, Jordi Quoidbach, Michael I. Norton and Alison Wood Brooks
We document a link between the relational diversity of one’s social portfolio—the richness and evenness of relationship types across one’s social interactions—and well-being. Across four distinct samples, respondents from the United States who completed a preregistered... View Details
Keywords: Social Interaction; Social Engagement; Well-being; Happiness; Social and Collaborative Networks; Family and Family Relationships
Citation
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Related
Collins, Hanne K., Serena F. Hagerty, Jordi Quoidbach, Michael I. Norton, and Alison Wood Brooks. "Relational Diversity in Social Portfolios Predicts Well-Being." Proceedings of the National Academy of Sciences 119, no. 43 (October 17, 2022).
  • Article

A Stochastic Programming Model for Commercial Bank Bond Portfolio Management

By: D. B. Crane
Keywords: Bonds; Investment; Management
Citation
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Related
Crane, D. B. "A Stochastic Programming Model for Commercial Bank Bond Portfolio Management." Journal of Financial and Quantitative Analysis 6, no. 3 (June 1971).

    Strong Brands, Strong Relationships

    From the editor team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Strong Relationships is a collection of innovative research and management insights that... View Details

    • June 1993
    • Article

    The Dynamics of Managing Racial Diversity in Developmental Relationships

    By: D. A. Thomas
    Keywords: Management; Diversity; Growth and Development; Relationships
    Citation
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    Thomas, D. A. "The Dynamics of Managing Racial Diversity in Developmental Relationships." Administrative Science Quarterly 38, no. 2 (June 1993): 169–194.
    • June 2016
    • Article

    Technology Choice and Capacity Portfolios under Emissions Regulation

    By: David Drake, Paul R. Kleindorfer and Luk N. Van Wassenhove
    We study the impact of emissions tax and emissions cap-and-trade regulation on a firm's technology choice and capacity decisions. We show that emissions price uncertainty under cap-and-trade results in greater expected profit than a constant emissions price under an... View Details
    Keywords: Technology Management; Management; Technology; Service Operations; Environmental Sustainability
    Citation
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    Drake, David, Paul R. Kleindorfer, and Luk N. Van Wassenhove. "Technology Choice and Capacity Portfolios under Emissions Regulation." Production and Operations Management 25, no. 6 (June 2016): 1006–1025. (Runner up, Wickham Skinner Award for the best paper published in Production and Operations Management during 2016.)
    • March 2011
    • Module Note

    Strategic Marketing in Creative Industries: Managing Products and Product Portfolios

    By: Anita Elberse
    Keywords: Marketing Strategy; Product Marketing
    Citation
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    Elberse, Anita. "Strategic Marketing in Creative Industries: Managing Products and Product Portfolios." Harvard Business School Module Note 511-012, March 2011.
    • Research Summary

    Consumer-Brand Relationships and CRM

    By: Jill J. Avery
    This highly pragmatic stream investigates the contemporary practice of customer relationship management (CRM) by exploring the phenomenological, lived experience of consumers' relationships with brands.  Using a contracting theory lens supplemented with knowledge of... View Details
    • July 2008
    • Teaching Note

    Hilton Hotels: Brand Differentiation through Customer Relationship Management (TN)

    By: Lynda M. Applegate, Gabriele Piccoli and Chekitan Dev
    Teaching Note for [809029]. View Details
    Keywords: History; Strategy; Customer Relationship Management; Information Technology; System; Privatization; Brands and Branding; Accommodations Industry
    Citation
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    Applegate, Lynda M., Gabriele Piccoli, and Chekitan Dev. "Hilton Hotels: Brand Differentiation through Customer Relationship Management (TN)." Harvard Business School Teaching Note 809-030, July 2008.
    • 2007
    • Conference Presentation

    The Management of Alliance Portfolios and Their Performance Implications

    By: Ranjay Gulati
    Citation
    Related
    Gulati, Ranjay. "The Management of Alliance Portfolios and Their Performance Implications." Paper presented at the Academy of Management Annual Meeting, Philadelphia, PA, 2007. (Member of PDW.)
    • 2002
    • Book

    Efficient Customer Relationship Management: How Procter & Gamble, Kraft Foods and Henkel Manage Their Customer Relationships

    By: Tom Gawlik, Joachim Kellner and Dirk Seifert
    Citation
    Related
    Gawlik, Tom, Joachim Kellner, and Dirk Seifert. Efficient Customer Relationship Management: How Procter & Gamble, Kraft Foods and Henkel Manage Their Customer Relationships. Bonn: Galileo Press, 2002, German ed.
    • August 2017
    • Article

    Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes

    By: Avery C. Plough, Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq and Neel T. Shah
    OBJECTIVE: To define, measure, and characterize key competencies of managing labor and delivery units in the United States and assess the associations between unit management and maternal outcomes. METHODS: We developed and administered a management measurement... View Details
    Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Outcome or Result; United States
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    Plough, Avery C., Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq, and Neel T. Shah. "Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes." Obstetrics & Gynecology 130, no. 2 (August 2017): 358–365.
    • Article

    Too Hot to Handle? How to Manage Relationship Conflict

    By: A. C. Edmondson and D. M. Smith
    Keywords: Management; Relationships; Conflict and Resolution
    Citation
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    Edmondson, A. C., and D. M. Smith. "Too Hot to Handle? How to Manage Relationship Conflict." California Management Review 49, no. 1 (Fall 2006): 6–31.
    • 05 Aug 2014
    • News

    A Diversified Portfolio

    Professor Janice Hammond, the Jesse Philips Professor of Manufacturing at HBS, was named to the fund's advisory board. "The Women's Venture Capital Fund was referred to me by two highly regarded HBS professors, and it was that referral—together with the impressive... View Details
    Keywords: Constantine von Hoffman
    • Blog

    In-Person Programs: Q&A with Portfolio Directors

    After a long hiatus, HBS programs have started to return to campus. Vicki Good and Lisa Hughes, portfolio directors for the Advanced Management Program (AMP) and the Program for Leadership Development (PLD)... View Details
    • Research Summary

    Consumer's Relationships with Technologies

     

    Susan M. Fournier is involved with two lines of research investigating consumers' relationships with technological products. The first project (with Professor David Mick of the University of Wisconsin) concerns 'everyday technologies' such as... View Details

    • June 2006
    • Teaching Note

    Vertex Pharmaceuticals: R&D Portfolio Management (A), (B), and (C) (TN)

    By: Francesca Gino and Gary P. Pisano
    Keywords: Investment Portfolio; Research and Development; Pharmaceutical Industry
    Citation
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    Gino, Francesca, and Gary P. Pisano. "Vertex Pharmaceuticals: R&D Portfolio Management (A), (B), and (C) (TN)." Harvard Business School Teaching Note 606-145, June 2006.
    • August 2002 (Revised February 2018)
    • Teaching Note

    Customer Profitability and Customer Relationship Management at RBC Financial Group

    By: V.G. Narayanan
    Teaching Note for 102-043 and 102-072. View Details
    Keywords: Financial Services Industry; Banking Industry; Canada
    Citation
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    Narayanan, V.G. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Teaching Note 103-013, August 2002. (Revised February 2018.)
    • Article

    Marketing and Seduction: Building Exchange Relationships by Managing Social Consensus

    By: John A. Deighton and Kent Grayson
    Keywords: Marketing; Relationships; Management; Public Opinion
    Citation
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    Deighton, John A., and Kent Grayson. "Marketing and Seduction: Building Exchange Relationships by Managing Social Consensus." Journal of Consumer Research 21, no. 4 (March 1995).
    • 1998
    • Article

    The Nature of Trust and Its Impact on Relationship Management Activities

    By: Joseph P. Cannon, Greg Gundlach and Das Narayandas
    Keywords: Trust; Relationships; Management
    Citation
    Related
    Cannon, Joseph P., Greg Gundlach, and Das Narayandas. "The Nature of Trust and Its Impact on Relationship Management Activities." NAMA 34, no. 4 (1998): 10–11, 21–23.
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